<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randell Sygal"},"datePublished":"2025-03-26T03:54:24.409Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service and professional demeanor.\nVery satisfied with my help in selecting the correct frame and lenses.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-27T02:18:04.39Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"EDGAR OLIVERA"},"datePublished":"2025-03-16T20:23:26.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and helpful. Got help with my frames within minutes","comment":{"@type":"Comment","name":"","datePublished":"2025-03-17T13:31:34.264Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Therese Funk"},"datePublished":"2025-03-01T03:26:37.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an outstanding experience at the Northridge LensCrafters. Both Gia and Katherine were knowledgeable, attentive to my needs and went above and beyond.\n\nGia, the manager did something that I could never have imagined.\n\nLast Sunday I was in desperate need of glasses asap. As at most of your stores now, due to the lens finishes and prescriptions, I was not aware that I could not get them completed in one hour. Gia helped me to understand why and worked to locate a hard-to-find lens strength in stock and thus was able to promise to have them ready by end of the next day, Monday.\n\nBecause of our conversation, she knew I would be doing errands in the area for the next few hours. To my AMAZEMENT as I was finishing lunch less than 2 hours later, I received a call from her telling me MY GLASSES WERE READY. Incredible. So above and beyond.\n\nShe is a gem…in talent and kindness and in understanding the needs of her customers.\n\nI so appreciate her help. On Tuesday I had a very long and traffic-filled drive. Having my glasses made me safe and so less stressed.\n\nHold onto Gia and treat her well . She is an incredible asset to your company.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-02T20:47:36.126Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick W"},"datePublished":"2025-02-25T23:39:35.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been a customer for years given the friendly, competent staff, excellent selection of frames and good turnaround on orders. Recently there was a mistake on a prescription order, but they handled matters extremely well, making sure I remain a satisfied customer. Thanks, LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T15:18:25.605Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"vuong jeannie"},"datePublished":"2025-02-23T03:20:24.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in LensCrafters at 9027 Tampa ave. Annie helped me and she is so patient. She treated my case like her own. She went through my insurance policy and quoted me the best value with the most insurance coverage. She really went beyond her duties. Thank you Annie","comment":{"@type":"Comment","name":"","datePublished":"2025-03-06T21:10:02.949Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Busi Zulu"},"datePublished":"2025-02-09T16:49:25.363Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"First I would like to say thank you to the whole staff, that offer a welcoming experience that's why I've going there. The optometrist he does not listen to customers, cut you off while you are explaining kind of very rude. Listening to customers goes.a long way. I don't think I m going back again but will miss his courteous staff.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-10T08:10:20.779Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hilly Min"},"datePublished":"2025-02-04T21:12:34.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been to several LensCrafters locations, but the Northridge store is by far the best! The staff is amazing—helpful, knowledgeable, and truly dedicated to great customer service. Annie and Kathrine went above and beyond to make the process of ordering my glasses a pleasure. Their expertise and kindness made all the difference. I highly recommend this location to anyone looking for top-notch service and a great experience!\nThanks Hilda M.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-05T06:04:22.231Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Lamp"},"datePublished":"2025-02-03T21:05:39.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was an amazing help! Coming back to see Annie from here on out.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T05:59:28.684Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Combs"},"datePublished":"2025-02-03T21:01:04.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and they went out of their way to make sure my glasses were a good fit. I totally recommend this Lens Crafters. I tried another one in a local mall but they were not as helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T05:55:30.241Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Michaels"},"datePublished":"2025-01-31T21:41:39.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anne was absolutely awesome, so personable and knowledgeable.\n\nThank you\nAnna Michaels","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T06:40:37.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priscilla Garcia"},"datePublished":"2025-01-20T21:44:08.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, Gia was exceptionally helpful and knowledgeable. I highly recommend this LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-21T05:42:12.495Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"fady yakoub"},"datePublished":"2025-01-19T18:30:03.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best doctor and office staff, i been through surgeries in February so they were so helpful and recommendations, to which doctor to go to and which lens to get! I would always come back for different frame or lens or to fix any scratches!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T03:43:12.219Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abel Munoz"},"datePublished":"2025-01-19T02:59:39.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son and I were acknowledged and welcomed as soon as we walked through the door. Annie was very helpful and knowledgeable in helping my son get his prescription sunglasses needed for his sport. Great atmosphere and overall fantastic experience.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T11:02:52.663Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Munoz"},"datePublished":"2025-01-19T00:25:13.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and the employee that helped us ,Annie, was great","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T10:06:07.279Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eliwill Camarillo"},"datePublished":"2024-12-29T22:00:05.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice customer service with Omar, really appreciate his kindness in repairing my glasses. Good experience tobe back here. Happy New Year","comment":{"@type":"Comment","name":"","datePublished":"2024-12-30T08:04:36.118Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Evangelista"},"datePublished":"2024-12-29T05:23:06.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie provided great service and was super friendly.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-30T02:32:58.338Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ingrid Calvo"},"datePublished":"2024-12-14T22:39:50.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I did not have my exam at Lenscrafters but I went in for my glasses in NR, CA and Annie was great! Great advice on glasses and awesome convo and laughs. Will come back. Thanks Annie","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T06:43:34.998Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adan"},"datePublished":"2024-12-13T21:29:10.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was in a pinch and needed new glasses stat, Sergio and the team did a great job getting me in and out quickly! Currently waiting for the glasses to be done but was promised to get them the same day, very impressed!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T23:35:03.827Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dltoscar"},"datePublished":"2024-12-07T22:04:38.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is the place to go if you’re looking for glasses, Gia the manager at this location I do believe is AMAZING! She’s friendly, attentive and patient. Had some challenges with my insurance and coverage and she was patient the whole time. All 3 visits.. Will definitely come back..\n\nTHANK YOU GIA!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ice Puka"},"datePublished":"2024-12-06T03:50:38.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie @87 Northridge store is the best , professional, perfectionist and the kindest person ever. Thank you so so much for your time and patience","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Ramirez"},"datePublished":"2024-11-16T02:46:49.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an excellent experience at LensCrafters! The customer service was outstanding, and the team was incredibly efficient. Sergio and Ariana were both friendly, helpful, and highly professional. They made the entire process smooth and stress-free. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:35:24.89Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susana De Vera"},"datePublished":"2024-11-11T14:20:25.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All staffs are great but Sergio is tye best! Dr Cris is kind enough to explain things niw and future situation. He cares to his patients. Thank u so kuch","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T18:37:08.357Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariam BC"},"datePublished":"2024-11-08T19:40:52.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters (Katharine) - Tampa Ave Northridge\n\nI had an amazing experience at LensCrafters, all thanks to Katharine. My computer glasses broke, and though we initially picked out a replacement pair, it ended up being unavailable due to inventory changes. Katharine didn’t miss a beat—she worked tirelessly to help me find a great alternative, even going the extra mile to ensure the fit was perfect for my Asian nose bridge. Her professionalism and friendly demeanor made a stressful situation so much easier. Truly grateful for her dedication and expertise. Highly recommend working with her!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:33:50.443Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Awrs SFV LLC"},"datePublished":"2024-10-27T01:11:17.057Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My old frames broke and I had to get a new one. They order it and told me it was going to take a couple of weeks and two days later I got them. That was amazing and now I have my new frame.\nGreat job.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T20:10:31.733Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Soto"},"datePublished":"2024-10-02T01:43:19.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in for one pair left with two …Helpful/friendly customer service super informative\nThank you Ohona 🙏","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T18:35:22.324Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Crosby"},"datePublished":"2024-09-14T19:55:19.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:21:55.678Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesus Castillo"},"datePublished":"2024-09-06T22:20:18.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff. I was lucky enoguh to get help from Jessica. She adjusted my frames in no time. Shes one of the best employees here. Thank you. The store is also very clean.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T19:43:55.016Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R M Anderson"},"datePublished":"2024-09-04T06:36:47.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was super helpful and very knowledgeable about the product ...","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T20:30:34.556Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aret G"},"datePublished":"2024-08-12T03:04:59.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is a late review, but wanted to share my experience back in late May 2024 at the Lens Crafters in Northridge. Staff were very professional and friendly. Appreciate the warm welcome and Dr. Chris being very informative and helpful with my contact lenses. I 1000% recommend coming here!!! 100/10","comment":{"@type":"Comment","name":"","datePublished":"2024-08-13T00:37:12.899Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BERNARDO BASCARA"},"datePublished":"2024-08-11T22:25:00.005Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My wife had a 2pm appointment. She arrived 15 minutes earlier. She was seen 3:10pm.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T06:05:35.054Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264lo3ii so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gia C"},"datePublished":"2024-08-02T08:24:15.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T01:38:22.275Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sirpa Hessel"},"datePublished":"2024-07-23T19:10:32.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sergio was awesome and my progressive lenses were a perfect fit!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T04:13:03.647Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Garman"},"datePublished":"2024-07-15T21:09:33.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica, was very nice patient with me and very helpful!! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T09:31:58.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrey Garcia"},"datePublished":"2024-07-12T23:06:58.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind and warm people helping customers trough the entire process.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-13T07:17:12.99Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Azniv Khachatryan"},"datePublished":"2024-06-21T05:34:10.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I felt a sense of ease from the moment I walked through the door. Angie greeted me, as well as every customer that walked through the door, so warmly.\nShe was helpful, kind, personable, and very patient during the entire process. Her expertise in the field was impeccable.\n\nDr. Chris is amazing! I would highly recommend him to anyone who asks (and anyone who doesn’t)! He answered all of my questions and explained everything step by step.\nHe was knowledgeable, humble, and kind.\n\nSergio is also awesome, he did a few tests and made me feel as comfortable as can be. He was very thorough cleaning all machines in front of me before we used them, which was very important to me!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-22T01:03:18.702Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Silva"},"datePublished":"2024-06-09T00:08:17.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful, answered all my questions and the discount that were available through my insurance. Highly recommend if you need to purchase a new pair of glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T00:12:28.321Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauryn Vartanian"},"datePublished":"2024-06-08T03:43:49.354Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie at the Northridge location was fantastic! She was really helpful and friendly. She helped me find glasses and set me up with some great sunglasses. I will be coming back to her when I want to get another pair!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-09T01:11:15.191Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Serrano"},"datePublished":"2024-06-07T21:25:01.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was an integral part of my glasses journey. She went above and beyond, providing not only the utmost service and aplomb in helping me to make the best choice (I mean seriously she got my style in like an instant!) but she took our brief engagement a step further with her bubbly and charismatic personality, making out conversation anything but boring. I would highly recommend her to any and all customers who are in need of a fresh perspective, a creative mind, and an astute eye unlike any I’ve had yet to encounter.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T05:49:59.763Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rojia Pirbadian"},"datePublished":"2024-06-07T15:39:54.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited your store for my eye check up and order my glasses and I must say, the experience was excellent. Jessica was extremely helpful & professional, and I'm very grateful for her assistance. I highly recommended her services to anyone in need of eye care.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T02:17:25.987Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela S."},"datePublished":"2024-06-07T00:33:19.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamal is incredible. I am not used to such wonderful customer service and he went above and beyond. Will get my next pair of glasses if I can get them from him.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T00:25:29.099Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Beck"},"datePublished":"2024-06-05T14:57:46.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My Wife and I have been to this location a number of times now and each time we received GREAT customer service and care from All staff, as well as our Doctor !\nAnne assisted my Wife with her needs which are tricky due in part to guidelines the Military has for acceptable glasses ! Anne helped my Wife originally, and my Wife suggested that I go in and get my old prescription updated. The Doctor was thorough and very knowledgeable, and I felt very comfortable working with him. This location is the epitome of what you would want, and expect from a business associated with the healthcare industry and with costs and this present economy, dissatisfaction is the last thing you'd want to feel walking out of a business you just dropped hundreds of dollars in, (\"and for us closer to a thousand in!\"). Needless to say.....I would highly recommend this location to you for the customer service, and the best bang for your buck..as well as walking out feeling good about the money you spent !!\nThank You Anne, as well as our Doctor, and all of the admin staff !!\nLee and Cat","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T01:48:19.128Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simply Pingu"},"datePublished":"2024-05-30T20:51:18.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience with the doctor and the staff. They were so nice and helpful. I felt cared for! They have a wide selection of glasses too! Annddd I saw the back of my eye 😎 👁","comment":{"@type":"Comment","name":"","datePublished":"2024-05-31T05:03:10.938Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marina Torres"},"datePublished":"2024-05-29T20:28:29.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We loved the customer service and the turnaround of our eye glasses. They said two weeks it took picked up glasses it was actually one week. Thank you Lens Crafter’s.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-30T04:06:30.698Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Holtum"},"datePublished":"2024-05-27T21:30:56.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica and Gia were fantastic!\nBest service I have ever received at a lens store.\nI will definitely pass the word to friends and family","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T05:21:34.002Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricardo Reyes"},"datePublished":"2024-05-24T23:36:40.861Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was amazing and so helpful with finding the right glasses for me. Also she showed me all the options I had with my frames and lenses. Overall highly recommend to come here and get your glasses with Jessica!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T07:12:15.6Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Ray Brown"},"datePublished":"2024-05-24T22:19:36.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica took the time to show me the options and help me decide what combination of features would best fit my needs and budget.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T06:33:35.567Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Nealie"},"datePublished":"2024-05-23T21:27:04.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gia, who is the store Manager, was the most helpful and extremely knowledgeable. Gia's customer service game is top notch. I would highly recommend this location for your next eyewear purchase.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T04:40:22.706Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"maria verduzco"},"datePublished":"2024-05-19T17:44:21.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T02:36:28.853Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mara Spazz"},"datePublished":"2024-05-17T23:30:48.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service as always, the person who helped me out today was Annie and she was so patient and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T06:42:08.782Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessi B"},"datePublished":"2024-05-17T23:26:56.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was really sweet helped throughout everything, definitely come back for her, thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T06:38:58.793Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Gan"},"datePublished":"2024-05-17T19:02:37.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T03:58:58.417Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann-Marie T"},"datePublished":"2024-05-17T16:55:26.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica took great care of me and was very patient in helping me find the right frames. Thank you Jessica!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T02:55:06.319Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mylene Manantan"},"datePublished":"2024-05-16T20:20:48.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was awesome as soon as we arrived she already assisted us and make sure my new eyeglasses fits me well","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T06:20:05.702Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Breana Harris"},"datePublished":"2024-05-16T02:05:59.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both Ohona and Jessica helped me, amazing women and great at their jobs! Love this location - very nice of them to help me with options for my very high prescription.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T01:40:34.86Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Ayala-Flores"},"datePublished":"2024-05-16T00:52:51.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would like to thank Ohona for such amazing service and making this experience so easy for my daughter","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T00:43:45.125Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jocelyne Valverde"},"datePublished":"2024-05-15T22:48:24.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super nice an very helpful! Told me all the options and didn’t pressure me on anything. :)","comment":{"@type":"Comment","name":"","datePublished":"2024-05-16T04:45:18.443Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson Sanchez"},"datePublished":"2024-05-13T22:47:23.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was super friendly and helpful with my services today. I highly recommend coming here! A+ Customer Services","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T04:43:27.668Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kevin mcdonnagh"},"datePublished":"2024-05-13T22:15:18.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What an amazing experience with Jessica in and out great deal no fuss very customer focused thanks again","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T04:25:52.855Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arcel"},"datePublished":"2024-05-13T19:22:34.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve gone to this LensCrafters for both my glasses and contacts and both times all the staff had been super helpful. I’ve never had contacts before and they made the process easy and seamless. Special shoutout to dr.chris for explaining the process in depth and for Jessica’s patience in teaching me. Great location!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:06:23.5Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allen Liwanag"},"datePublished":"2024-05-13T17:58:46.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T02:22:17.348Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro"},"datePublished":"2024-05-13T17:18:57.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service.Jesica and all the staff do a great job.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T02:03:03.453Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sofia Mejia"},"datePublished":"2024-05-12T01:30:02.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Immediately attended to. Great customer service, friendly and knowledgeable. Fast servoce. Clean and well lighted.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:50:34.801Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Huynh"},"datePublished":"2024-05-12T01:22:14.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica has been so helpful setting up my appointment and being transparent with prices! Such a friendly demeanor ! I cant wait to have her help choosing my frames","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:47:23.834Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernadette Ortega"},"datePublished":"2024-05-12T01:20:43.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was amazing helping me set up my appointment choosing a pair of glasses and getting the best deal possible !!!! And DR Chris is the optometrist to see here\nSo much care in his practice !!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:45:50.836Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"micha jamicha"},"datePublished":"2024-05-12T00:34:00.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:31:42.166Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"moshe orellana"},"datePublished":"2024-05-12T00:10:43.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful, and attentive, Jessica was very busy and still made sure to make me feel I wasn’t being ignored.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:20:32.037Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Medina"},"datePublished":"2024-05-11T23:08:14.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was helpful and patient throughout the purchase of my ray ban shades, her positivity and welcoming attitude was very much appreciated.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T08:10:36.191Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iliana"},"datePublished":"2024-05-11T22:01:20.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service and staff!!! Carla and Jessica were so helpful in fixing my mom’s glasses. They attended us quickly and were absolutely patient and knowledgeable :) I will continue to come here for all eye needs","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T07:22:41.839Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harry"},"datePublished":"2024-05-11T20:51:37.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both Sergio and Annie were really great and helpful. Love coming to Lenscrafter","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T06:25:25.438Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JC Gabrintina"},"datePublished":"2024-05-11T18:41:35.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is a gem at this location. She has been at this location for a long time and her knowledge of the brand and product shows.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T04:00:54.57Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen De Paz"},"datePublished":"2024-05-11T18:07:28.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Jessica gave a great customer service, she took her time to help me find the right frame for me.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T03:38:42.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Korbin Lalut"},"datePublished":"2024-05-11T02:33:13.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gia was so helpful, no pressure and helped me pick up some exactly what I wanted!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T00:48:09.123Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Rogacion"},"datePublished":"2024-05-10T02:45:59.182Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica made my lens crafters experience great. Even though i didn’t have an appointment, she made sure i get to have my eye exam done.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:54:04.651Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josie Zepeda"},"datePublished":"2024-05-10T00:14:15.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ohona and the entire staff were amazing and friendly. Very professional.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:17:53.603Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandra Wojtaszek"},"datePublished":"2024-05-10T00:10:10.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:16:15.023Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Milad Girgis"},"datePublished":"2024-05-09T23:47:54.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly service from Ohona. Great selection.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:02:00.004Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Kaladjian"},"datePublished":"2024-05-09T22:56:22.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super nice employees great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T09:38:00.993Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roza"},"datePublished":"2024-05-09T21:02:26.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've always had a great experience with Jessica over the years. She is very friendly, knowledgeable, and helpful. She's patient, listens to your concerns and questions, and provides assistance accordingly. I’m looking forward to my next visit.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T08:18:34.071Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bas H."},"datePublished":"2024-05-09T20:30:20.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 thank you, Jessica.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T08:02:34.748Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Benjamin"},"datePublished":"2024-05-09T18:50:59.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was wonderful at helping me get fitted for contacts and sunglasses. She was super friendly and kind as well as helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T07:14:54.067Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheela Bhongir"},"datePublished":"2024-05-05T20:00:32.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cleaned my glasses well and replaced my worn out nose pieces. Glasses fit perfectly now! Thank you Annie for all your help at the 9027 Tampa Ave store location!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T03:37:42.61Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tay Trinh"},"datePublished":"2024-05-03T20:15:05.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-04T05:24:14.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joolee"},"datePublished":"2024-05-01T23:41:00.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was extremely helpful! I had the pleasure of being helped by Annie. Sweet person, hard working and looking forward to my next visit 😊","comment":{"@type":"Comment","name":"","datePublished":"2024-05-02T06:38:10.269Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cleonice Tonet"},"datePublished":"2024-04-15T18:14:10.685Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst customer service I’ve ever had in very long time. Workers choose to socialize with each other joke and laugh instead then provide good customer service. This store has gone down ! This company use have a good reputation and is now horrible","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T03:06:36.153Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265Y6Zjc so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Sanchez"},"datePublished":"2024-04-13T20:01:30.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I cannot say enough good things about my experience at the Northridge location. From the moment we walked in to checkout and everything in between. Annie was super friendly and knowledgeable. She was also very honest about what frames she thought looked best and those that maybe didn’t quite work for me. I 100% appreciated that. I am new to progressive lenses and she took the time to walk me through how they work. I’m still getting use to them, but it’ll get better. I also found out that they could make ANY frame in the store into sunglasses! WHO KNEW!?!?! Not me. Lol. My glasses and sunglasses were ready before the given date and I can finally see! If you can’t tell…. I was very happy with my recent visit and especially with Annie. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T05:20:01.928Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Hernandez"},"datePublished":"2024-04-12T18:08:07.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Chris is amazing at what he does, he takes his time and wants to give his patience the best quality of life by helping them see better. I am a medically necessary contact lens user and I have to say that he has helped me see better. I am truly grateful I found such a caring and really passionate Doctor. The staff is very welcoming and professional as well.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T03:00:41.932Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Potop"},"datePublished":"2024-04-05T16:54:42.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"awesome company, customer service and an array of great frames. The extra insurance worth it. My dog chewed my frames and got a replacement.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T02:27:35.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dora Barrientos"},"datePublished":"2024-03-23T23:15:39.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience here! The doctor helped me figure out my lens prescription with patience and attention to detail. Also the associate named Ohona is AWESOME!!! I couldn’t help but mention that to the doctor too, she’s friendly and professional! The entire time she was guiding me with perfect communication which I’m thankful for especially after not getting an eye exam done since 5+ years ago. Thanks again Ohona!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T09:06:10.996Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashish Bramharouthu"},"datePublished":"2024-03-19T21:12:26.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was helpful lady with lot of jokes. Helped me pick out cool glasses. Would recommend in future. 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-03-20T02:51:17.275Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kirk Labog"},"datePublished":"2024-03-09T20:22:37.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was a delightful person and gave me great feedback while choosing frames","comment":{"@type":"Comment","name":"","datePublished":"2024-03-10T05:53:49.908Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yessica Chavez"},"datePublished":"2024-03-01T19:39:55.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-02T04:50:24.851Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"All Girls Are Pretty"},"datePublished":"2024-02-24T22:39:32.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T19:37:56.872Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fábio Veiga"},"datePublished":"2024-02-22T01:26:08.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-01T20:11:37.128Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Misha krotin"},"datePublished":"2024-02-18T02:48:41.813Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was supper helpful, patient and extremely knowledgeable , we had a very pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-19T08:50:03.44Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Gray"},"datePublished":"2024-02-09T21:42:09.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-10T03:25:25.812Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karine zakaryan"},"datePublished":"2024-01-26T15:34:42.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Micky"},"datePublished":"2024-01-12T18:33:48.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Friendly and prompt.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T06:02:59.521Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allan Evenas"},"datePublished":"2024-01-11T07:16:48.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I finally went in to get a pair of glasses so I can work comfortably with my computer. I was assisted by Annie in the Northrige store. What a great experience! She was helpful, very knowledgeable and just really great to work with. 5 stars for sure!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-12T06:36:59.693Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Mora"},"datePublished":"2023-12-27T07:18:46.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lannie Hernandez"},"datePublished":"2023-12-18T19:37:45.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Superb customer service. I highly recommend paying them a visit. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T03:41:35.899Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica K"},"datePublished":"2023-12-15T20:52:52.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was super sweet and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-16T04:21:53.658Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Campos"},"datePublished":"2023-12-13T17:57:29.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m not sure of the name of guy who fixed my glasses but he was super friendly and made my experience great! The girl at the front desk was also very professional and very helpful when I came in. I will definitely come back and highly recommend anyone to come here!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T07:10:37.878Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Adame"},"datePublished":"2023-10-21T02:36:34.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My eye exam went really smoothly. All staff were very courteous and nice. Annie did a great job of helping me find a suitable pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:18:36.236Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raya"},"datePublished":"2023-10-16T15:49:40.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is amazing! Thanks so much for your help and great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T06:56:01.047Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pamela Ziolkowski"},"datePublished":"2023-10-11T20:35:43.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was the most , spectacular salesperson. She second guessed everything.,\nMy husband and ]I left Lens Crafters feeling like we won the lottery. She was such fun, too. Our glasses and frames were just what we wanted Andre and the price fit ou budget","comment":{"@type":"Comment","name":"","datePublished":"2023-10-12T02:37:18.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Overholt"},"datePublished":"2023-10-08T18:25:02.705Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed an emergency basic repair on my glasses. They were so nice and super quick with the service. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T09:01:55.129Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Navas"},"datePublished":"2023-09-28T19:35:32.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in and out. Got what I needed with no time wasting. Glasses should be ready in 1 hour, if any surprises come up I’ll update this review I guess.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-29T21:08:02.37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hicks"},"datePublished":"2023-09-23T01:04:06.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wanted to give a shout out about the great customer service I got at the Northridge store. Annie assisted me with my eyeglass selection helping me to find replacements for styles that I really liked and wanted to stick pretty close to. After that she helped me find my benefits which has actually change to another service provider. If I was made aware of that by my employer I didn't remember but Annie found my benefits. Then she went to work to optimize my benefits to minimize my cost for one pair of standard glasses and one pair of sunglasses. I couldn't be happier. Please make sure that Annie sees this and thank her again for her incredible customer service. John","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Long Nguyen"},"datePublished":"2023-09-19T16:30:18.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie, was extremely helpful and kind.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T03:21:22.842Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Max Almaguer"},"datePublished":"2023-09-11T02:47:04.092Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude staff","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T15:33:35.595Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62679bv0F to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geraldo Legaspi"},"datePublished":"2023-09-09T21:08:52.549Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was an easy quick experience. But the biggest difference was the time & effort of a sales associate who helped me pick out a pair of eye glasses that fit my face and complimented my needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T18:41:10.626Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Yamashita"},"datePublished":"2023-09-09T02:48:33.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went into LensCrafters to inquire about changing some lenses in an old pair of glasses to my new prescription. I was dead set against progressive lenses due to an earlier experience I had with them before, the field of view in the progressive lenses was shaped like an hourglass and I couldn’t get used to them. Luckily Annie came out to help me and showed me that the new progressive lenses are not like the old ones and was able to give me a demonstration of the wider field of view. She took the time to explain to me my different options with my prescription, lenses and available discounts and never pressured me to make the sale. I got the impression that she wanted to make sure I was well informed before making a decision and I appreciate that in a salesperson.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-09T03:11:23.794Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Leal"},"datePublished":"2023-08-31T22:27:57.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service from Annie and Sergio. Thank you very much 10/10 service.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T23:40:01.973Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicolette Esquivel"},"datePublished":"2023-08-09T04:22:28.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-09T16:14:02Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ric CaliHeat"},"datePublished":"2023-07-19T02:56:59.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie and Greg went over and beyond to make my experience smooth! Excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T17:54:21.471Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dolores Morales"},"datePublished":"2023-06-24T20:35:31.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had the best experience, Bethany was amazing. She helped me though the whole process of getting new glasses. Even when I didn’t know what glasses to choose from. She had very great insight and she was also knowledgeable and patient most importantly. I was a little wary of going to another eye doctor besides the one that I had gone to for years. I don’t regret it at all, I can’t wait to pick up my glasses. Thank you Bethany!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-06T00:40:32.563Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Henriquez"},"datePublished":"2023-06-17T18:45:04.903Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was great! Made sure I was happy with the frames and the entire process was quick and painless. And I got my glasses in 30 minutes!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Irlanda Orozco"},"datePublished":"2023-06-07T19:05:12.904Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came in to get my glasses fixed because they were bent and the lady at the front was no help she didn’t even bother trying to fix them or checking them, all she said was I had to order a new frame, I don’t know her name but she was tall and I believe she had short hair. So then I went Into the northridge mall location and the lady there was super helpful, she fixed my glasses in less than 30 minutes! Don’t even bother coming here go to the northridge mall location, super nice and helpful employees.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T19:54:28.512Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6264givle to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Combahtoast"},"datePublished":"2023-05-28T19:03:07.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service outstanding staff and the management here is on point!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T16:45:26.214Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Winnie Pamintuan"},"datePublished":"2023-05-24T01:12:04.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Annie was very patient and offer all the good deals, discount. I love my eyeglasses. She takes her time to explain everything.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T14:57:17.828Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Angeles"},"datePublished":"2023-05-23T18:50:48.25Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They gave me a very friendly appointment by phone, but when I went to my appointment there were only two people with a very bad attitude, they asked me for my insurance card, and one of them told me that she had never seen that insurance, and they did not want to investigate or call to request information, and they told me to call myself, and regardless of customer service, they did not help me, I definitely do not recommend this optician.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T20:50:38.862Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Lomeli"},"datePublished":"2023-05-23T02:52:14.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Chris Sukiassians is the BEST! 👌 Highly recommend him and this location, the staff is super friendly, polite, and respectful 🙏","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T13:32:27.974Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sue Bauer"},"datePublished":"2023-05-21T23:45:59.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very welcoming when you walk in. Annie was amazing","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T19:26:24.196Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Williams"},"datePublished":"2023-04-14T19:30:30.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T17:59:07.26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Bello"},"datePublished":"2023-04-08T21:30:51.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was wonderful. Very patient and friendly. I have brought my children and husband and they are pleased as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T15:59:09.351Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Ramirez"},"datePublished":"2023-03-16T21:39:30.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in to get some bent glasses repaired, and they helped me get them fixed without asking for anything in exchange. I great appreciate it! Small services like this are what’s gonna keep me coming back to purchase items. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-22T19:32:58.697Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Lin"},"datePublished":"2023-03-13T03:09:35.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Palazzolo"},"datePublished":"2023-03-02T13:10:34.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best customer experience with Bethany at the tampa, Northridge office. Her customer service was exemplary. She was very knowledgeable kind and considerate.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Estifanos"},"datePublished":"2023-02-23T03:11:12.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was super amazing and helpful, I had an amazing Customer service experience! Thank you Annie 🙏🏾","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"NATHAN CARMAJA"},"datePublished":"2023-02-22T18:19:33.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in there looking for Oakley frames and found the best fit for me, there’s many to choose from so you’re guaranteed to find the ones that fit you best! Employees there helped me to their best abilities and are super nice and helpful! Highly recommend going here then anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-28T19:02:51.697Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jasmine yordi"},"datePublished":"2023-02-12T20:58:24.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is the best!!!\nAnnie was the sweetest worker at Lens Crafters. She has the biggest heart and was such a great help with my glasses. I definitely would recommend her to everyone and anyone I know! Thank you Annie!!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T15:53:15.367Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"of j"},"datePublished":"2023-02-04T18:10:20.918Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude Bethany rolling her eyes 3x when I needed my glasses tightened.Terrible experience. Unprofessional","comment":{"@type":"Comment","name":"","datePublished":"2023-02-09T16:35:08.638Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roger Palma"},"datePublished":"2023-01-23T00:10:28.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Grant"},"datePublished":"2023-01-22T21:29:51.409Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was wonderful, extremely helpful and patient! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T18:35:44.281Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Sanchez 24"},"datePublished":"2023-01-19T22:45:36.197Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great experience with Bethany. Very helpful and knowledgeable.\n\nHighly recommend LensCrafters of Northrige.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-25T16:37:39.222Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allan Jefferson Mendez"},"datePublished":"2023-01-14T21:19:02.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was great and amazing assisting us with our purchase. Always happy to assist. She went up and beyond and helped us also adjusting and cleaning my wifes other pair of glasses. She is offering also to help as further once we have the new pair. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-16T14:19:58.514Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecille Mamaril"},"datePublished":"2023-01-09T21:45:57.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came here as walk in & lucky they had cancellations & they took me in. Dr Van gave me the informations that I need to know & he's very knowledgeable. The staff were friendly.Kudos to LensCrafters (especially to Jessica who did my measurements!) in Tampa Northridge:)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luigi Villasenor"},"datePublished":"2022-12-28T04:04:45.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Annie was great!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-02T17:45:52.539Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Durrell Randle"},"datePublished":"2022-12-02T19:44:34.107Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"You ever get that feeling that the sales agent just does not want to help you almost like you're bothering them or getting in their way. That's honestly and unfortunately the experience that we had here. I don't remember the ladies name but we walked in the storm and were never greeted by anybody. Not even that hello or anything really. We perused the glasses section for my mother-in-law to get her a new pair. Nobody checked to see if we had any questions or anything. All the other sales agents were busy except for one lady which I know saw us and just didn't say anything and didn't walk up. She just stayed at the sales register. Doing whatever to be honest and even to the point where once we selected the glasses we want, we sat at one of the desks to wait for somebody to come greet us. Nobody walked up for at least 10 or 15 minutes until the one sales Lady eventually felt like. Oh well. I have to and walked up to assist us but she had a very combative nature and really took us out of the process and made us not feel welcome to the point that even though we were honestly ready to buy, she did not deserve the sale so we decided to not make the purchase and we brought this to the manager/supervisor. I believe his name was Chris and he apologized and said he was willing to take over the sale but at that point the experience was so tainted we just did not want to buy so we left because we're not going to beg somebody to take our sale. That's just not how that works. At this point I don't know if we would go to another LensCrafters just in general or buy from somewhere else. As of right now, I could not suggest coming to this location just because of that experience alone","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gurwin Sandhu"},"datePublished":"2022-11-18T20:09:07.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-23T15:46:58.65Z","text":"Hi! Thank you so much for your review. We are excited to hear Bethany was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abigail Curioso"},"datePublished":"2022-11-09T00:04:25.362Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T16:33:49.24Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shaheer ghaznavi"},"datePublished":"2022-10-29T19:01:33.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You're lucky if you get helped by Bethany! Super nice and helpful. 5/5 experience","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T15:53:01.22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Binu Mickel"},"datePublished":"2022-10-24T03:52:02.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to fix my frame and they did it very fast and I asked Annie about buying another pair. I was 50/50 whether to buy another or use the one I have. But Annie showed me there is 60% off on some brands. She explained me everything how much is beneficial with my insurance and without insurance using the 60% off. She was very very helpful in all presenting all details and finally I ordered my second one. Annie did a great job and an asset to the business.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T14:50:24.465Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M"},"datePublished":"2022-10-19T19:10:27.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-24T17:52:55.146Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"catherine gressak"},"datePublished":"2022-10-17T22:17:59.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great job Annie, Northridge, Ca. Very professional and took the time to help me find the best frames that would compliment me, size, color and color. A real asset to the company and would highly recommend her to any customer","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T13:18:14.803Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giancarlo Battigelli"},"datePublished":"2022-10-09T23:27:46.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I'm very glad I chose to get my eyes looked at on the 23rd of September. That day changed my life forever, as far as visual clarity and appearance. But one thing is for sure, Bethany made my day! Her customer service was amazing, it had me saying maximum savings on multiple occasions shortly after I left. Dr. Chris was very helpful throughout the exam, he answered all of my questions. Overall I highly recommend this office and the maximum savings. Did I forget to say Maximum Savings, well... Maximum Savings!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T15:33:38.386Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Rodas"},"datePublished":"2022-10-09T17:31:54.455Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good place to come for glasses or contacts\n\nThey just dont clean them up very well when, coming in for their free cleaning They offer","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zlata Kushnir"},"datePublished":"2022-10-08T19:21:32.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! Thank you so much to the entire staff. Very attentive and kind.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T18:53:29.46Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giancarlo Mijango"},"datePublished":"2022-10-04T20:11:49.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Chris for the Armani frames! The pending transaction dropped as you said. Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-04T20:37:06.15Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Maestrey"},"datePublished":"2022-09-21T20:49:55.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location and the doctors and employees provide an environment where you feel at home. No pressure to sell and very educational","comment":{"@type":"Comment","name":"","datePublished":"2022-09-22T19:13:22.458Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Wheeler"},"datePublished":"2022-09-16T21:56:49.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany and Dr Sukiassians are both Amazing! So friendly and informative. Plus the remodeling is Fantastic. Highly Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:32:33.865Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esmeralda Gonzalez"},"datePublished":"2022-09-13T20:30:19.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beth was amazing and patient with us! I loved the way she worked with my parents! She deserves a raise!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-14T20:46:54.64Z","text":"Hi! Thank you so much for your review. We are excited to hear Beth was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jhony Castaneda"},"datePublished":"2022-09-12T15:22:02.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ohona was great, good customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T16:34:15.21Z","text":"Hi! Thank you so much for your review. We are excited to hear Ohona was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Gil"},"datePublished":"2022-09-12T00:14:36.228Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T19:42:43.946Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa’s Cash Envies & Tarot"},"datePublished":"2022-09-04T22:37:00.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"ASK FOR. ANNIE.......\nThis is a bit late... but I wanted to be sure there were no issues with my new glasses. I had my exam elsewhere. I went in June. I chose LensCrafters based on the positive reviews. They were right on and did not disappoint.\nAsk for Annie. She exceeds customer service from the time you walk in til the time you leave. I felt it was more of a one on one personal shopping assistant experience. She took me through all of the panels of the selections and assisted me of what her honest opinion of how a pair looked on me. We ended up with about 6 or 7 pairs on the tray. We sat down and narrowed it down to 3 pairs. Through this part of my experience, Annie again, was honest and I got it down to 1 pair but ended up leaving with 2 on order. I felt comfortable and at ease through my entire shopping experience. Annie talks with you as if you are a personal friend. She has the best stories to tell! I never felt pressured into ordering anything that I didn't come in for or want. Two months later and never an issue with either pair of glasses.\nIf you're in the market for new glasses, consider LensCrafters and ask for Annie.\nI visited the Northridge location in June 2022 near the Denny's on Tampa.\nThanks Annie.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T19:12:24.533Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaleeka Gordon"},"datePublished":"2022-08-30T01:46:02.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So nice and very helpful I very much appreciate you Jessica","comment":{"@type":"Comment","name":"","datePublished":"2022-08-30T13:45:53.036Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"abdullateef almajed"},"datePublished":"2022-08-30T01:05:40.058Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. They are very helpful especially Jessica.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-30T13:51:42.347Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maricela Luna"},"datePublished":"2022-08-25T22:23:11.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very courteous clean place. I liked that they wipe everything down in front of you so that you feel assured that everything is safe.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T14:36:28.943Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Osvaldo Garcia"},"datePublished":"2022-08-25T19:31:11.573Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sergio was very helpful and knowledgeable. Answered all my questions and was extremely professional. Will go back to Lens Crafters cause of Sergios customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T16:56:42.158Z","text":"Hi! Thank you so much for your review. We are excited to hear Sergio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D Benson"},"datePublished":"2022-08-24T19:55:50.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Jessica in the Northridge LensCrafters for adjusting my glasses, they feel MUCH better!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Orellana"},"datePublished":"2022-08-23T17:42:07.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beth was great! Makes you feel extremely welcome and was so kind!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T20:57:25.476Z","text":"Hi! Thank you so much for your review. We are excited to hear Beth was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Melendez"},"datePublished":"2022-08-21T21:11:33.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was so incredibly helpful and knowledgeable about how to properly choose the perfect lenses. She was patient and answered all the questions my mother had. Definitely recommend asking for her to help you!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T19:17:12.926Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Johnson"},"datePublished":"2022-08-18T03:20:15.822Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible customer service with absolutely no recognition or apology when I told the person he was not being helpful at all. His excuse was that he was going on his lunch break, and of course everyone needs a lunch break, but that is not an excuse for terrible customer service. I would not recommend this location at all - very immature and unprofessional staff!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"michael monzon"},"datePublished":"2022-08-16T00:15:14.467Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-16T14:17:58.129Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lingnan Hu"},"datePublished":"2022-08-14T23:26:13.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service and glasses! Annie has expertise, patience, and was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T16:32:58.054Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"imanoob"},"datePublished":"2022-08-13T22:25:33.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ROMY MELGAR"},"datePublished":"2022-08-12T21:35:56.693Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I ordered new Glasses it’s terrible Your waiting two weeks before you received 😡🥵🤬","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T13:16:01.866Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabiola Diego"},"datePublished":"2022-08-10T16:21:00.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T16:51:35.804Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evangeline Melgar"},"datePublished":"2022-08-03T00:22:17.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is awesome. She helps us choose the best fit eyeglasses for us. And as she’s processing our orders, she gaves us information and tips on how to properly handle our eyeglasses. It’s our first experience to have somebody sharing and educating us. She deserves recognition 👏We thank you Annie!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T14:03:31.502Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Diaz"},"datePublished":"2022-08-01T15:32:58.67Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"WORST CUSTOMER SERVICE!!!. Before going to this location, I visited the LensCrafters store inside Northridge Mall and the service has horrible. I decided to try another location to give them another try but the service wasn't any better. The customer service reps have a lot of attitude and the treatment is very poor. I have a high prescription so they always want to sell me High Index lenses. However, other places have use Polycarbonate lenses on the past because its possible. The customer rep that was helping me seem to didn't even know what she was saying because she was adding both of my eyes prescription values and telling me that because of that my lenses were going to be super thick. I ask her to use Polycarbonate, she said that she wouldn't recommended it and followed up by saying that I would be better off going to other places like Costco because LensCrafters is a high end retailer. Implying that I am not able to afford it. She repeated this same statement at least 3 times. DON'T GO HERE!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T15:45:34.877Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GEORGE AZ"},"datePublished":"2022-07-30T00:19:28.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They have the best service and last technology of its kind... Nice people and very knowledgeable.\nI like this store.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:01:24.067Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emily"},"datePublished":"2022-07-29T19:36:13.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff and nice facility. Thank you, Beth, for being so helpful and kind and finding me my new look 😆!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T15:49:59.032Z","text":"Hi! Thank you so much for your review. We are excited to hear Beth was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hong"},"datePublished":"2022-07-28T22:19:15.722Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Booked an appointment and stuff happened so they said 45 to 1 hour wait. I couldn't do it but atleast try to accommodate. Wasted lunch break.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T15:40:46.697Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Hernandez"},"datePublished":"2022-07-17T01:08:14.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome place, Annie was great at explaining everything. Definitely will be back","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T17:58:03.371Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika M"},"datePublished":"2022-07-10T21:54:55.088Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at this location has been very positive. The staff is very friendly, very helpful and very patient. I would definitely recommend this location to friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T15:59:43.579Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nefarious X"},"datePublished":"2022-07-05T00:02:59.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greg provided excellent service. He was patient and was the kind of person who makes come back and give your business to this location","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T14:00:26.923Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ingrid Marie"},"datePublished":"2022-07-05T00:02:50.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greg at LensCrafters was wonderful! He was kind and adjusted my sunglasses, was attentive and friendly! I highly recommend this location for its customer service, wide variety of lenses, and quick service.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T13:55:03.738Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Huffman"},"datePublished":"2022-06-30T22:10:45.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They fixed my beloved glasses for free! They were wonderful! Great customer service and beautiful location! Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-01T16:04:36.563Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Bautista"},"datePublished":"2022-06-25T03:13:21.314Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was awesome! She was so helpful, kind, and patient!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T18:52:43.828Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MIGUEL LOPEZ"},"datePublished":"2022-06-21T22:25:57.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yazmin Realpe"},"datePublished":"2022-06-15T00:36:48.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is friendly and knowledgeable. Annie provides great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T18:55:52.066Z","text":"Hi! Thank you so much for your review. We are excited to hear that Annie and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Selan"},"datePublished":"2022-06-08T15:40:11.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were exceptionally knowledgeable and attentive and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"F Jizzy"},"datePublished":"2022-06-06T18:33:41.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica helped me with some sunglass adjustments. She was very quick, helpful and professional. I was in and out quickly. Thanks for the great service!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T19:16:39.323Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darnder"},"datePublished":"2022-06-03T20:23:30.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone here was so helpful and attentive. I had a great experience with Annie! She really helped us get exactly what we were looking for and was full of energy.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T20:48:41.53Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Harper"},"datePublished":"2022-06-03T01:51:50.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T14:37:52.298Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TJ Garcia"},"datePublished":"2022-06-02T21:33:23.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and nice! I had a great experience with great service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T19:06:24.471Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ali F"},"datePublished":"2022-05-31T22:29:49.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After being a Sherman Oaks store customer for many years, I went to a different branch in Topanga mall which is closer to my new home and was very disappointed with the way the staff treated me. I got a feeling that they don't really care about their customers so wanted to say goodbye to LensCrafters, but decided to give a last chance to another relatively close branch in Northridge, and I am glad that I did.\nAnnie patiently explained differences between lenses and checked the insurance coverage for each one and answered all my questions before getting my new prescription sunglasses order submitted!\nGreat experience at my new LensCrafters store in Northridge!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T13:58:42.962Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marco Elias Jr"},"datePublished":"2022-05-28T21:44:41.013Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs. Annie, is fabulous and very helpful. She’s attention to detail and resourceful in our just recent visit with my family needs. Kudos to you and your team!!! We will be back. Thank you for the awesome experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Moreno"},"datePublished":"2022-05-18T02:44:45.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time at a Lens Crafters and I'm impressed. Annie was extremely friendly and helpful which made my eye exam not feel as though I was at a doctor's office. Everyone at the front desk is also friendly and they even help you decide on which glasses to choose in case you're not sure.\n\nDuring the buying process, even though they do suggest adding insurance, extras, etc, I did not feel pressured.\n\nI've been to 4 different optometrys and I have to say this location is by far the best.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-18T14:09:48.7Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Molina"},"datePublished":"2022-05-17T20:32:33.287Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very professional, friendly and helpful. She showed concern regarding my vision questions and made helpful suggestions. She’s awesome","comment":{"@type":"Comment","name":"","datePublished":"2022-05-18T13:02:09.607Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Pacheco"},"datePublished":"2022-05-16T13:55:30.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T17:12:09.497Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Elnaggar"},"datePublished":"2022-05-14T03:00:48.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing costumer service! Annie was very helpful and knowledgeable!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T18:07:53.787Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Contreras"},"datePublished":"2022-05-13T20:56:03.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-18T20:37:06.036Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Ringpis"},"datePublished":"2022-05-12T20:23:16.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T18:55:12.889Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Santy Lim"},"datePublished":"2022-05-12T19:24:47.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you go here, look for Annie. She’s very accommodating and knows what’s she’s doing. No pressure on her and will tell you honestly if the frame looks good on you or not.. And will give you different options to choose from .. Got my 2 pairs of designer frames with her and so happy 😁","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T20:46:44.741Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Traci Dillard"},"datePublished":"2022-05-12T00:38:50.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is amazing...she was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T18:13:12.356Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maira Joan Sanchez"},"datePublished":"2022-05-04T21:46:43.988Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lady who helped me pick up my glasses was amazing!! Took the time to explain everything I needed to know and also was so patience in helping me pick up some frames!!! Her name is Anne and she is very professional and great at what she does !!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T13:44:23.721Z","text":"Hi! Thank you so much for your review. We are excited to hear Anne was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elyssa Grinfeld"},"datePublished":"2022-05-01T23:46:13.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience today at LensCrafters! All the staff were very friendly and welcoming. One of the associates, Annie, was extremely helpful in helping me pick out glasses. I am very appreciative given that I am very indecisive when it comes to picking out glasses. She was very knowledgeable on what frames would best fit my face and my prescription. Couldn’t be any happier with their service today!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T14:56:15.232Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blair Wonderly"},"datePublished":"2022-05-01T22:23:45.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very professional and it was free!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T16:35:46.66Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Schaffner"},"datePublished":"2022-05-01T21:25:23.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you, Jessica, for making adjustments to my piano glasses and regular glasses. They both fit well!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T17:04:15.849Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana Sheri"},"datePublished":"2022-04-25T22:48:06.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wish I could give 100 stars. The staff was so friendly, dog friendly, and fixed what we thought were broken glasses. A very happy family to say the least.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T15:07:04.589Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C D"},"datePublished":"2022-04-20T20:23:15.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was the best! I was having a hard time finding the right glasses that looked good on me and she came and told me which ones would fit my face and of course which type would be right for my lense prescription and she was honest about which ones didn’t look good on me which I very much appreciated. I actually ended up getting the first ones she showed me. She also explained each options for my lenses and showed me the prices for each. She was the sweetest ❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T19:54:11.389Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aleah Kraft"},"datePublished":"2022-04-20T18:13:20.2Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Ive gone to this Lens Crafters for a few years now. Everyone is nice. Doctor is great.\nHowever,\nThey recently went through a remodel, so this was my first time back since then.\nI went there thinking I’d get my new glasses same day like I normally do there. But now they are telling me 2-3weeks for my glasses to come in? Told me the lab only does repairs now.\nIf I would have know they changed this big feature, I would have made an appointment at a new place. It would be great if they’d inform the public with this substantial inconvenient change.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T16:44:25.152Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"soldat452002"},"datePublished":"2022-04-19T00:25:14.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent service","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T14:22:18.099Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Martinez"},"datePublished":"2022-04-18T21:52:25.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the best eye exams ever!\nJessica was amazing and really explained what was happening. Will come back!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T16:34:18.772Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ev"},"datePublished":"2022-04-18T04:34:07.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T13:42:25.291Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monte McCubbin"},"datePublished":"2022-04-16T21:24:36.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T19:49:13.378Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Rivera"},"datePublished":"2022-04-16T20:35:12.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very attentive and patient","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:40:10.944Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adamary Cantillano"},"datePublished":"2022-04-16T20:13:55.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a great experience at this place! They were all very kind, especially Ohona, Jahmal, and Dr. Chris. I’m definitely coming back and I already trust them despite this being my first time here, great place, great service, thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Alcoser"},"datePublished":"2022-04-16T20:07:23.709Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:40:18.78Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Rosado"},"datePublished":"2022-04-16T19:42:17.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very helpful with adjusting my glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"david werkmann"},"datePublished":"2022-04-15T22:31:37.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was great. She helped my find the glasses I wanted and needed. Super knowledgeable and super nice. Overall great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T20:56:05.634Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jira Rimparsurat"},"datePublished":"2022-04-15T01:48:42.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T14:28:32.668Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Shaw"},"datePublished":"2022-04-15T00:53:39.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had such a great experience at this LensCrafters-- I've been to other locations and this is by far the best. All the staff are courteous, and I especially appreciated how much time and effort Annie put into helping me find the perfect pair of glasses. She helped me pick out several pairs in store and assisted me every step of the way. I'm definitely coming back to this location from now on.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T14:57:59.289Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Prestia"},"datePublished":"2022-04-14T01:19:40.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was awesome! The whole team was very professional and helpful. I will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T19:34:43.065Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Rivera"},"datePublished":"2022-04-13T19:52:01.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Perfect Service from Jessica.\nI’ll will recommend my friends to come in and visit this amazing place.\nThank you Jessica.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mizzy Nowlin"},"datePublished":"2022-04-12T20:01:24.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was great! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:15:44.864Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Storm Moore"},"datePublished":"2022-04-12T01:06:49.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was outstanding! Very nice and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T17:35:46.451Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rozerik Ross | Mimemo Coaching"},"datePublished":"2022-04-11T20:19:09.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oscar, excellent repair. PK great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T20:56:35.556Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vangie Lopez"},"datePublished":"2022-04-10T01:12:31.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is our first visit to Lens Crafters, Northridge Ca. The entire staff was very helpful, especially Dr. Van and Annie. They took their time explaining everything in detail. From the eye exam to choosing frames and lens, they assisted us with the utmost professionalism. Annie is awesome and she displayed excellent customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T18:03:41.482Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sally Perez"},"datePublished":"2022-04-03T23:57:58.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in on Sunday evening, staff was amazing and Jessica the manager was great and help my husband and I find what we needed!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T15:10:42.256Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Rangel"},"datePublished":"2022-04-03T21:27:33.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ohona is so awesome. I would definately work woth her again","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T16:41:06.818Z","text":"Hi! Thank you so much for your review. We are excited to hear Ohana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Kuinlan"},"datePublished":"2022-04-03T03:05:59.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We started off on the wrong foot my fault. She didn't care she calmed me down .I wined up buying two pairs of ray bans from annie very comfortable with her. She's a keeper!!!👍👍","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T19:12:53.458Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Youn"},"datePublished":"2022-04-02T21:21:34.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was wonderful. So knowledgeable, helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andres Sandoval"},"datePublished":"2022-04-02T20:02:42.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ariana and Stacy helped me","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Perez"},"datePublished":"2022-04-01T02:34:29.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stari Ari"},"datePublished":"2022-04-01T00:27:06.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eli was fantastic, he helped me out tremendously. This is the most accommodating Lens Crafters I have been to. I will be back for all of my future eye needs. I recommend this Lens Crafters & more specifically Eli!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Herson SpamEmail"},"datePublished":"2022-03-31T23:30:42.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamal really helped me out with choosing my glasses. He walked me through the steps. He even told me about the warranty to be able to get a fresh pair of glasses. My client sat on them, and I remembered I had these. THANK YOU JAMAL!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Butterfly Project"},"datePublished":"2022-03-31T22:43:36.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jahmal was amazing! So friendly and patient and skilled. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ELLIOTT PARIVAR"},"datePublished":"2022-03-31T21:26:29.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service and personal attention at this Lens Crafters branch in Northridge.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chezaray Eisom"},"datePublished":"2022-03-27T22:37:37.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was awesome and the whole staff made this easy and quick","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T16:12:33.192Z","text":"Hi! Thank you so much for your review. We are excited to hear that Jessica and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rich Mo"},"datePublished":"2022-03-27T22:18:17.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service,. Jessica was friendly and very attentive to our needs. Frame adjusted and fitted perfectly to my face. See Jessica awesome service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T16:20:09.441Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larissa Pelayo"},"datePublished":"2022-03-27T00:18:34.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica helped me out today and she was absolutely wonderful. She was quick to help me, asked me how I’m doing, and did a wonderful job overall. LensCrafters always has the best service.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T16:36:32.961Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Caballes"},"datePublished":"2022-03-27T00:14:35.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie provided excellent customer service in helping me find new frames.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadine Shindel"},"datePublished":"2022-03-27T00:04:09.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eli is a sunglass selling rockstar!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PeopleOrder OurPatties"},"datePublished":"2022-03-26T21:57:10.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlyn Diamond-Gray"},"datePublished":"2022-03-26T20:44:41.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica very helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JJ Welsh"},"datePublished":"2022-03-26T18:58:43.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience coming in last weekend to pick out my new computer glasses and readers! Only wanted Tiffany frames and Annie was so helpful and patient in assisting me select the best pairs, thank you! I got 2 text messages stating my glasses are ready for pick up so I'm excited about going today to get them!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Ledesma"},"datePublished":"2022-03-26T02:10:23.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I cannot recommend this specific LenCrafters enough. I had called ahead and spoke to PK who was super nice and had everything prepared for me when I walked in. She was unbelievably helpful which was a breathe of fresh air after trying to deal with 3 other optometry centers. I was in and out incredibly fast. If you need anything with a prescription or contacts, this is the place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shikilla Chapis"},"datePublished":"2022-03-26T00:15:41.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend coming here. They not only have cute glasses but the service is amazing. A huge thanks to Annie for the help you are truly amazing.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T14:00:22.542Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Friedlander"},"datePublished":"2022-03-25T17:41:49.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:34:14.314Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Keith"},"datePublished":"2022-03-24T01:39:21.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is the best! Very professional, friendly, and efficient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Leaf"},"datePublished":"2022-03-24T01:15:37.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Another year and new glasses needed. I came in to See Annie and she was SUPER helpful. If you want an honest opinion on how glasses look on you, she's your gal. Thank you Annie!\n\nToday was a GREAT visit! Dr. Chris Sukiassians fitted me for contacts and Annie helped me select new frames. She was personable, helpful and a pleasure to work with. She has great patience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miguel Gutierrez"},"datePublished":"2022-03-23T21:56:59.976Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica rocks! She was very helpful!!!!:))","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Steinmetz"},"datePublished":"2022-03-23T19:36:51.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Escobedo"},"datePublished":"2022-03-22T23:30:16.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was amazing . Go to her.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lilit Nazaryan"},"datePublished":"2022-03-22T21:14:28.9Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a quick visit at Lense crafter on Nordhof and a guy named Eli helped me. I needed a quick adjustment on my glasses and he was so sweet and nice! He helped me right away and was very helpful. I had a great experience with Eli!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Saget"},"datePublished":"2022-03-22T19:50:12.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was very helpful and fun. She helped my mom through the whole process.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Fuentes"},"datePublished":"2022-03-22T19:12:55.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Mora"},"datePublished":"2022-03-22T01:13:00.407Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service.I highly recommend👍🏼","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T15:25:09.722Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa Dourian"},"datePublished":"2022-03-19T23:55:46.118Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I had a very good experience overall. Annie assisted me before and after my exam. She’s amazing! Super nice and wonderful customer service. Had my exam with Dr. Chris who also is amazing, very knowledgeable & explained everything to me Al along the exam. The reason for 4 stars instead of 5 is the amount of time I had to wait.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T14:22:26.241Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhea de Guzman"},"datePublished":"2022-03-19T21:38:35.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much, Annie! Thank you for explaining all options thoroughly and patiently. Also, thank you for being friendly and for being very professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:22:15.595Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Acevedo"},"datePublished":"2022-03-19T19:08:09.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was wonderful. She was very patient with me and answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tessa Corbett"},"datePublished":"2022-03-18T22:20:23.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in with the hopes that my favorite pair of glasses could be fixed. I was feeling doubtful until Eli ensured that he could fix them. Sure enough, my glasses were good as new within minutes! Eli was such an incredible help and very friendly. Best Lens Crafters experience I’ve had yet.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T14:35:44.345Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yanira r"},"datePublished":"2022-03-18T20:47:20.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Reyes"},"datePublished":"2022-03-18T02:26:15.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is such a nice person and really helped alot.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chino Santos"},"datePublished":"2022-03-18T01:36:34.741Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had A wonderful time with Jessica Shakibkhou !!!♥️👍🏽♥️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Magaña-Olague"},"datePublished":"2022-03-18T01:04:09.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was the best!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ARDNI PELPOLA"},"datePublished":"2022-03-18T00:03:22.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was extremely helpful. She knew what she was doing. Also I did not have to wait a long time unlike 2 years ago.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Camarena"},"datePublished":"2022-03-17T21:23:48.948Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Jessica for her good customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rony Lopez"},"datePublished":"2022-03-17T20:45:43.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a wonderful experience ☺️\nThank you Annie you are awesome.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yoshiko Williams"},"datePublished":"2022-03-17T20:30:35.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was awesome! Patient, polite and professional!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phatboy Just4dastreets"},"datePublished":"2022-03-17T00:49:28.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Bumgardner"},"datePublished":"2022-03-15T23:17:58.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greg was a great help, i sat on my glasses and they helped put them back together for me! highly recommended","comment":{"@type":"Comment","name":"","datePublished":"2022-03-16T15:28:35.909Z","text":"Hi! Thank you so much for your review. We are excited to hear Greg was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raizy Goffman"},"datePublished":"2022-03-14T20:18:50.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie , my technician, was wonderful! Knowledgeable and full of advice.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T17:51:05.342Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edwin A"},"datePublished":"2022-03-14T19:35:20.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is the BEST!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T18:31:10.292Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vilma Lara"},"datePublished":"2022-03-13T23:20:15.017Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T17:55:53.716Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Awdishu"},"datePublished":"2022-03-09T03:29:26.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was wonderful. I couldn’t be happier with the pleasant, quick service. Highly recommend !","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T15:02:30.368Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Ganzel"},"datePublished":"2022-03-08T20:24:10.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica at Lenscrafters was so unbelievably helpful and kind! We had several eyeglass orders (my husband and I) and she was very knowledgeable and courteous. We also cane back for an adjustment and an issue with my husband's glasses and she promptly addressed the problem. Will definitely go back to see her and be treated to excellent customer service! Will also recommend to anyone who needs to know where to go for awesome service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T20:02:49.77Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen Viramontes"},"datePublished":"2022-03-08T19:28:50.5Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T21:29:07.534Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sandi gonzalez"},"datePublished":"2022-03-08T17:57:15.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awsome experience thanks to Jessica.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T19:57:37.251Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elena Galorio"},"datePublished":"2022-03-08T03:12:04.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T14:39:06.128Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"vanessa magdaleno"},"datePublished":"2022-03-08T01:28:03.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank Jessica. For all the help.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T15:38:46.277Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Cabobos"},"datePublished":"2022-03-07T21:41:24.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is the best and she helps us a lot od choices and the options we needed for the glasses thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T21:56:11.947Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elia Ramirez"},"datePublished":"2022-03-07T00:15:47.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica had all the right answers for us, was super helpful and very professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-07T17:54:19.838Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"NANCY COHEN"},"datePublished":"2022-03-06T22:40:31.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Jessica for all your help!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-07T19:45:22.187Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priyank Rao"},"datePublished":"2022-03-06T20:58:53.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was really helpful in the whole process..I would recommend getting your glasses here.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T21:22:13.989Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kathlene semien"},"datePublished":"2022-03-06T00:26:53.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica shakibkhou","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Dethloff"},"datePublished":"2022-03-05T19:37:31.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T21:54:03.83Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MARIANA MORENO"},"datePublished":"2022-03-05T18:07:51.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica shakibkhou :)) was very friendly and patient with me. She is knowledgeable of what she does. She answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T19:20:35.902Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Mariano"},"datePublished":"2022-03-04T01:22:33.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T17:05:44.097Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blanca Cruz"},"datePublished":"2022-03-04T00:23:05.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T18:09:16.098Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Reyes Beltrán"},"datePublished":"2022-02-28T19:15:03.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ariana Gracias por su ayuda muy amable","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabel Aguilar"},"datePublished":"2022-02-26T19:35:18.109Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in with very smashed frames, lenses popped out, a total mess. I was assisted by Eli, who was incredibly helpful and exceeded my expectations, I didn’t think they were even fixable. Eli was very professional and friendly and had my glasses fixed in minutes.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Ibanez"},"datePublished":"2022-02-25T17:53:50.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"PK and the staff were AMAZING! Very sweet and informative. They were so kind as to help with a quick glasses adjustment and I'm so grateful for the help. Definitely will be visiting again!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T21:21:05.641Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Jick"},"datePublished":"2022-02-12T20:47:27.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was just wonderful, she was extremely nice and very helpful. I highly recommend you search her out to wait on you. Annie made my experience with LensCrafters awesome. On a scale of 1-10 I would give her a 10+.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Medellin"},"datePublished":"2022-02-01T23:55:16.259Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-02T21:28:25.204Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dora Avila"},"datePublished":"2022-01-28T14:39:03.453Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I normally do not write reviews. First, I want to say that I like the two pairs of glasses I purchased. HOWEVER, I must say, the service is extremely POOR. Sure, when I was paying for everything, I was treated amazingly. But I had to go back 3 times to get my glasses because of one issue or another. No curtesy calls to avoid you going into the store when you are told your items and ready WHEN IN FACT THEY WERE NOT. I went to the store out of convenience (to avoid going into a mall). Will not be back again. Very poor service. DO NOT RECOMMEND.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T19:20:57.585Z","text":"Hello Dora,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Sinclair"},"datePublished":"2022-01-27T19:06:43.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Customer rep was knowledgeable and was able to help me with my decision.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T14:12:30.475Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Synthia Love"},"datePublished":"2022-01-24T01:37:37.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T15:16:10.655Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie T"},"datePublished":"2021-12-31T23:55:22.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is great and service oriented.\nDr. Van is very professional and takes time to explain and answer any questions/concerns.\nAnnie is very service oriented. She took time in helping me decide which glasses and lenses to buy.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabiola Suastegui"},"datePublished":"2021-12-29T04:05:01.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-29T14:08:14.908Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mathilda ____"},"datePublished":"2021-12-15T03:24:10.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They’ve been really helpful and fixed my glasses for free so thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T14:56:06.328Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Longoria"},"datePublished":"2021-11-23T18:14:27.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Wass"},"datePublished":"2021-11-23T06:06:13.666Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Petra Lipp"},"datePublished":"2021-11-18T22:28:31.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"PK Engelbrecht helped me today. I’m very happy and impressed. She is very knowledgeable and gives great customer service. She made my day","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T21:17:48.393Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Alba"},"datePublished":"2021-11-11T09:57:10.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service by all staff members. Jamal was wonderful in assisting me in deciding on a new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T20:10:10.394Z","text":"Hi! Thank you so much for your review. We are excited to hear Jamal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valeria Della Pace"},"datePublished":"2021-11-06T21:14:39.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always go to lens crafters for my glasses, they’re so quick and efficient. I recommend them to anyone who asks.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Ritter"},"datePublished":"2021-10-21T02:06:54.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:29:22.984Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SIN style-is-needed"},"datePublished":"2021-10-10T22:57:25.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience that I recently had at LensCrafters Northridge Fashion Centre was very agreeable! I was assisted by three different employees, Greeted and lead through the experience was by a young lady by the name of Mariah, very professional and service oriented. Mariah then introduced me to the optician \"Alexis\" who took time and effort to assist me in choosing the correct frames and options for the glasses that I needed. The doctor that performed the vision exams was a very personable woman that made me feel very comfortable and that she really cares about her job. Overall, a great experience that I can share with others and highly recommend for your vision needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T20:06:22.451Z","text":"Thank you so much for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jimmy Pearlman"},"datePublished":"2021-10-04T14:58:16.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All the staff have a great friendly, knowledgeable manner about them. HOWEVER, I don't understand from a marketing standpoint why none of your stores have a \"tester\" open for the anti-fog product you sell. I'm sure you'd be selling more product if you had for display and use benefits ?","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T20:19:44.084Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JOAN E. VERGARA"},"datePublished":"2021-10-02T18:34:04.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am avid client from early 1990's in burbank. This visit i got 2 glasses frames adjusted by Beth here in northridge on nordhoff n tampa with highly yes commendations to her supervisor, Greg. Ty gr8 job. Once again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cintia Zacarias"},"datePublished":"2021-09-22T22:37:55.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie at LensCrafters in Northridge was great! She helped me find the perfect frames for my face, and even helped me out with the insurance I didn’t know I had. Thank you Annie! 🤓","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T18:25:47.751Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Bowlin"},"datePublished":"2021-09-20T18:01:38.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a fantastic experience at this location. Needed glasses for my 8 year old and the staff was super friendly and helpful. The process was easy and Greg found all the best products and promotions for us. Will definitely return to this location!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T19:13:46.414Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lillian Placencia"},"datePublished":"2021-09-19T01:48:58.783Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Chris is an excellent doctor. Explained every detail of the exam. The employees are also amazing with the service they are providing to the customers. In all, I loved the service that was provided to me.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T16:52:32.01Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe F Bolanos"},"datePublished":"2021-09-16T22:09:40.206Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store was in a one star category due to bad service, however when Greg was looped in, from 1 star to 5 stars.\n\nGreat customized service, the best demeanor by all the staff and Greg repairer the stripped screws, changed them and the glasses look as good as new.\n\nI ended up purchasing 2 frames plus lenses and changing the lenses on the glasses that were ruined… not anymore.\n\nGreat follow up, and also coordination to have them delivered at another LensCrafters free of charge so they would be nearer to my place of residence.\n\nIf you go to this place, ask for Greg; he is the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-17T15:22:24.814Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Vidal"},"datePublished":"2021-09-11T03:32:14.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get glasses everyone is so friendly and they just all gel together. Great customer service and knowledgeable team. Good selection of eyeglasses and also sunglasses. AAA roadside service members get discounts at LensCrafters 30% off Plano sunglasses and 30% off all their cleaning products eyeglass cleaner, pre moisten wipes, extra large microfiber cloths & different eyeglass cases. They also take most eyeglass insurance. If you like to have a great pair of glasses either business, sporty, classic, hip or fun. I definitely recommend LensCrafters. Three thumbs up!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheyenne Morales Rivera"},"datePublished":"2021-09-03T21:33:27.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"1st time there:\nDr. Chris & Annie ! :) The whole team was great and helpful\n2nd time there:\nThe young lady that helped me was genuine and sweet! She helped choose my glasses and I am excited for the day I have to go pick them up :)","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T16:51:02.602Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaime Alonzo"},"datePublished":"2021-07-21T04:11:08.823Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I did not use LensCrafters eye exam services. I brought my own prescription. However, the service was excellent. The person who attended us was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-21T20:36:34.559Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Pascual"},"datePublished":"2021-07-02T00:39:27.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamal and Dr. Van were amazing! Very friendly, helpful, thorough, and provided world-class customer service. Excellent selection too!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Noemi Mejia"},"datePublished":"2021-06-30T01:36:06.793Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Friendly and very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T13:55:28.855Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Muccitelli"},"datePublished":"2021-05-17T18:56:03.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this location. Annie was so helpful and help me get a couple of great looking glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-18T14:24:26.261Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L R"},"datePublished":"2021-05-17T04:52:09.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anna at the Tampa location (not the one in the mall) was extremely helpful helping me with my very first pair of glasses. She really took the time both before my purchase and when we’re ready ...she adjusted fitting for me and gave me a small training on how to use my glasses and care for them.\nShe really gave me the best customer service! Thank you!! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T13:51:38.334Z","text":"Hi! Thank you so much for your review. We are excited to hear Anna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Puentes"},"datePublished":"2021-05-12T20:27:39.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-13T15:11:32.381Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jelly"},"datePublished":"2021-04-22T02:18:51.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"AMAZING","comment":{"@type":"Comment","name":"","datePublished":"2021-04-22T18:41:22.785Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Prosperity Pictures"},"datePublished":"2021-04-02T18:13:38.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-06T14:47:12.645Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Geffen"},"datePublished":"2021-03-25T22:20:07.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was a true professional in helping me decide on the best frames, lenses and additional services. I clearly felt that she cared that I made the best decisions and made great suggestions and provided specific\nreasons why one choice would make my purchase more enjoyable.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T19:10:13.605Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kambiz N"},"datePublished":"2021-03-24T22:18:29.681Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T20:09:47.546Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie L. Castruita"},"datePublished":"2021-03-21T22:47:40.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience with one of your employees, Jahmal. My daughter couldn’t find any frames she liked and really liked the pair she lost, which we purchased 3 years ago. We told Jahmal we would look elsewhere for frames and we would take the prescription or visit another LensCrafters for maybe a different selection.\nThis is where Jahmal impressed me. He saw my daughter’s disappointment and told us he could look up the frames we bought her in your system! He was able to find the product number and then went to look if these were still available.\nWell, he knew his inventory or where to look because voila, he found a pair which were in the great value section.\nMy daughter put them on, and, yes, those were the ones.\nWhat stood out to me about this experience is Jahmal went the extra mile. I don’t see this very often anymore. He kept our business and I am a loyal customer to this location. He is friendly, calm, patient and seems to care about his job.\nI can’t say enough of Great Job Jahmal!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-23T20:01:22.992Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Halle Hallal"},"datePublished":"2021-03-16T09:09:22.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-16T16:26:00.348Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Wong"},"datePublished":"2021-03-14T22:30:18.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service. Patient and kind staff and excellent doctor.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T14:08:54.1Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Armstrong"},"datePublished":"2021-03-14T18:55:37.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Jahmal for a great experience yesterday. As always the service at the Northridge store is incomparable.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T15:39:16.686Z","text":"Hi! Thank you so much for your review. We are excited to hear Jahmal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Gilbert"},"datePublished":"2021-03-10T16:37:41.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-10T19:08:02.002Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna X"},"datePublished":"2021-03-02T16:24:55.645Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-03T17:21:56.719Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniela Brackett"},"datePublished":"2021-02-28T18:45:00.51Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Extremely unprofessional, need more training on speaking with clients especially over the phone. Never coming to this location..","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T15:49:27.927Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aleah Kraft Artistry"},"datePublished":"2021-02-25T17:51:50.08Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"They used my need for new contacts (I wear glasses normally) to have me paying for another full eye exam even though my last exam was less than a year ago. I was ready to pay for a fitting but then they said I couldn’t get them unless I did a new exam. I’m paying out of pocket.\nIn the time of a pandemic no less.\nHowever the customer service at this branch is really good regardless\nI would just like it if as patients we could have more of a choice.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-26T17:01:01.609Z","text":"Hello Aleah,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Alvarado"},"datePublished":"2021-02-18T01:45:01.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful from the get go. Doctor Araz Housepian was extremely thorough and explained everything in detail and answer all my concerns. Will definitely make this my home for eye care from now on. Thank you Annie, you were very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-18T16:54:13.861Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Hernandez"},"datePublished":"2021-02-16T06:37:17.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-16T14:07:26.023Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Babanian"},"datePublished":"2021-02-15T19:53:53.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional attended. Spent ample time with me with explaining in detail","comment":{"@type":"Comment","name":"","datePublished":"2021-02-16T14:36:27.43Z","text":"Hello Bob, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marty"},"datePublished":"2021-02-10T21:59:54.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-11T17:20:02.915Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Girlie Joan Lundy"},"datePublished":"2021-01-16T02:27:21.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is so helpful and knowledgeable with what I need. Great customer service 👏","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T18:19:08.073Z","text":"Hi! Thank you so much for your review. We are excited to hear about your experience in LensCrafters. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Basa"},"datePublished":"2020-11-19T02:57:50.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer Service was amazing! Annie was great and very friendly! I recommend this location! My glasses were reading in less than an hour!","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T15:36:09.872Z","text":"Hello Melissa, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Javier Acuna"},"datePublished":"2020-11-17T15:24:13.289Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The customer service has decreased. I ordered lenses more than a month ago and as of today no one has bother to call me. I'm planning on changing this location to a more reliable management team. I can't recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T14:22:33.505Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derek Montes"},"datePublished":"2020-11-12T02:03:23.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tatiana was very knowledgeable answering all my questions","comment":{"@type":"Comment","name":"","datePublished":"2020-11-13T19:47:26.337Z","text":"Hi! Thank you so much for your review. We are excited to hear Tatiana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bevy Chills"},"datePublished":"2020-11-11T07:09:44.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie and Dr. Van were wonderful to work with! Thank you for such a positive experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-13T21:44:29.733Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Gruber"},"datePublished":"2020-10-22T15:38:25.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The nice lady who assisted me was very knowledgeable and helpful. She made the entire experience great and easy. It is much appreciated.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-23T16:07:12.146Z","text":"Hello Adam, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"celeste la barba"},"datePublished":"2020-09-15T00:37:24.415Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place was a life saver. I lost my glasses, and I have astigmatism that makes it really difficult to see clearly. I called other places to see if they could squeeze me in today, but unfortunately the earliest I could be seen would have been a week from today. Luckily this location had an opening today. The whole staff were really professional and kind. The optometrist was also very thorough in his exam and explaing everything to me. Catherine (I am pretty sure that is her name) is an angel, she really went above and beyond to make me feel comfortable and what was incredible was that even though I came close to the end of the day, Catherine was able to speak with the tech in the back to get my glasses done the same day! She honestly did not have to do it, but I am so glad she did because I feel totally blind without my glasses. So not only does this location have amazing staff, but a in-house lab to prepare glasses is huge! I would recommend this location in a heart beat ♥","comment":{"@type":"Comment","name":"","datePublished":"2020-09-15T14:40:32.392Z","text":"Hi! Thank you so much for your review. We are excited to hear Catherine was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maloise Arcaya"},"datePublished":"2020-09-08T21:30:02.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at the LensCrafters location on Tampa Avenue was over the top! Starting from the front desk, I was greeted with a warm welcome. Dr. Kenneth Van and Jahmal were amazing! They were very knowledgeable and answered all of my questions. They went above and beyond my expectations which made my appointment a fun and positive experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariola Gurfinkiel"},"datePublished":"2020-09-02T04:02:26.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Your employee who was helping me her name Annie she was very good , very helpful and very pleasant my grade for here is 10.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-02T13:15:09.165Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George T"},"datePublished":"2020-08-23T06:03:35.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses were a bit pricey but nothing too crazy. I'm happy with the value I got!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:08:52.845Z","text":"Hi! Thank you so much for your review. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Schindler"},"datePublished":"2020-08-22T20:12:23.835Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would give them a zero if that was an option. I purchased 4 sets of progressive lenses. 2 sunglasses and 2 regular. 2 out of the 4 the progressive lenses were not in the correct placement and had to be redone. 2 lenses I was told yes in stock to be told later they made a mistake and didn't have them and would have to order. I originally placed my order for these 4 sets of lenses on July 8. Today August 22 I finally received my last set of correct lenses....","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:19:25.991Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cristian valenzuela"},"datePublished":"2020-08-21T22:23:18.301Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jahmal was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:51:16.187Z","text":"Hi! Thank you so much for your review. We are excited to hear Jahmal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecelia Marquez"},"datePublished":"2020-08-09T22:26:30.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very patient & nice to work with.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-11T16:06:20.398Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Walter Wright"},"datePublished":"2020-08-01T04:29:45.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store has very good employees who mesh with each other. Very professional. I like it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul A"},"datePublished":"2020-07-26T00:43:22.369Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The lens came off my glasses and brought it here to get it reattached and adjust the nose pads. They re installed the lens but insisted the nose pads don't need adjustments.\nHORRIBLE customer service, did not even help me to look at the frames, and I was thinking of getting a new set of prescriptions, and I was the only one there.\nI went to the Beverly Blvd branch the next day and not only the nose pads were adjusted, the frame was twisted and they fixed it in 10 minutes.\nI'll give this place ZERO","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Garcia"},"datePublished":"2020-06-12T01:23:44.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adrian Arenas"},"datePublished":"2020-03-04T17:36:22.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carole Riedinger"},"datePublished":"2020-02-26T10:17:09.691Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I liked the variety of tests that were done, but\nI would have liked the doctor to explain what she learned from all of those tests. One eye had more difficulty seeing the peripheral vision test but there was no explanation.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale Donerkiel"},"datePublished":"2020-02-20T22:25:49.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Reduce your lens prices they are way to high. It takes too long from start to finish.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-27T17:51:48.271Z","text":"Hi Dale! Thanks for your review. We appreciate your feedback as it helps us to improve our service. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Zepeda"},"datePublished":"2020-02-13T06:25:48.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The young lady who attended me was very professional and attentive.She made the process run very smoothly.Great service received from her today!She’s awesome.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Maciel"},"datePublished":"2019-05-27T19:24:32.99Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Let’s start with the staff is very nice but my last experience is less then ideal. First I scheduled an appointment for me and my daughter online. We showed up for our appointment and they said they couldn’t examine her because she was only 4. My complaint was then why did you allow us to confirm the appointment? The system asked for her birthday so they already knew she was only 4. Secondly I have been going to this location for years. Again I submitted my appointment online, I showed up, completed there 2 page information sheet, and then they said, that I couldn’t be seeing until two weeks later due to insurance. Ok great, but why didn’t you tell me beforehand. Fast forward... I came back two weeks later, the 2 page document I completed had been misplaced or destroyed, they couldn’t figure out what happened to it so I completed a new one. I told the doctor that I was seeing blurry in one eye. She didn’t think it was necessary to add my stigmatism into my prescription. I leave and I can’t see clear so now I’m worried there is something more severe with my eyes. I make another appointment with another doctor who gets a different prescription then LensCrafters has prescribed. So I call LensCrafters and told them that I need them to re-examine my eyes since I had already paid for the examine for contact and glasses and I paid for new lenses. She they had a new doctor re-examine me and she determined the problem was that they needed to add the stigmatism into the contacts. Unfortunately they didn’t have the contacts I needed to try them out so she had them ordered. Estimated time of arrival was a week. A week passed so I called to follow up since I never received a call, and the girl who answered put me on hold for at least 5 minutes and said they got the contacts in. I was so excited, because I am out of contacts and I can’t see clear. Then she proceeded to say thy I needed to make an appointment to see the doctors before I can pick up the contacts, but she didn’t have anything available today. I am so upset because the service has been so poor. The staff has no regard for my time. After I get my new prescription in writing, I will not be a returning customer.","comment":{"@type":"Comment","name":"","datePublished":"2019-07-05T20:55:38.581Z","text":"Hi Cynthia, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Oliver"},"datePublished":"2019-04-11T12:45:05.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience at Lens Crafters Northridge. About a year ago, I knew that I needed glasses, it was hard to focus on small print and I was starting a new job. I went to “discount” store, received an eye exam, prescription, and glasses. Since this was my first pair of glasses, I was very concerned that the prescription be correct. I tried the glasses and did not have that “wow, this is great, I can see perfectly now” moment. They gave me another exam and that failed as well. I went to two other optometrists and another pair of glasses, still not good. After a year, and 1,600.00 later, I came to Lens Crafters. The reason that I did not come here first was that I wanted to “save money”. As you can see in have spent more, in total, than I would have, and I would have been satisfied a year earlier. Hopefully my mistake will help you save time and money by visiting Lens Crafters first. Dr. Sukiassians was very attentive and provided and thorough exam, listened to my needs and concerns, and gave me the perfect prescription. As I wear my new glasses, distance and computer glasses, I am constantly saying to myself “wow, this is incredible, I have never had HD vision before”. Thank you Dr. Sukiassians, and Lens Crafters!!","comment":{"@type":"Comment","name":"","datePublished":"2019-04-16T15:50:07.37Z","text":"Hi David! Thank you so much for your review. We are excited to hear Dr. Sukiassians was able to help make your experience a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Giron"},"datePublished":"2018-11-20T01:49:11.373Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wanted to charge me more because I have insurance. Go to hell! Insurance isn't free money. I work hard for that.","comment":{"@type":"Comment","name":"","datePublished":"2018-12-31T18:08:17.662Z","text":"Hi Maria, thank you for your review. We value your feedback as it helps us improve our service. Please go to http://bit.ly/2Di26GQ so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samip Paudyal"},"datePublished":"2018-11-18T22:19:06.405Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went there about 1:15 pm .No welcome , nothing .. it’s my first time on that store . I try to ask about some help but not get. One person said she will help me soon. I said okey .\nI choose which I wanna purchase and ask to help they don’t have time to talk.( they were not busy, just doesn’t care) .\nI wait till 2:00 pm and still no help . I left that store with spend 45 minutes for nothing ..\n\nI realized, when you have store but if you train employee with out customer service.\nThey must know there paychecks comes from customer. We have 💯 of choice .","comment":{"@type":"Comment","name":"","datePublished":"2019-01-03T15:57:02.174Z","text":"Hi Samip , thank you for your review. We strive to meet all of our customers' needs and are sorry to hear about your experience. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine R."},"datePublished":"2018-03-03T23:13:50.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with our 6 year old son who was getting glasses for the first time. Bobbi was extremely patient with us and was very helpful answering our questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelica Barraza"},"datePublished":"2017-03-11T21:04:03.005Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Appointment was at 12 and it's 1:03 and still waiting to even be seen. Very sucky service. Last time coming here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T BERNARDO"},"datePublished":"2016-10-30T03:59:46.975Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I went in to get an eye exam and glasses on a Saturday. When the lady at the desk asked for my insurance card she took a half second glance at it and then stated,\"we don't take THIS insurance. You have Medi-Cal\". I'm not sure what she was looking at, but I most definitely DO NOT have Medi-Cal. I am a nurse manager at a very large reputable hospital in LA. When I told her it wasn't Medi-Cal she stared at me and repeated herself and said I would have to call and check. a receptionist from the eyes doctor area came and took me to get my exam. I did get very good care from her as well as the eye doctor.both were very helpful and knowledgeable.once my eye exam was completed, the lady who helped me pick my frames was extremely patient and helpful a well. She even helped with my insurance, unlike the original receptionist. Unfortunately,I had to check out through that same lady. She informed me that the contact trials the eye doctor recommended had to be ordered and would be here in three days.I still have not received them and it had been a week. Because my prescription is so strong my glasses had to be ordered and the original receptionist said they would be ready in a week. I was told they would call when they arrived. I went on saturday.Because no one called by the following Friday I called to see if either items had arrived. I was rudely told,\" we told you we would call when they were in and since we have not called then they must not be in\". I also was told that UPS had not arrived yet and they would call me back later that day after they had arrived. I received no call. The next day, Saturday, one week after I had my exam, I called again to see if at least the contacts had come in since I was told it would be three days and it had been a week. The lady put me on hold, when she returned she asked for my phone number so she could call me back. I called at around 530 in the evening. I never received a call back and they closed at 6. I believe she intentionally asked to call me back knowing she would not return my call. The sad thing is that I really enjoyed my eye doctor and the attendant that help me pick out 2 pair of glasses. I spent over $1100 and was there for almost three hours. To be told I would have my contacts in three days and glasses in 1 week just to be ignored when that does not happen is upsetting. I even waited an entire week before I called about the contacts. Just to have a receptionist be rude and state they will call. If you don't know for sure when they will be there then why give a time or at least give a buffer. I didn't call because I know sometimes it can take longer for items but there's a huge difference in three days and eight. This has really ruined my experience at this place and although I want to see the eye doctor again I won't because I don't feel that the staff care about the customer at all. I feel that I was just a number and I was bothering the receptionist when checking on the item I had purchased. I feel I was lied to and to be treated so poorly after spending a significant about of time effort and money just to be ignored is demonstrable customer service. Like I stated earlier, I am a nurse and if I gave care in the same manner as I have been treated I not only could really hurt someone, I would be unemployed and I would lose my license. I believe customer care should be better then this. Unfortunately you have list a loyal customer. You should and need to be better then this.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"deb blank"},"datePublished":"2016-04-05T19:08:47.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Lee"},"datePublished":"2015-11-21T05:27:53.669Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Staff is very friendly and knowledgeable. Dropped by randomly on a Saturday and got my eye exam done and glasses picked within an hour. Picked up my glasses within two hours. Pretty goods overall experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randell Sygal"},"datePublished":"2025-03-26T03:54:24.409Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service and professional demeanor.\nVery satisfied with my help in selecting the correct frame and lenses.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-27T02:18:04.39Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"EDGAR OLIVERA"},"datePublished":"2025-03-16T20:23:26.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and helpful. Got help with my frames within minutes","comment":{"@type":"Comment","name":"","datePublished":"2025-03-17T13:31:34.264Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Therese Funk"},"datePublished":"2025-03-01T03:26:37.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an outstanding experience at the Northridge LensCrafters. Both Gia and Katherine were knowledgeable, attentive to my needs and went above and beyond.\n\nGia, the manager did something that I could never have imagined.\n\nLast Sunday I was in desperate need of glasses asap. As at most of your stores now, due to the lens finishes and prescriptions, I was not aware that I could not get them completed in one hour. Gia helped me to understand why and worked to locate a hard-to-find lens strength in stock and thus was able to promise to have them ready by end of the next day, Monday.\n\nBecause of our conversation, she knew I would be doing errands in the area for the next few hours. To my AMAZEMENT as I was finishing lunch less than 2 hours later, I received a call from her telling me MY GLASSES WERE READY. Incredible. So above and beyond.\n\nShe is a gem…in talent and kindness and in understanding the needs of her customers.\n\nI so appreciate her help. On Tuesday I had a very long and traffic-filled drive. Having my glasses made me safe and so less stressed.\n\nHold onto Gia and treat her well . She is an incredible asset to your company.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-02T20:47:36.126Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick W"},"datePublished":"2025-02-25T23:39:35.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been a customer for years given the friendly, competent staff, excellent selection of frames and good turnaround on orders. Recently there was a mistake on a prescription order, but they handled matters extremely well, making sure I remain a satisfied customer. Thanks, LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T15:18:25.605Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"vuong jeannie"},"datePublished":"2025-02-23T03:20:24.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in LensCrafters at 9027 Tampa ave. Annie helped me and she is so patient. She treated my case like her own. She went through my insurance policy and quoted me the best value with the most insurance coverage. She really went beyond her duties. Thank you Annie","comment":{"@type":"Comment","name":"","datePublished":"2025-03-06T21:10:02.949Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Busi Zulu"},"datePublished":"2025-02-09T16:49:25.363Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"First I would like to say thank you to the whole staff, that offer a welcoming experience that's why I've going there. The optometrist he does not listen to customers, cut you off while you are explaining kind of very rude. Listening to customers goes.a long way. I don't think I m going back again but will miss his courteous staff.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-10T08:10:20.779Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hilly Min"},"datePublished":"2025-02-04T21:12:34.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been to several LensCrafters locations, but the Northridge store is by far the best! The staff is amazing—helpful, knowledgeable, and truly dedicated to great customer service. Annie and Kathrine went above and beyond to make the process of ordering my glasses a pleasure. Their expertise and kindness made all the difference. I highly recommend this location to anyone looking for top-notch service and a great experience!\nThanks Hilda M.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-05T06:04:22.231Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Lamp"},"datePublished":"2025-02-03T21:05:39.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was an amazing help! Coming back to see Annie from here on out.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T05:59:28.684Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Combs"},"datePublished":"2025-02-03T21:01:04.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and they went out of their way to make sure my glasses were a good fit. I totally recommend this Lens Crafters. I tried another one in a local mall but they were not as helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T05:55:30.241Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Michaels"},"datePublished":"2025-01-31T21:41:39.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anne was absolutely awesome, so personable and knowledgeable.\n\nThank you\nAnna Michaels","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T06:40:37.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priscilla Garcia"},"datePublished":"2025-01-20T21:44:08.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, Gia was exceptionally helpful and knowledgeable. I highly recommend this LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-21T05:42:12.495Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"fady yakoub"},"datePublished":"2025-01-19T18:30:03.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best doctor and office staff, i been through surgeries in February so they were so helpful and recommendations, to which doctor to go to and which lens to get! I would always come back for different frame or lens or to fix any scratches!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T03:43:12.219Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abel Munoz"},"datePublished":"2025-01-19T02:59:39.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son and I were acknowledged and welcomed as soon as we walked through the door. Annie was very helpful and knowledgeable in helping my son get his prescription sunglasses needed for his sport. Great atmosphere and overall fantastic experience.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T11:02:52.663Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Munoz"},"datePublished":"2025-01-19T00:25:13.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and the employee that helped us ,Annie, was great","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T10:06:07.279Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eliwill Camarillo"},"datePublished":"2024-12-29T22:00:05.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice customer service with Omar, really appreciate his kindness in repairing my glasses. Good experience tobe back here. Happy New Year","comment":{"@type":"Comment","name":"","datePublished":"2024-12-30T08:04:36.118Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Evangelista"},"datePublished":"2024-12-29T05:23:06.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie provided great service and was super friendly.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-30T02:32:58.338Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ingrid Calvo"},"datePublished":"2024-12-14T22:39:50.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I did not have my exam at Lenscrafters but I went in for my glasses in NR, CA and Annie was great! Great advice on glasses and awesome convo and laughs. Will come back. Thanks Annie","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T06:43:34.998Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adan"},"datePublished":"2024-12-13T21:29:10.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was in a pinch and needed new glasses stat, Sergio and the team did a great job getting me in and out quickly! Currently waiting for the glasses to be done but was promised to get them the same day, very impressed!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T23:35:03.827Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dltoscar"},"datePublished":"2024-12-07T22:04:38.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is the place to go if you’re looking for glasses, Gia the manager at this location I do believe is AMAZING! She’s friendly, attentive and patient. Had some challenges with my insurance and coverage and she was patient the whole time. All 3 visits.. Will definitely come back..\n\nTHANK YOU GIA!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ice Puka"},"datePublished":"2024-12-06T03:50:38.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie @87 Northridge store is the best , professional, perfectionist and the kindest person ever. Thank you so so much for your time and patience","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Ramirez"},"datePublished":"2024-11-16T02:46:49.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an excellent experience at LensCrafters! The customer service was outstanding, and the team was incredibly efficient. Sergio and Ariana were both friendly, helpful, and highly professional. They made the entire process smooth and stress-free. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:35:24.89Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susana De Vera"},"datePublished":"2024-11-11T14:20:25.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All staffs are great but Sergio is tye best! Dr Cris is kind enough to explain things niw and future situation. He cares to his patients. Thank u so kuch","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T18:37:08.357Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariam BC"},"datePublished":"2024-11-08T19:40:52.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters (Katharine) - Tampa Ave Northridge\n\nI had an amazing experience at LensCrafters, all thanks to Katharine. My computer glasses broke, and though we initially picked out a replacement pair, it ended up being unavailable due to inventory changes. Katharine didn’t miss a beat—she worked tirelessly to help me find a great alternative, even going the extra mile to ensure the fit was perfect for my Asian nose bridge. Her professionalism and friendly demeanor made a stressful situation so much easier. Truly grateful for her dedication and expertise. Highly recommend working with her!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:33:50.443Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Awrs SFV LLC"},"datePublished":"2024-10-27T01:11:17.057Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My old frames broke and I had to get a new one. They order it and told me it was going to take a couple of weeks and two days later I got them. That was amazing and now I have my new frame.\nGreat job.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T20:10:31.733Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Soto"},"datePublished":"2024-10-02T01:43:19.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in for one pair left with two …Helpful/friendly customer service super informative\nThank you Ohona 🙏","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T18:35:22.324Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Crosby"},"datePublished":"2024-09-14T19:55:19.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:21:55.678Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesus Castillo"},"datePublished":"2024-09-06T22:20:18.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff. I was lucky enoguh to get help from Jessica. She adjusted my frames in no time. Shes one of the best employees here. Thank you. The store is also very clean.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T19:43:55.016Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R M Anderson"},"datePublished":"2024-09-04T06:36:47.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was super helpful and very knowledgeable about the product ...","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T20:30:34.556Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aret G"},"datePublished":"2024-08-12T03:04:59.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is a late review, but wanted to share my experience back in late May 2024 at the Lens Crafters in Northridge. Staff were very professional and friendly. Appreciate the warm welcome and Dr. Chris being very informative and helpful with my contact lenses. I 1000% recommend coming here!!! 100/10","comment":{"@type":"Comment","name":"","datePublished":"2024-08-13T00:37:12.899Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BERNARDO BASCARA"},"datePublished":"2024-08-11T22:25:00.005Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My wife had a 2pm appointment. She arrived 15 minutes earlier. She was seen 3:10pm.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T06:05:35.054Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264lo3ii so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gia C"},"datePublished":"2024-08-02T08:24:15.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T01:38:22.275Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sirpa Hessel"},"datePublished":"2024-07-23T19:10:32.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sergio was awesome and my progressive lenses were a perfect fit!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T04:13:03.647Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Garman"},"datePublished":"2024-07-15T21:09:33.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica, was very nice patient with me and very helpful!! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T09:31:58.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrey Garcia"},"datePublished":"2024-07-12T23:06:58.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind and warm people helping customers trough the entire process.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-13T07:17:12.99Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Azniv Khachatryan"},"datePublished":"2024-06-21T05:34:10.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I felt a sense of ease from the moment I walked through the door. Angie greeted me, as well as every customer that walked through the door, so warmly.\nShe was helpful, kind, personable, and very patient during the entire process. Her expertise in the field was impeccable.\n\nDr. Chris is amazing! I would highly recommend him to anyone who asks (and anyone who doesn’t)! He answered all of my questions and explained everything step by step.\nHe was knowledgeable, humble, and kind.\n\nSergio is also awesome, he did a few tests and made me feel as comfortable as can be. He was very thorough cleaning all machines in front of me before we used them, which was very important to me!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-22T01:03:18.702Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Silva"},"datePublished":"2024-06-09T00:08:17.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful, answered all my questions and the discount that were available through my insurance. Highly recommend if you need to purchase a new pair of glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T00:12:28.321Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauryn Vartanian"},"datePublished":"2024-06-08T03:43:49.354Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie at the Northridge location was fantastic! She was really helpful and friendly. She helped me find glasses and set me up with some great sunglasses. I will be coming back to her when I want to get another pair!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-09T01:11:15.191Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Serrano"},"datePublished":"2024-06-07T21:25:01.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was an integral part of my glasses journey. She went above and beyond, providing not only the utmost service and aplomb in helping me to make the best choice (I mean seriously she got my style in like an instant!) but she took our brief engagement a step further with her bubbly and charismatic personality, making out conversation anything but boring. I would highly recommend her to any and all customers who are in need of a fresh perspective, a creative mind, and an astute eye unlike any I’ve had yet to encounter.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T05:49:59.763Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rojia Pirbadian"},"datePublished":"2024-06-07T15:39:54.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited your store for my eye check up and order my glasses and I must say, the experience was excellent. Jessica was extremely helpful & professional, and I'm very grateful for her assistance. I highly recommended her services to anyone in need of eye care.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T02:17:25.987Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela S."},"datePublished":"2024-06-07T00:33:19.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamal is incredible. I am not used to such wonderful customer service and he went above and beyond. Will get my next pair of glasses if I can get them from him.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T00:25:29.099Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Beck"},"datePublished":"2024-06-05T14:57:46.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My Wife and I have been to this location a number of times now and each time we received GREAT customer service and care from All staff, as well as our Doctor !\nAnne assisted my Wife with her needs which are tricky due in part to guidelines the Military has for acceptable glasses ! Anne helped my Wife originally, and my Wife suggested that I go in and get my old prescription updated. The Doctor was thorough and very knowledgeable, and I felt very comfortable working with him. This location is the epitome of what you would want, and expect from a business associated with the healthcare industry and with costs and this present economy, dissatisfaction is the last thing you'd want to feel walking out of a business you just dropped hundreds of dollars in, (\"and for us closer to a thousand in!\"). Needless to say.....I would highly recommend this location to you for the customer service, and the best bang for your buck..as well as walking out feeling good about the money you spent !!\nThank You Anne, as well as our Doctor, and all of the admin staff !!\nLee and Cat","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T01:48:19.128Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simply Pingu"},"datePublished":"2024-05-30T20:51:18.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience with the doctor and the staff. They were so nice and helpful. I felt cared for! They have a wide selection of glasses too! Annddd I saw the back of my eye 😎 👁","comment":{"@type":"Comment","name":"","datePublished":"2024-05-31T05:03:10.938Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marina Torres"},"datePublished":"2024-05-29T20:28:29.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We loved the customer service and the turnaround of our eye glasses. They said two weeks it took picked up glasses it was actually one week. Thank you Lens Crafter’s.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-30T04:06:30.698Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Holtum"},"datePublished":"2024-05-27T21:30:56.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica and Gia were fantastic!\nBest service I have ever received at a lens store.\nI will definitely pass the word to friends and family","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T05:21:34.002Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricardo Reyes"},"datePublished":"2024-05-24T23:36:40.861Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was amazing and so helpful with finding the right glasses for me. Also she showed me all the options I had with my frames and lenses. Overall highly recommend to come here and get your glasses with Jessica!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T07:12:15.6Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Ray Brown"},"datePublished":"2024-05-24T22:19:36.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica took the time to show me the options and help me decide what combination of features would best fit my needs and budget.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T06:33:35.567Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Nealie"},"datePublished":"2024-05-23T21:27:04.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gia, who is the store Manager, was the most helpful and extremely knowledgeable. Gia's customer service game is top notch. I would highly recommend this location for your next eyewear purchase.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T04:40:22.706Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"maria verduzco"},"datePublished":"2024-05-19T17:44:21.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T02:36:28.853Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mara Spazz"},"datePublished":"2024-05-17T23:30:48.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service as always, the person who helped me out today was Annie and she was so patient and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T06:42:08.782Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessi B"},"datePublished":"2024-05-17T23:26:56.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was really sweet helped throughout everything, definitely come back for her, thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T06:38:58.793Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Gan"},"datePublished":"2024-05-17T19:02:37.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T03:58:58.417Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann-Marie T"},"datePublished":"2024-05-17T16:55:26.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica took great care of me and was very patient in helping me find the right frames. Thank you Jessica!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T02:55:06.319Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mylene Manantan"},"datePublished":"2024-05-16T20:20:48.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was awesome as soon as we arrived she already assisted us and make sure my new eyeglasses fits me well","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T06:20:05.702Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Breana Harris"},"datePublished":"2024-05-16T02:05:59.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both Ohona and Jessica helped me, amazing women and great at their jobs! Love this location - very nice of them to help me with options for my very high prescription.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T01:40:34.86Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Ayala-Flores"},"datePublished":"2024-05-16T00:52:51.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would like to thank Ohona for such amazing service and making this experience so easy for my daughter","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T00:43:45.125Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jocelyne Valverde"},"datePublished":"2024-05-15T22:48:24.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super nice an very helpful! Told me all the options and didn’t pressure me on anything. :)","comment":{"@type":"Comment","name":"","datePublished":"2024-05-16T04:45:18.443Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson Sanchez"},"datePublished":"2024-05-13T22:47:23.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was super friendly and helpful with my services today. I highly recommend coming here! A+ Customer Services","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T04:43:27.668Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kevin mcdonnagh"},"datePublished":"2024-05-13T22:15:18.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What an amazing experience with Jessica in and out great deal no fuss very customer focused thanks again","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T04:25:52.855Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arcel"},"datePublished":"2024-05-13T19:22:34.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve gone to this LensCrafters for both my glasses and contacts and both times all the staff had been super helpful. I’ve never had contacts before and they made the process easy and seamless. Special shoutout to dr.chris for explaining the process in depth and for Jessica’s patience in teaching me. Great location!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:06:23.5Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allen Liwanag"},"datePublished":"2024-05-13T17:58:46.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T02:22:17.348Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro"},"datePublished":"2024-05-13T17:18:57.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service.Jesica and all the staff do a great job.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T02:03:03.453Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sofia Mejia"},"datePublished":"2024-05-12T01:30:02.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Immediately attended to. Great customer service, friendly and knowledgeable. Fast servoce. Clean and well lighted.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:50:34.801Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Huynh"},"datePublished":"2024-05-12T01:22:14.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica has been so helpful setting up my appointment and being transparent with prices! Such a friendly demeanor ! I cant wait to have her help choosing my frames","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:47:23.834Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernadette Ortega"},"datePublished":"2024-05-12T01:20:43.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was amazing helping me set up my appointment choosing a pair of glasses and getting the best deal possible !!!! And DR Chris is the optometrist to see here\nSo much care in his practice !!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:45:50.836Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"micha jamicha"},"datePublished":"2024-05-12T00:34:00.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:31:42.166Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"moshe orellana"},"datePublished":"2024-05-12T00:10:43.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful, and attentive, Jessica was very busy and still made sure to make me feel I wasn’t being ignored.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T00:20:32.037Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Medina"},"datePublished":"2024-05-11T23:08:14.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was helpful and patient throughout the purchase of my ray ban shades, her positivity and welcoming attitude was very much appreciated.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T08:10:36.191Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iliana"},"datePublished":"2024-05-11T22:01:20.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service and staff!!! Carla and Jessica were so helpful in fixing my mom’s glasses. They attended us quickly and were absolutely patient and knowledgeable :) I will continue to come here for all eye needs","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T07:22:41.839Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harry"},"datePublished":"2024-05-11T20:51:37.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both Sergio and Annie were really great and helpful. Love coming to Lenscrafter","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T06:25:25.438Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JC Gabrintina"},"datePublished":"2024-05-11T18:41:35.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is a gem at this location. She has been at this location for a long time and her knowledge of the brand and product shows.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T04:00:54.57Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen De Paz"},"datePublished":"2024-05-11T18:07:28.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Jessica gave a great customer service, she took her time to help me find the right frame for me.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T03:38:42.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Korbin Lalut"},"datePublished":"2024-05-11T02:33:13.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gia was so helpful, no pressure and helped me pick up some exactly what I wanted!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T00:48:09.123Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Rogacion"},"datePublished":"2024-05-10T02:45:59.182Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica made my lens crafters experience great. Even though i didn’t have an appointment, she made sure i get to have my eye exam done.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:54:04.651Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josie Zepeda"},"datePublished":"2024-05-10T00:14:15.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ohona and the entire staff were amazing and friendly. Very professional.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:17:53.603Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandra Wojtaszek"},"datePublished":"2024-05-10T00:10:10.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:16:15.023Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Milad Girgis"},"datePublished":"2024-05-09T23:47:54.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly service from Ohona. Great selection.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:02:00.004Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Kaladjian"},"datePublished":"2024-05-09T22:56:22.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super nice employees great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T09:38:00.993Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roza"},"datePublished":"2024-05-09T21:02:26.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've always had a great experience with Jessica over the years. She is very friendly, knowledgeable, and helpful. She's patient, listens to your concerns and questions, and provides assistance accordingly. I’m looking forward to my next visit.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T08:18:34.071Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bas H."},"datePublished":"2024-05-09T20:30:20.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 thank you, Jessica.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T08:02:34.748Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Benjamin"},"datePublished":"2024-05-09T18:50:59.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was wonderful at helping me get fitted for contacts and sunglasses. She was super friendly and kind as well as helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T07:14:54.067Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheela Bhongir"},"datePublished":"2024-05-05T20:00:32.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cleaned my glasses well and replaced my worn out nose pieces. Glasses fit perfectly now! Thank you Annie for all your help at the 9027 Tampa Ave store location!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T03:37:42.61Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tay Trinh"},"datePublished":"2024-05-03T20:15:05.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-04T05:24:14.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joolee"},"datePublished":"2024-05-01T23:41:00.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was extremely helpful! I had the pleasure of being helped by Annie. Sweet person, hard working and looking forward to my next visit 😊","comment":{"@type":"Comment","name":"","datePublished":"2024-05-02T06:38:10.269Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cleonice Tonet"},"datePublished":"2024-04-15T18:14:10.685Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst customer service I’ve ever had in very long time. Workers choose to socialize with each other joke and laugh instead then provide good customer service. This store has gone down ! This company use have a good reputation and is now horrible","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T03:06:36.153Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265Y6Zjc so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Sanchez"},"datePublished":"2024-04-13T20:01:30.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I cannot say enough good things about my experience at the Northridge location. From the moment we walked in to checkout and everything in between. Annie was super friendly and knowledgeable. She was also very honest about what frames she thought looked best and those that maybe didn’t quite work for me. I 100% appreciated that. I am new to progressive lenses and she took the time to walk me through how they work. I’m still getting use to them, but it’ll get better. I also found out that they could make ANY frame in the store into sunglasses! WHO KNEW!?!?! Not me. Lol. My glasses and sunglasses were ready before the given date and I can finally see! If you can’t tell…. I was very happy with my recent visit and especially with Annie. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T05:20:01.928Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Hernandez"},"datePublished":"2024-04-12T18:08:07.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Chris is amazing at what he does, he takes his time and wants to give his patience the best quality of life by helping them see better. I am a medically necessary contact lens user and I have to say that he has helped me see better. I am truly grateful I found such a caring and really passionate Doctor. The staff is very welcoming and professional as well.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T03:00:41.932Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Potop"},"datePublished":"2024-04-05T16:54:42.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"awesome company, customer service and an array of great frames. The extra insurance worth it. My dog chewed my frames and got a replacement.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T02:27:35.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dora Barrientos"},"datePublished":"2024-03-23T23:15:39.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience here! The doctor helped me figure out my lens prescription with patience and attention to detail. Also the associate named Ohona is AWESOME!!! I couldn’t help but mention that to the doctor too, she’s friendly and professional! The entire time she was guiding me with perfect communication which I’m thankful for especially after not getting an eye exam done since 5+ years ago. Thanks again Ohona!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T09:06:10.996Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashish Bramharouthu"},"datePublished":"2024-03-19T21:12:26.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was helpful lady with lot of jokes. Helped me pick out cool glasses. Would recommend in future. 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-03-20T02:51:17.275Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kirk Labog"},"datePublished":"2024-03-09T20:22:37.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was a delightful person and gave me great feedback while choosing frames","comment":{"@type":"Comment","name":"","datePublished":"2024-03-10T05:53:49.908Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yessica Chavez"},"datePublished":"2024-03-01T19:39:55.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-02T04:50:24.851Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"All Girls Are Pretty"},"datePublished":"2024-02-24T22:39:32.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T19:37:56.872Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fábio Veiga"},"datePublished":"2024-02-22T01:26:08.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-01T20:11:37.128Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Misha krotin"},"datePublished":"2024-02-18T02:48:41.813Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was supper helpful, patient and extremely knowledgeable , we had a very pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-19T08:50:03.44Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Gray"},"datePublished":"2024-02-09T21:42:09.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-10T03:25:25.812Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karine zakaryan"},"datePublished":"2024-01-26T15:34:42.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Micky"},"datePublished":"2024-01-12T18:33:48.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Friendly and prompt.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T06:02:59.521Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allan Evenas"},"datePublished":"2024-01-11T07:16:48.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I finally went in to get a pair of glasses so I can work comfortably with my computer. I was assisted by Annie in the Northrige store. What a great experience! She was helpful, very knowledgeable and just really great to work with. 5 stars for sure!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-12T06:36:59.693Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Mora"},"datePublished":"2023-12-27T07:18:46.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lannie Hernandez"},"datePublished":"2023-12-18T19:37:45.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Superb customer service. I highly recommend paying them a visit. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T03:41:35.899Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica K"},"datePublished":"2023-12-15T20:52:52.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was super sweet and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-16T04:21:53.658Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Campos"},"datePublished":"2023-12-13T17:57:29.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m not sure of the name of guy who fixed my glasses but he was super friendly and made my experience great! The girl at the front desk was also very professional and very helpful when I came in. I will definitely come back and highly recommend anyone to come here!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T07:10:37.878Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Adame"},"datePublished":"2023-10-21T02:36:34.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My eye exam went really smoothly. All staff were very courteous and nice. Annie did a great job of helping me find a suitable pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:18:36.236Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raya"},"datePublished":"2023-10-16T15:49:40.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is amazing! Thanks so much for your help and great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T06:56:01.047Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pamela Ziolkowski"},"datePublished":"2023-10-11T20:35:43.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was the most , spectacular salesperson. She second guessed everything.,\nMy husband and ]I left Lens Crafters feeling like we won the lottery. She was such fun, too. Our glasses and frames were just what we wanted Andre and the price fit ou budget","comment":{"@type":"Comment","name":"","datePublished":"2023-10-12T02:37:18.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Overholt"},"datePublished":"2023-10-08T18:25:02.705Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed an emergency basic repair on my glasses. They were so nice and super quick with the service. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T09:01:55.129Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Navas"},"datePublished":"2023-09-28T19:35:32.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in and out. Got what I needed with no time wasting. Glasses should be ready in 1 hour, if any surprises come up I’ll update this review I guess.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-29T21:08:02.37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hicks"},"datePublished":"2023-09-23T01:04:06.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wanted to give a shout out about the great customer service I got at the Northridge store. Annie assisted me with my eyeglass selection helping me to find replacements for styles that I really liked and wanted to stick pretty close to. After that she helped me find my benefits which has actually change to another service provider. If I was made aware of that by my employer I didn't remember but Annie found my benefits. Then she went to work to optimize my benefits to minimize my cost for one pair of standard glasses and one pair of sunglasses. I couldn't be happier. Please make sure that Annie sees this and thank her again for her incredible customer service. John","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Long Nguyen"},"datePublished":"2023-09-19T16:30:18.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie, was extremely helpful and kind.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T03:21:22.842Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Max Almaguer"},"datePublished":"2023-09-11T02:47:04.092Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude staff","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T15:33:35.595Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62679bv0F to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geraldo Legaspi"},"datePublished":"2023-09-09T21:08:52.549Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was an easy quick experience. But the biggest difference was the time & effort of a sales associate who helped me pick out a pair of eye glasses that fit my face and complimented my needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T18:41:10.626Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Yamashita"},"datePublished":"2023-09-09T02:48:33.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went into LensCrafters to inquire about changing some lenses in an old pair of glasses to my new prescription. I was dead set against progressive lenses due to an earlier experience I had with them before, the field of view in the progressive lenses was shaped like an hourglass and I couldn’t get used to them. Luckily Annie came out to help me and showed me that the new progressive lenses are not like the old ones and was able to give me a demonstration of the wider field of view. She took the time to explain to me my different options with my prescription, lenses and available discounts and never pressured me to make the sale. I got the impression that she wanted to make sure I was well informed before making a decision and I appreciate that in a salesperson.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-09T03:11:23.794Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Leal"},"datePublished":"2023-08-31T22:27:57.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service from Annie and Sergio. Thank you very much 10/10 service.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T23:40:01.973Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicolette Esquivel"},"datePublished":"2023-08-09T04:22:28.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-09T16:14:02Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ric CaliHeat"},"datePublished":"2023-07-19T02:56:59.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie and Greg went over and beyond to make my experience smooth! Excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T17:54:21.471Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dolores Morales"},"datePublished":"2023-06-24T20:35:31.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had the best experience, Bethany was amazing. She helped me though the whole process of getting new glasses. Even when I didn’t know what glasses to choose from. She had very great insight and she was also knowledgeable and patient most importantly. I was a little wary of going to another eye doctor besides the one that I had gone to for years. I don’t regret it at all, I can’t wait to pick up my glasses. Thank you Bethany!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-06T00:40:32.563Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Henriquez"},"datePublished":"2023-06-17T18:45:04.903Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was great! Made sure I was happy with the frames and the entire process was quick and painless. And I got my glasses in 30 minutes!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Irlanda Orozco"},"datePublished":"2023-06-07T19:05:12.904Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came in to get my glasses fixed because they were bent and the lady at the front was no help she didn’t even bother trying to fix them or checking them, all she said was I had to order a new frame, I don’t know her name but she was tall and I believe she had short hair. So then I went Into the northridge mall location and the lady there was super helpful, she fixed my glasses in less than 30 minutes! Don’t even bother coming here go to the northridge mall location, super nice and helpful employees.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T19:54:28.512Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6264givle to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Combahtoast"},"datePublished":"2023-05-28T19:03:07.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service outstanding staff and the management here is on point!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T16:45:26.214Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Winnie Pamintuan"},"datePublished":"2023-05-24T01:12:04.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Annie was very patient and offer all the good deals, discount. I love my eyeglasses. She takes her time to explain everything.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T14:57:17.828Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Angeles"},"datePublished":"2023-05-23T18:50:48.25Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They gave me a very friendly appointment by phone, but when I went to my appointment there were only two people with a very bad attitude, they asked me for my insurance card, and one of them told me that she had never seen that insurance, and they did not want to investigate or call to request information, and they told me to call myself, and regardless of customer service, they did not help me, I definitely do not recommend this optician.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T20:50:38.862Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Lomeli"},"datePublished":"2023-05-23T02:52:14.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Chris Sukiassians is the BEST! 👌 Highly recommend him and this location, the staff is super friendly, polite, and respectful 🙏","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T13:32:27.974Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sue Bauer"},"datePublished":"2023-05-21T23:45:59.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very welcoming when you walk in. Annie was amazing","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T19:26:24.196Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Williams"},"datePublished":"2023-04-14T19:30:30.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T17:59:07.26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Bello"},"datePublished":"2023-04-08T21:30:51.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was wonderful. Very patient and friendly. I have brought my children and husband and they are pleased as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T15:59:09.351Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Ramirez"},"datePublished":"2023-03-16T21:39:30.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in to get some bent glasses repaired, and they helped me get them fixed without asking for anything in exchange. I great appreciate it! Small services like this are what’s gonna keep me coming back to purchase items. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-22T19:32:58.697Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Lin"},"datePublished":"2023-03-13T03:09:35.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Palazzolo"},"datePublished":"2023-03-02T13:10:34.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best customer experience with Bethany at the tampa, Northridge office. Her customer service was exemplary. She was very knowledgeable kind and considerate.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Estifanos"},"datePublished":"2023-02-23T03:11:12.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was super amazing and helpful, I had an amazing Customer service experience! Thank you Annie 🙏🏾","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"NATHAN CARMAJA"},"datePublished":"2023-02-22T18:19:33.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in there looking for Oakley frames and found the best fit for me, there’s many to choose from so you’re guaranteed to find the ones that fit you best! Employees there helped me to their best abilities and are super nice and helpful! Highly recommend going here then anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-28T19:02:51.697Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jasmine yordi"},"datePublished":"2023-02-12T20:58:24.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is the best!!!\nAnnie was the sweetest worker at Lens Crafters. She has the biggest heart and was such a great help with my glasses. I definitely would recommend her to everyone and anyone I know! Thank you Annie!!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T15:53:15.367Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"of j"},"datePublished":"2023-02-04T18:10:20.918Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude Bethany rolling her eyes 3x when I needed my glasses tightened.Terrible experience. Unprofessional","comment":{"@type":"Comment","name":"","datePublished":"2023-02-09T16:35:08.638Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roger Palma"},"datePublished":"2023-01-23T00:10:28.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Grant"},"datePublished":"2023-01-22T21:29:51.409Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was wonderful, extremely helpful and patient! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T18:35:44.281Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Sanchez 24"},"datePublished":"2023-01-19T22:45:36.197Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great experience with Bethany. Very helpful and knowledgeable.\n\nHighly recommend LensCrafters of Northrige.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-25T16:37:39.222Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allan Jefferson Mendez"},"datePublished":"2023-01-14T21:19:02.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was great and amazing assisting us with our purchase. Always happy to assist. She went up and beyond and helped us also adjusting and cleaning my wifes other pair of glasses. She is offering also to help as further once we have the new pair. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-16T14:19:58.514Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecille Mamaril"},"datePublished":"2023-01-09T21:45:57.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came here as walk in & lucky they had cancellations & they took me in. Dr Van gave me the informations that I need to know & he's very knowledgeable. The staff were friendly.Kudos to LensCrafters (especially to Jessica who did my measurements!) in Tampa Northridge:)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luigi Villasenor"},"datePublished":"2022-12-28T04:04:45.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Annie was great!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-02T17:45:52.539Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Durrell Randle"},"datePublished":"2022-12-02T19:44:34.107Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"You ever get that feeling that the sales agent just does not want to help you almost like you're bothering them or getting in their way. That's honestly and unfortunately the experience that we had here. I don't remember the ladies name but we walked in the storm and were never greeted by anybody. Not even that hello or anything really. We perused the glasses section for my mother-in-law to get her a new pair. Nobody checked to see if we had any questions or anything. All the other sales agents were busy except for one lady which I know saw us and just didn't say anything and didn't walk up. She just stayed at the sales register. Doing whatever to be honest and even to the point where once we selected the glasses we want, we sat at one of the desks to wait for somebody to come greet us. Nobody walked up for at least 10 or 15 minutes until the one sales Lady eventually felt like. Oh well. I have to and walked up to assist us but she had a very combative nature and really took us out of the process and made us not feel welcome to the point that even though we were honestly ready to buy, she did not deserve the sale so we decided to not make the purchase and we brought this to the manager/supervisor. I believe his name was Chris and he apologized and said he was willing to take over the sale but at that point the experience was so tainted we just did not want to buy so we left because we're not going to beg somebody to take our sale. That's just not how that works. At this point I don't know if we would go to another LensCrafters just in general or buy from somewhere else. As of right now, I could not suggest coming to this location just because of that experience alone","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gurwin Sandhu"},"datePublished":"2022-11-18T20:09:07.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-23T15:46:58.65Z","text":"Hi! Thank you so much for your review. We are excited to hear Bethany was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abigail Curioso"},"datePublished":"2022-11-09T00:04:25.362Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T16:33:49.24Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shaheer ghaznavi"},"datePublished":"2022-10-29T19:01:33.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You're lucky if you get helped by Bethany! Super nice and helpful. 5/5 experience","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T15:53:01.22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Binu Mickel"},"datePublished":"2022-10-24T03:52:02.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to fix my frame and they did it very fast and I asked Annie about buying another pair. I was 50/50 whether to buy another or use the one I have. But Annie showed me there is 60% off on some brands. She explained me everything how much is beneficial with my insurance and without insurance using the 60% off. She was very very helpful in all presenting all details and finally I ordered my second one. Annie did a great job and an asset to the business.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T14:50:24.465Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M"},"datePublished":"2022-10-19T19:10:27.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-24T17:52:55.146Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"catherine gressak"},"datePublished":"2022-10-17T22:17:59.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great job Annie, Northridge, Ca. Very professional and took the time to help me find the best frames that would compliment me, size, color and color. A real asset to the company and would highly recommend her to any customer","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T13:18:14.803Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giancarlo Battigelli"},"datePublished":"2022-10-09T23:27:46.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I'm very glad I chose to get my eyes looked at on the 23rd of September. That day changed my life forever, as far as visual clarity and appearance. But one thing is for sure, Bethany made my day! Her customer service was amazing, it had me saying maximum savings on multiple occasions shortly after I left. Dr. Chris was very helpful throughout the exam, he answered all of my questions. Overall I highly recommend this office and the maximum savings. Did I forget to say Maximum Savings, well... Maximum Savings!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T15:33:38.386Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Rodas"},"datePublished":"2022-10-09T17:31:54.455Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good place to come for glasses or contacts\n\nThey just dont clean them up very well when, coming in for their free cleaning They offer","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zlata Kushnir"},"datePublished":"2022-10-08T19:21:32.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! Thank you so much to the entire staff. Very attentive and kind.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T18:53:29.46Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giancarlo Mijango"},"datePublished":"2022-10-04T20:11:49.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Chris for the Armani frames! The pending transaction dropped as you said. Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-04T20:37:06.15Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Maestrey"},"datePublished":"2022-09-21T20:49:55.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location and the doctors and employees provide an environment where you feel at home. No pressure to sell and very educational","comment":{"@type":"Comment","name":"","datePublished":"2022-09-22T19:13:22.458Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Wheeler"},"datePublished":"2022-09-16T21:56:49.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany and Dr Sukiassians are both Amazing! So friendly and informative. Plus the remodeling is Fantastic. Highly Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:32:33.865Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esmeralda Gonzalez"},"datePublished":"2022-09-13T20:30:19.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beth was amazing and patient with us! I loved the way she worked with my parents! She deserves a raise!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-14T20:46:54.64Z","text":"Hi! Thank you so much for your review. We are excited to hear Beth was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jhony Castaneda"},"datePublished":"2022-09-12T15:22:02.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ohona was great, good customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T16:34:15.21Z","text":"Hi! Thank you so much for your review. We are excited to hear Ohona was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Gil"},"datePublished":"2022-09-12T00:14:36.228Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T19:42:43.946Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa’s Cash Envies & Tarot"},"datePublished":"2022-09-04T22:37:00.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"ASK FOR. ANNIE.......\nThis is a bit late... but I wanted to be sure there were no issues with my new glasses. I had my exam elsewhere. I went in June. I chose LensCrafters based on the positive reviews. They were right on and did not disappoint.\nAsk for Annie. She exceeds customer service from the time you walk in til the time you leave. I felt it was more of a one on one personal shopping assistant experience. She took me through all of the panels of the selections and assisted me of what her honest opinion of how a pair looked on me. We ended up with about 6 or 7 pairs on the tray. We sat down and narrowed it down to 3 pairs. Through this part of my experience, Annie again, was honest and I got it down to 1 pair but ended up leaving with 2 on order. I felt comfortable and at ease through my entire shopping experience. Annie talks with you as if you are a personal friend. She has the best stories to tell! I never felt pressured into ordering anything that I didn't come in for or want. Two months later and never an issue with either pair of glasses.\nIf you're in the market for new glasses, consider LensCrafters and ask for Annie.\nI visited the Northridge location in June 2022 near the Denny's on Tampa.\nThanks Annie.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T19:12:24.533Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaleeka Gordon"},"datePublished":"2022-08-30T01:46:02.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So nice and very helpful I very much appreciate you Jessica","comment":{"@type":"Comment","name":"","datePublished":"2022-08-30T13:45:53.036Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"abdullateef almajed"},"datePublished":"2022-08-30T01:05:40.058Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. They are very helpful especially Jessica.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-30T13:51:42.347Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maricela Luna"},"datePublished":"2022-08-25T22:23:11.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very courteous clean place. I liked that they wipe everything down in front of you so that you feel assured that everything is safe.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T14:36:28.943Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Osvaldo Garcia"},"datePublished":"2022-08-25T19:31:11.573Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sergio was very helpful and knowledgeable. Answered all my questions and was extremely professional. Will go back to Lens Crafters cause of Sergios customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T16:56:42.158Z","text":"Hi! Thank you so much for your review. We are excited to hear Sergio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D Benson"},"datePublished":"2022-08-24T19:55:50.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Jessica in the Northridge LensCrafters for adjusting my glasses, they feel MUCH better!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Orellana"},"datePublished":"2022-08-23T17:42:07.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beth was great! Makes you feel extremely welcome and was so kind!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T20:57:25.476Z","text":"Hi! Thank you so much for your review. We are excited to hear Beth was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Melendez"},"datePublished":"2022-08-21T21:11:33.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was so incredibly helpful and knowledgeable about how to properly choose the perfect lenses. She was patient and answered all the questions my mother had. Definitely recommend asking for her to help you!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T19:17:12.926Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Johnson"},"datePublished":"2022-08-18T03:20:15.822Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible customer service with absolutely no recognition or apology when I told the person he was not being helpful at all. His excuse was that he was going on his lunch break, and of course everyone needs a lunch break, but that is not an excuse for terrible customer service. I would not recommend this location at all - very immature and unprofessional staff!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"michael monzon"},"datePublished":"2022-08-16T00:15:14.467Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-16T14:17:58.129Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lingnan Hu"},"datePublished":"2022-08-14T23:26:13.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service and glasses! Annie has expertise, patience, and was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T16:32:58.054Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"imanoob"},"datePublished":"2022-08-13T22:25:33.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ROMY MELGAR"},"datePublished":"2022-08-12T21:35:56.693Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I ordered new Glasses it’s terrible Your waiting two weeks before you received 😡🥵🤬","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T13:16:01.866Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabiola Diego"},"datePublished":"2022-08-10T16:21:00.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T16:51:35.804Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evangeline Melgar"},"datePublished":"2022-08-03T00:22:17.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is awesome. She helps us choose the best fit eyeglasses for us. And as she’s processing our orders, she gaves us information and tips on how to properly handle our eyeglasses. It’s our first experience to have somebody sharing and educating us. She deserves recognition 👏We thank you Annie!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T14:03:31.502Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Diaz"},"datePublished":"2022-08-01T15:32:58.67Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"WORST CUSTOMER SERVICE!!!. Before going to this location, I visited the LensCrafters store inside Northridge Mall and the service has horrible. I decided to try another location to give them another try but the service wasn't any better. The customer service reps have a lot of attitude and the treatment is very poor. I have a high prescription so they always want to sell me High Index lenses. However, other places have use Polycarbonate lenses on the past because its possible. The customer rep that was helping me seem to didn't even know what she was saying because she was adding both of my eyes prescription values and telling me that because of that my lenses were going to be super thick. I ask her to use Polycarbonate, she said that she wouldn't recommended it and followed up by saying that I would be better off going to other places like Costco because LensCrafters is a high end retailer. Implying that I am not able to afford it. She repeated this same statement at least 3 times. DON'T GO HERE!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T15:45:34.877Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GEORGE AZ"},"datePublished":"2022-07-30T00:19:28.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They have the best service and last technology of its kind... Nice people and very knowledgeable.\nI like this store.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:01:24.067Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emily"},"datePublished":"2022-07-29T19:36:13.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff and nice facility. Thank you, Beth, for being so helpful and kind and finding me my new look 😆!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T15:49:59.032Z","text":"Hi! Thank you so much for your review. We are excited to hear Beth was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hong"},"datePublished":"2022-07-28T22:19:15.722Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Booked an appointment and stuff happened so they said 45 to 1 hour wait. I couldn't do it but atleast try to accommodate. Wasted lunch break.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T15:40:46.697Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Hernandez"},"datePublished":"2022-07-17T01:08:14.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome place, Annie was great at explaining everything. Definitely will be back","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T17:58:03.371Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika M"},"datePublished":"2022-07-10T21:54:55.088Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at this location has been very positive. The staff is very friendly, very helpful and very patient. I would definitely recommend this location to friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T15:59:43.579Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nefarious X"},"datePublished":"2022-07-05T00:02:59.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greg provided excellent service. He was patient and was the kind of person who makes come back and give your business to this location","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T14:00:26.923Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ingrid Marie"},"datePublished":"2022-07-05T00:02:50.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greg at LensCrafters was wonderful! He was kind and adjusted my sunglasses, was attentive and friendly! I highly recommend this location for its customer service, wide variety of lenses, and quick service.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T13:55:03.738Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Huffman"},"datePublished":"2022-06-30T22:10:45.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They fixed my beloved glasses for free! They were wonderful! Great customer service and beautiful location! Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-01T16:04:36.563Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Bautista"},"datePublished":"2022-06-25T03:13:21.314Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was awesome! She was so helpful, kind, and patient!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T18:52:43.828Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MIGUEL LOPEZ"},"datePublished":"2022-06-21T22:25:57.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yazmin Realpe"},"datePublished":"2022-06-15T00:36:48.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is friendly and knowledgeable. Annie provides great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T18:55:52.066Z","text":"Hi! Thank you so much for your review. We are excited to hear that Annie and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Selan"},"datePublished":"2022-06-08T15:40:11.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were exceptionally knowledgeable and attentive and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"F Jizzy"},"datePublished":"2022-06-06T18:33:41.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica helped me with some sunglass adjustments. She was very quick, helpful and professional. I was in and out quickly. Thanks for the great service!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T19:16:39.323Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darnder"},"datePublished":"2022-06-03T20:23:30.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone here was so helpful and attentive. I had a great experience with Annie! She really helped us get exactly what we were looking for and was full of energy.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T20:48:41.53Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Harper"},"datePublished":"2022-06-03T01:51:50.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T14:37:52.298Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TJ Garcia"},"datePublished":"2022-06-02T21:33:23.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and nice! I had a great experience with great service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T19:06:24.471Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ali F"},"datePublished":"2022-05-31T22:29:49.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After being a Sherman Oaks store customer for many years, I went to a different branch in Topanga mall which is closer to my new home and was very disappointed with the way the staff treated me. I got a feeling that they don't really care about their customers so wanted to say goodbye to LensCrafters, but decided to give a last chance to another relatively close branch in Northridge, and I am glad that I did.\nAnnie patiently explained differences between lenses and checked the insurance coverage for each one and answered all my questions before getting my new prescription sunglasses order submitted!\nGreat experience at my new LensCrafters store in Northridge!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T13:58:42.962Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marco Elias Jr"},"datePublished":"2022-05-28T21:44:41.013Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs. Annie, is fabulous and very helpful. She’s attention to detail and resourceful in our just recent visit with my family needs. Kudos to you and your team!!! We will be back. Thank you for the awesome experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Moreno"},"datePublished":"2022-05-18T02:44:45.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time at a Lens Crafters and I'm impressed. Annie was extremely friendly and helpful which made my eye exam not feel as though I was at a doctor's office. Everyone at the front desk is also friendly and they even help you decide on which glasses to choose in case you're not sure.\n\nDuring the buying process, even though they do suggest adding insurance, extras, etc, I did not feel pressured.\n\nI've been to 4 different optometrys and I have to say this location is by far the best.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-18T14:09:48.7Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Molina"},"datePublished":"2022-05-17T20:32:33.287Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very professional, friendly and helpful. She showed concern regarding my vision questions and made helpful suggestions. She’s awesome","comment":{"@type":"Comment","name":"","datePublished":"2022-05-18T13:02:09.607Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Pacheco"},"datePublished":"2022-05-16T13:55:30.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T17:12:09.497Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Elnaggar"},"datePublished":"2022-05-14T03:00:48.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing costumer service! Annie was very helpful and knowledgeable!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T18:07:53.787Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Contreras"},"datePublished":"2022-05-13T20:56:03.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-18T20:37:06.036Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Ringpis"},"datePublished":"2022-05-12T20:23:16.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T18:55:12.889Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Santy Lim"},"datePublished":"2022-05-12T19:24:47.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you go here, look for Annie. She’s very accommodating and knows what’s she’s doing. No pressure on her and will tell you honestly if the frame looks good on you or not.. And will give you different options to choose from .. Got my 2 pairs of designer frames with her and so happy 😁","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T20:46:44.741Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Traci Dillard"},"datePublished":"2022-05-12T00:38:50.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is amazing...she was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T18:13:12.356Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maira Joan Sanchez"},"datePublished":"2022-05-04T21:46:43.988Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lady who helped me pick up my glasses was amazing!! Took the time to explain everything I needed to know and also was so patience in helping me pick up some frames!!! Her name is Anne and she is very professional and great at what she does !!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T13:44:23.721Z","text":"Hi! Thank you so much for your review. We are excited to hear Anne was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elyssa Grinfeld"},"datePublished":"2022-05-01T23:46:13.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience today at LensCrafters! All the staff were very friendly and welcoming. One of the associates, Annie, was extremely helpful in helping me pick out glasses. I am very appreciative given that I am very indecisive when it comes to picking out glasses. She was very knowledgeable on what frames would best fit my face and my prescription. Couldn’t be any happier with their service today!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T14:56:15.232Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blair Wonderly"},"datePublished":"2022-05-01T22:23:45.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very professional and it was free!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T16:35:46.66Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Schaffner"},"datePublished":"2022-05-01T21:25:23.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you, Jessica, for making adjustments to my piano glasses and regular glasses. They both fit well!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T17:04:15.849Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana Sheri"},"datePublished":"2022-04-25T22:48:06.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wish I could give 100 stars. The staff was so friendly, dog friendly, and fixed what we thought were broken glasses. A very happy family to say the least.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T15:07:04.589Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C D"},"datePublished":"2022-04-20T20:23:15.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was the best! I was having a hard time finding the right glasses that looked good on me and she came and told me which ones would fit my face and of course which type would be right for my lense prescription and she was honest about which ones didn’t look good on me which I very much appreciated. I actually ended up getting the first ones she showed me. She also explained each options for my lenses and showed me the prices for each. She was the sweetest ❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T19:54:11.389Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aleah Kraft"},"datePublished":"2022-04-20T18:13:20.2Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Ive gone to this Lens Crafters for a few years now. Everyone is nice. Doctor is great.\nHowever,\nThey recently went through a remodel, so this was my first time back since then.\nI went there thinking I’d get my new glasses same day like I normally do there. But now they are telling me 2-3weeks for my glasses to come in? Told me the lab only does repairs now.\nIf I would have know they changed this big feature, I would have made an appointment at a new place. It would be great if they’d inform the public with this substantial inconvenient change.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T16:44:25.152Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"soldat452002"},"datePublished":"2022-04-19T00:25:14.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent service","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T14:22:18.099Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Martinez"},"datePublished":"2022-04-18T21:52:25.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the best eye exams ever!\nJessica was amazing and really explained what was happening. Will come back!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T16:34:18.772Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ev"},"datePublished":"2022-04-18T04:34:07.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T13:42:25.291Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monte McCubbin"},"datePublished":"2022-04-16T21:24:36.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T19:49:13.378Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Rivera"},"datePublished":"2022-04-16T20:35:12.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very attentive and patient","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:40:10.944Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adamary Cantillano"},"datePublished":"2022-04-16T20:13:55.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a great experience at this place! They were all very kind, especially Ohona, Jahmal, and Dr. Chris. I’m definitely coming back and I already trust them despite this being my first time here, great place, great service, thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Alcoser"},"datePublished":"2022-04-16T20:07:23.709Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:40:18.78Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Rosado"},"datePublished":"2022-04-16T19:42:17.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very helpful with adjusting my glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"david werkmann"},"datePublished":"2022-04-15T22:31:37.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was great. She helped my find the glasses I wanted and needed. Super knowledgeable and super nice. Overall great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T20:56:05.634Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jira Rimparsurat"},"datePublished":"2022-04-15T01:48:42.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T14:28:32.668Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Shaw"},"datePublished":"2022-04-15T00:53:39.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had such a great experience at this LensCrafters-- I've been to other locations and this is by far the best. All the staff are courteous, and I especially appreciated how much time and effort Annie put into helping me find the perfect pair of glasses. She helped me pick out several pairs in store and assisted me every step of the way. I'm definitely coming back to this location from now on.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T14:57:59.289Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Prestia"},"datePublished":"2022-04-14T01:19:40.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was awesome! The whole team was very professional and helpful. I will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T19:34:43.065Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Rivera"},"datePublished":"2022-04-13T19:52:01.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Perfect Service from Jessica.\nI’ll will recommend my friends to come in and visit this amazing place.\nThank you Jessica.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mizzy Nowlin"},"datePublished":"2022-04-12T20:01:24.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was great! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:15:44.864Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Storm Moore"},"datePublished":"2022-04-12T01:06:49.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was outstanding! Very nice and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T17:35:46.451Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rozerik Ross | Mimemo Coaching"},"datePublished":"2022-04-11T20:19:09.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oscar, excellent repair. PK great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T20:56:35.556Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vangie Lopez"},"datePublished":"2022-04-10T01:12:31.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is our first visit to Lens Crafters, Northridge Ca. The entire staff was very helpful, especially Dr. Van and Annie. They took their time explaining everything in detail. From the eye exam to choosing frames and lens, they assisted us with the utmost professionalism. Annie is awesome and she displayed excellent customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T18:03:41.482Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sally Perez"},"datePublished":"2022-04-03T23:57:58.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in on Sunday evening, staff was amazing and Jessica the manager was great and help my husband and I find what we needed!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T15:10:42.256Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Rangel"},"datePublished":"2022-04-03T21:27:33.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ohona is so awesome. I would definately work woth her again","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T16:41:06.818Z","text":"Hi! Thank you so much for your review. We are excited to hear Ohana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Kuinlan"},"datePublished":"2022-04-03T03:05:59.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We started off on the wrong foot my fault. She didn't care she calmed me down .I wined up buying two pairs of ray bans from annie very comfortable with her. She's a keeper!!!👍👍","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T19:12:53.458Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Youn"},"datePublished":"2022-04-02T21:21:34.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was wonderful. So knowledgeable, helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andres Sandoval"},"datePublished":"2022-04-02T20:02:42.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ariana and Stacy helped me","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Perez"},"datePublished":"2022-04-01T02:34:29.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stari Ari"},"datePublished":"2022-04-01T00:27:06.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eli was fantastic, he helped me out tremendously. This is the most accommodating Lens Crafters I have been to. I will be back for all of my future eye needs. I recommend this Lens Crafters & more specifically Eli!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Herson SpamEmail"},"datePublished":"2022-03-31T23:30:42.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamal really helped me out with choosing my glasses. He walked me through the steps. He even told me about the warranty to be able to get a fresh pair of glasses. My client sat on them, and I remembered I had these. THANK YOU JAMAL!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Butterfly Project"},"datePublished":"2022-03-31T22:43:36.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jahmal was amazing! So friendly and patient and skilled. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ELLIOTT PARIVAR"},"datePublished":"2022-03-31T21:26:29.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service and personal attention at this Lens Crafters branch in Northridge.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chezaray Eisom"},"datePublished":"2022-03-27T22:37:37.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was awesome and the whole staff made this easy and quick","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T16:12:33.192Z","text":"Hi! Thank you so much for your review. We are excited to hear that Jessica and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rich Mo"},"datePublished":"2022-03-27T22:18:17.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service,. Jessica was friendly and very attentive to our needs. Frame adjusted and fitted perfectly to my face. See Jessica awesome service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T16:20:09.441Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larissa Pelayo"},"datePublished":"2022-03-27T00:18:34.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica helped me out today and she was absolutely wonderful. She was quick to help me, asked me how I’m doing, and did a wonderful job overall. LensCrafters always has the best service.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T16:36:32.961Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Caballes"},"datePublished":"2022-03-27T00:14:35.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie provided excellent customer service in helping me find new frames.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadine Shindel"},"datePublished":"2022-03-27T00:04:09.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eli is a sunglass selling rockstar!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PeopleOrder OurPatties"},"datePublished":"2022-03-26T21:57:10.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlyn Diamond-Gray"},"datePublished":"2022-03-26T20:44:41.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica very helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JJ Welsh"},"datePublished":"2022-03-26T18:58:43.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience coming in last weekend to pick out my new computer glasses and readers! Only wanted Tiffany frames and Annie was so helpful and patient in assisting me select the best pairs, thank you! I got 2 text messages stating my glasses are ready for pick up so I'm excited about going today to get them!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Ledesma"},"datePublished":"2022-03-26T02:10:23.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I cannot recommend this specific LenCrafters enough. I had called ahead and spoke to PK who was super nice and had everything prepared for me when I walked in. She was unbelievably helpful which was a breathe of fresh air after trying to deal with 3 other optometry centers. I was in and out incredibly fast. If you need anything with a prescription or contacts, this is the place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shikilla Chapis"},"datePublished":"2022-03-26T00:15:41.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend coming here. They not only have cute glasses but the service is amazing. A huge thanks to Annie for the help you are truly amazing.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T14:00:22.542Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Friedlander"},"datePublished":"2022-03-25T17:41:49.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:34:14.314Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Keith"},"datePublished":"2022-03-24T01:39:21.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is the best! Very professional, friendly, and efficient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Leaf"},"datePublished":"2022-03-24T01:15:37.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Another year and new glasses needed. I came in to See Annie and she was SUPER helpful. If you want an honest opinion on how glasses look on you, she's your gal. Thank you Annie!\n\nToday was a GREAT visit! Dr. Chris Sukiassians fitted me for contacts and Annie helped me select new frames. She was personable, helpful and a pleasure to work with. She has great patience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miguel Gutierrez"},"datePublished":"2022-03-23T21:56:59.976Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica rocks! She was very helpful!!!!:))","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Steinmetz"},"datePublished":"2022-03-23T19:36:51.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Escobedo"},"datePublished":"2022-03-22T23:30:16.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was amazing . Go to her.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lilit Nazaryan"},"datePublished":"2022-03-22T21:14:28.9Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a quick visit at Lense crafter on Nordhof and a guy named Eli helped me. I needed a quick adjustment on my glasses and he was so sweet and nice! He helped me right away and was very helpful. I had a great experience with Eli!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Saget"},"datePublished":"2022-03-22T19:50:12.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was very helpful and fun. She helped my mom through the whole process.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Fuentes"},"datePublished":"2022-03-22T19:12:55.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Mora"},"datePublished":"2022-03-22T01:13:00.407Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service.I highly recommend👍🏼","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T15:25:09.722Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa Dourian"},"datePublished":"2022-03-19T23:55:46.118Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I had a very good experience overall. Annie assisted me before and after my exam. She’s amazing! Super nice and wonderful customer service. Had my exam with Dr. Chris who also is amazing, very knowledgeable & explained everything to me Al along the exam. The reason for 4 stars instead of 5 is the amount of time I had to wait.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T14:22:26.241Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhea de Guzman"},"datePublished":"2022-03-19T21:38:35.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much, Annie! Thank you for explaining all options thoroughly and patiently. Also, thank you for being friendly and for being very professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:22:15.595Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Acevedo"},"datePublished":"2022-03-19T19:08:09.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was wonderful. She was very patient with me and answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tessa Corbett"},"datePublished":"2022-03-18T22:20:23.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in with the hopes that my favorite pair of glasses could be fixed. I was feeling doubtful until Eli ensured that he could fix them. Sure enough, my glasses were good as new within minutes! Eli was such an incredible help and very friendly. Best Lens Crafters experience I’ve had yet.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T14:35:44.345Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yanira r"},"datePublished":"2022-03-18T20:47:20.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Reyes"},"datePublished":"2022-03-18T02:26:15.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is such a nice person and really helped alot.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chino Santos"},"datePublished":"2022-03-18T01:36:34.741Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had A wonderful time with Jessica Shakibkhou !!!♥️👍🏽♥️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Magaña-Olague"},"datePublished":"2022-03-18T01:04:09.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was the best!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ARDNI PELPOLA"},"datePublished":"2022-03-18T00:03:22.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was extremely helpful. She knew what she was doing. Also I did not have to wait a long time unlike 2 years ago.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Camarena"},"datePublished":"2022-03-17T21:23:48.948Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Jessica for her good customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rony Lopez"},"datePublished":"2022-03-17T20:45:43.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a wonderful experience ☺️\nThank you Annie you are awesome.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yoshiko Williams"},"datePublished":"2022-03-17T20:30:35.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was awesome! Patient, polite and professional!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phatboy Just4dastreets"},"datePublished":"2022-03-17T00:49:28.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Bumgardner"},"datePublished":"2022-03-15T23:17:58.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greg was a great help, i sat on my glasses and they helped put them back together for me! highly recommended","comment":{"@type":"Comment","name":"","datePublished":"2022-03-16T15:28:35.909Z","text":"Hi! Thank you so much for your review. We are excited to hear Greg was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raizy Goffman"},"datePublished":"2022-03-14T20:18:50.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie , my technician, was wonderful! Knowledgeable and full of advice.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T17:51:05.342Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edwin A"},"datePublished":"2022-03-14T19:35:20.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is the BEST!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T18:31:10.292Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vilma Lara"},"datePublished":"2022-03-13T23:20:15.017Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T17:55:53.716Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Awdishu"},"datePublished":"2022-03-09T03:29:26.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was wonderful. I couldn’t be happier with the pleasant, quick service. Highly recommend !","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T15:02:30.368Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Ganzel"},"datePublished":"2022-03-08T20:24:10.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica at Lenscrafters was so unbelievably helpful and kind! We had several eyeglass orders (my husband and I) and she was very knowledgeable and courteous. We also cane back for an adjustment and an issue with my husband's glasses and she promptly addressed the problem. Will definitely go back to see her and be treated to excellent customer service! Will also recommend to anyone who needs to know where to go for awesome service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T20:02:49.77Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen Viramontes"},"datePublished":"2022-03-08T19:28:50.5Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T21:29:07.534Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sandi gonzalez"},"datePublished":"2022-03-08T17:57:15.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awsome experience thanks to Jessica.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T19:57:37.251Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elena Galorio"},"datePublished":"2022-03-08T03:12:04.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T14:39:06.128Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"vanessa magdaleno"},"datePublished":"2022-03-08T01:28:03.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank Jessica. For all the help.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T15:38:46.277Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Cabobos"},"datePublished":"2022-03-07T21:41:24.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica is the best and she helps us a lot od choices and the options we needed for the glasses thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T21:56:11.947Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elia Ramirez"},"datePublished":"2022-03-07T00:15:47.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica had all the right answers for us, was super helpful and very professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-07T17:54:19.838Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"NANCY COHEN"},"datePublished":"2022-03-06T22:40:31.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Jessica for all your help!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-07T19:45:22.187Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priyank Rao"},"datePublished":"2022-03-06T20:58:53.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was really helpful in the whole process..I would recommend getting your glasses here.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T21:22:13.989Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kathlene semien"},"datePublished":"2022-03-06T00:26:53.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica shakibkhou","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Dethloff"},"datePublished":"2022-03-05T19:37:31.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T21:54:03.83Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MARIANA MORENO"},"datePublished":"2022-03-05T18:07:51.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica shakibkhou :)) was very friendly and patient with me. She is knowledgeable of what she does. She answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T19:20:35.902Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Mariano"},"datePublished":"2022-03-04T01:22:33.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T17:05:44.097Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blanca Cruz"},"datePublished":"2022-03-04T00:23:05.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T18:09:16.098Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Reyes Beltrán"},"datePublished":"2022-02-28T19:15:03.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ariana Gracias por su ayuda muy amable","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabel Aguilar"},"datePublished":"2022-02-26T19:35:18.109Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in with very smashed frames, lenses popped out, a total mess. I was assisted by Eli, who was incredibly helpful and exceeded my expectations, I didn’t think they were even fixable. Eli was very professional and friendly and had my glasses fixed in minutes.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Ibanez"},"datePublished":"2022-02-25T17:53:50.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"PK and the staff were AMAZING! Very sweet and informative. They were so kind as to help with a quick glasses adjustment and I'm so grateful for the help. Definitely will be visiting again!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T21:21:05.641Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Jick"},"datePublished":"2022-02-12T20:47:27.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was just wonderful, she was extremely nice and very helpful. I highly recommend you search her out to wait on you. Annie made my experience with LensCrafters awesome. On a scale of 1-10 I would give her a 10+.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Medellin"},"datePublished":"2022-02-01T23:55:16.259Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-02T21:28:25.204Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dora Avila"},"datePublished":"2022-01-28T14:39:03.453Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I normally do not write reviews. First, I want to say that I like the two pairs of glasses I purchased. HOWEVER, I must say, the service is extremely POOR. Sure, when I was paying for everything, I was treated amazingly. But I had to go back 3 times to get my glasses because of one issue or another. No curtesy calls to avoid you going into the store when you are told your items and ready WHEN IN FACT THEY WERE NOT. I went to the store out of convenience (to avoid going into a mall). Will not be back again. Very poor service. DO NOT RECOMMEND.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T19:20:57.585Z","text":"Hello Dora,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Sinclair"},"datePublished":"2022-01-27T19:06:43.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Customer rep was knowledgeable and was able to help me with my decision.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T14:12:30.475Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Synthia Love"},"datePublished":"2022-01-24T01:37:37.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T15:16:10.655Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie T"},"datePublished":"2021-12-31T23:55:22.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is great and service oriented.\nDr. Van is very professional and takes time to explain and answer any questions/concerns.\nAnnie is very service oriented. She took time in helping me decide which glasses and lenses to buy.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabiola Suastegui"},"datePublished":"2021-12-29T04:05:01.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-29T14:08:14.908Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mathilda ____"},"datePublished":"2021-12-15T03:24:10.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They’ve been really helpful and fixed my glasses for free so thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T14:56:06.328Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Longoria"},"datePublished":"2021-11-23T18:14:27.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Wass"},"datePublished":"2021-11-23T06:06:13.666Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Petra Lipp"},"datePublished":"2021-11-18T22:28:31.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"PK Engelbrecht helped me today. I’m very happy and impressed. She is very knowledgeable and gives great customer service. She made my day","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T21:17:48.393Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Alba"},"datePublished":"2021-11-11T09:57:10.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service by all staff members. Jamal was wonderful in assisting me in deciding on a new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T20:10:10.394Z","text":"Hi! Thank you so much for your review. We are excited to hear Jamal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valeria Della Pace"},"datePublished":"2021-11-06T21:14:39.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always go to lens crafters for my glasses, they’re so quick and efficient. I recommend them to anyone who asks.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Ritter"},"datePublished":"2021-10-21T02:06:54.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:29:22.984Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SIN style-is-needed"},"datePublished":"2021-10-10T22:57:25.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience that I recently had at LensCrafters Northridge Fashion Centre was very agreeable! I was assisted by three different employees, Greeted and lead through the experience was by a young lady by the name of Mariah, very professional and service oriented. Mariah then introduced me to the optician \"Alexis\" who took time and effort to assist me in choosing the correct frames and options for the glasses that I needed. The doctor that performed the vision exams was a very personable woman that made me feel very comfortable and that she really cares about her job. Overall, a great experience that I can share with others and highly recommend for your vision needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T20:06:22.451Z","text":"Thank you so much for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jimmy Pearlman"},"datePublished":"2021-10-04T14:58:16.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All the staff have a great friendly, knowledgeable manner about them. HOWEVER, I don't understand from a marketing standpoint why none of your stores have a \"tester\" open for the anti-fog product you sell. I'm sure you'd be selling more product if you had for display and use benefits ?","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T20:19:44.084Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JOAN E. VERGARA"},"datePublished":"2021-10-02T18:34:04.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am avid client from early 1990's in burbank. This visit i got 2 glasses frames adjusted by Beth here in northridge on nordhoff n tampa with highly yes commendations to her supervisor, Greg. Ty gr8 job. Once again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cintia Zacarias"},"datePublished":"2021-09-22T22:37:55.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie at LensCrafters in Northridge was great! She helped me find the perfect frames for my face, and even helped me out with the insurance I didn’t know I had. Thank you Annie! 🤓","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T18:25:47.751Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Bowlin"},"datePublished":"2021-09-20T18:01:38.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a fantastic experience at this location. Needed glasses for my 8 year old and the staff was super friendly and helpful. The process was easy and Greg found all the best products and promotions for us. Will definitely return to this location!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T19:13:46.414Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lillian Placencia"},"datePublished":"2021-09-19T01:48:58.783Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Chris is an excellent doctor. Explained every detail of the exam. The employees are also amazing with the service they are providing to the customers. In all, I loved the service that was provided to me.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T16:52:32.01Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe F Bolanos"},"datePublished":"2021-09-16T22:09:40.206Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store was in a one star category due to bad service, however when Greg was looped in, from 1 star to 5 stars.\n\nGreat customized service, the best demeanor by all the staff and Greg repairer the stripped screws, changed them and the glasses look as good as new.\n\nI ended up purchasing 2 frames plus lenses and changing the lenses on the glasses that were ruined… not anymore.\n\nGreat follow up, and also coordination to have them delivered at another LensCrafters free of charge so they would be nearer to my place of residence.\n\nIf you go to this place, ask for Greg; he is the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-17T15:22:24.814Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Vidal"},"datePublished":"2021-09-11T03:32:14.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get glasses everyone is so friendly and they just all gel together. Great customer service and knowledgeable team. Good selection of eyeglasses and also sunglasses. AAA roadside service members get discounts at LensCrafters 30% off Plano sunglasses and 30% off all their cleaning products eyeglass cleaner, pre moisten wipes, extra large microfiber cloths & different eyeglass cases. They also take most eyeglass insurance. If you like to have a great pair of glasses either business, sporty, classic, hip or fun. I definitely recommend LensCrafters. Three thumbs up!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheyenne Morales Rivera"},"datePublished":"2021-09-03T21:33:27.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"1st time there:\nDr. Chris & Annie ! :) The whole team was great and helpful\n2nd time there:\nThe young lady that helped me was genuine and sweet! She helped choose my glasses and I am excited for the day I have to go pick them up :)","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T16:51:02.602Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaime Alonzo"},"datePublished":"2021-07-21T04:11:08.823Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I did not use LensCrafters eye exam services. I brought my own prescription. However, the service was excellent. The person who attended us was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-21T20:36:34.559Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Pascual"},"datePublished":"2021-07-02T00:39:27.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamal and Dr. Van were amazing! Very friendly, helpful, thorough, and provided world-class customer service. Excellent selection too!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Noemi Mejia"},"datePublished":"2021-06-30T01:36:06.793Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Friendly and very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T13:55:28.855Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Muccitelli"},"datePublished":"2021-05-17T18:56:03.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this location. Annie was so helpful and help me get a couple of great looking glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-18T14:24:26.261Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L R"},"datePublished":"2021-05-17T04:52:09.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anna at the Tampa location (not the one in the mall) was extremely helpful helping me with my very first pair of glasses. She really took the time both before my purchase and when we’re ready ...she adjusted fitting for me and gave me a small training on how to use my glasses and care for them.\nShe really gave me the best customer service! Thank you!! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T13:51:38.334Z","text":"Hi! Thank you so much for your review. We are excited to hear Anna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Puentes"},"datePublished":"2021-05-12T20:27:39.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-13T15:11:32.381Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jelly"},"datePublished":"2021-04-22T02:18:51.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"AMAZING","comment":{"@type":"Comment","name":"","datePublished":"2021-04-22T18:41:22.785Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Prosperity Pictures"},"datePublished":"2021-04-02T18:13:38.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-06T14:47:12.645Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Geffen"},"datePublished":"2021-03-25T22:20:07.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie was a true professional in helping me decide on the best frames, lenses and additional services. I clearly felt that she cared that I made the best decisions and made great suggestions and provided specific\nreasons why one choice would make my purchase more enjoyable.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T19:10:13.605Z","text":"Hi! Thank you so much for your review. We are excited to hear Annie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kambiz N"},"datePublished":"2021-03-24T22:18:29.681Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T20:09:47.546Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie L. Castruita"},"datePublished":"2021-03-21T22:47:40.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience with one of your employees, Jahmal. My daughter couldn’t find any frames she liked and really liked the pair she lost, which we purchased 3 years ago. We told Jahmal we would look elsewhere for frames and we would take the prescription or visit another LensCrafters for maybe a different selection.\nThis is where Jahmal impressed me. He saw my daughter’s disappointment and told us he could look up the frames we bought her in your system! He was able to find the product number and then went to look if these were still available.\nWell, he knew his inventory or where to look because voila, he found a pair which were in the great value section.\nMy daughter put them on, and, yes, those were the ones.\nWhat stood out to me about this experience is Jahmal went the extra mile. I don’t see this very often anymore. He kept our business and I am a loyal customer to this location. He is friendly, calm, patient and seems to care about his job.\nI can’t say enough of Great Job Jahmal!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-23T20:01:22.992Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Halle Hallal"},"datePublished":"2021-03-16T09:09:22.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-16T16:26:00.348Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Wong"},"datePublished":"2021-03-14T22:30:18.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service. Patient and kind staff and excellent doctor.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T14:08:54.1Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Armstrong"},"datePublished":"2021-03-14T18:55:37.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Jahmal for a great experience yesterday. As always the service at the Northridge store is incomparable.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T15:39:16.686Z","text":"Hi! Thank you so much for your review. We are excited to hear Jahmal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Gilbert"},"datePublished":"2021-03-10T16:37:41.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-10T19:08:02.002Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna X"},"datePublished":"2021-03-02T16:24:55.645Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-03T17:21:56.719Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniela Brackett"},"datePublished":"2021-02-28T18:45:00.51Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Extremely unprofessional, need more training on speaking with clients especially over the phone. Never coming to this location..","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T15:49:27.927Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aleah Kraft Artistry"},"datePublished":"2021-02-25T17:51:50.08Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"They used my need for new contacts (I wear glasses normally) to have me paying for another full eye exam even though my last exam was less than a year ago. I was ready to pay for a fitting but then they said I couldn’t get them unless I did a new exam. I’m paying out of pocket.\nIn the time of a pandemic no less.\nHowever the customer service at this branch is really good regardless\nI would just like it if as patients we could have more of a choice.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-26T17:01:01.609Z","text":"Hello Aleah,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Alvarado"},"datePublished":"2021-02-18T01:45:01.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful from the get go. Doctor Araz Housepian was extremely thorough and explained everything in detail and answer all my concerns. Will definitely make this my home for eye care from now on. Thank you Annie, you were very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-18T16:54:13.861Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Hernandez"},"datePublished":"2021-02-16T06:37:17.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-16T14:07:26.023Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Babanian"},"datePublished":"2021-02-15T19:53:53.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional attended. Spent ample time with me with explaining in detail","comment":{"@type":"Comment","name":"","datePublished":"2021-02-16T14:36:27.43Z","text":"Hello Bob, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marty"},"datePublished":"2021-02-10T21:59:54.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-11T17:20:02.915Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Girlie Joan Lundy"},"datePublished":"2021-01-16T02:27:21.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie is so helpful and knowledgeable with what I need. Great customer service 👏","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T18:19:08.073Z","text":"Hi! Thank you so much for your review. We are excited to hear about your experience in LensCrafters. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Basa"},"datePublished":"2020-11-19T02:57:50.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer Service was amazing! Annie was great and very friendly! I recommend this location! My glasses were reading in less than an hour!","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T15:36:09.872Z","text":"Hello Melissa, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Javier Acuna"},"datePublished":"2020-11-17T15:24:13.289Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The customer service has decreased. I ordered lenses more than a month ago and as of today no one has bother to call me. I'm planning on changing this location to a more reliable management team. I can't recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T14:22:33.505Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derek Montes"},"datePublished":"2020-11-12T02:03:23.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tatiana was very knowledgeable answering all my questions","comment":{"@type":"Comment","name":"","datePublished":"2020-11-13T19:47:26.337Z","text":"Hi! Thank you so much for your review. We are excited to hear Tatiana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bevy Chills"},"datePublished":"2020-11-11T07:09:44.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Annie and Dr. Van were wonderful to work with! Thank you for such a positive experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-13T21:44:29.733Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Gruber"},"datePublished":"2020-10-22T15:38:25.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The nice lady who assisted me was very knowledgeable and helpful. She made the entire experience great and easy. It is much appreciated.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-23T16:07:12.146Z","text":"Hello Adam, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"celeste la barba"},"datePublished":"2020-09-15T00:37:24.415Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place was a life saver. I lost my glasses, and I have astigmatism that makes it really difficult to see clearly. I called other places to see if they could squeeze me in today, but unfortunately the earliest I could be seen would have been a week from today. Luckily this location had an opening today. The whole staff were really professional and kind. The optometrist was also very thorough in his exam and explaing everything to me. Catherine (I am pretty sure that is her name) is an angel, she really went above and beyond to make me feel comfortable and what was incredible was that even though I came close to the end of the day, Catherine was able to speak with the tech in the back to get my glasses done the same day! She honestly did not have to do it, but I am so glad she did because I feel totally blind without my glasses. So not only does this location have amazing staff, but a in-house lab to prepare glasses is huge! I would recommend this location in a heart beat ♥","comment":{"@type":"Comment","name":"","datePublished":"2020-09-15T14:40:32.392Z","text":"Hi! Thank you so much for your review. We are excited to hear Catherine was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maloise Arcaya"},"datePublished":"2020-09-08T21:30:02.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at the LensCrafters location on Tampa Avenue was over the top! Starting from the front desk, I was greeted with a warm welcome. Dr. Kenneth Van and Jahmal were amazing! They were very knowledgeable and answered all of my questions. They went above and beyond my expectations which made my appointment a fun and positive experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariola Gurfinkiel"},"datePublished":"2020-09-02T04:02:26.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Your employee who was helping me her name Annie she was very good , very helpful and very pleasant my grade for here is 10.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-02T13:15:09.165Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George T"},"datePublished":"2020-08-23T06:03:35.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses were a bit pricey but nothing too crazy. I'm happy with the value I got!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:08:52.845Z","text":"Hi! Thank you so much for your review. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Schindler"},"datePublished":"2020-08-22T20:12:23.835Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would give them a zero if that was an option. I purchased 4 sets of progressive lenses. 2 sunglasses and 2 regular. 2 out of the 4 the progressive lenses were not in the correct placement and had to be redone. 2 lenses I was told yes in stock to be told later they made a mistake and didn't have them and would have to order. I originally placed my order for these 4 sets of lenses on July 8. Today August 22 I finally received my last set of correct lenses....","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:19:25.991Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cristian valenzuela"},"datePublished":"2020-08-21T22:23:18.301Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jahmal was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:51:16.187Z","text":"Hi! Thank you so much for your review. We are excited to hear Jahmal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecelia Marquez"},"datePublished":"2020-08-09T22:26:30.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very patient & nice to work with.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-11T16:06:20.398Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Walter Wright"},"datePublished":"2020-08-01T04:29:45.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store has very good employees who mesh with each other. Very professional. I like it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul A"},"datePublished":"2020-07-26T00:43:22.369Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The lens came off my glasses and brought it here to get it reattached and adjust the nose pads. They re installed the lens but insisted the nose pads don't need adjustments.\nHORRIBLE customer service, did not even help me to look at the frames, and I was thinking of getting a new set of prescriptions, and I was the only one there.\nI went to the Beverly Blvd branch the next day and not only the nose pads were adjusted, the frame was twisted and they fixed it in 10 minutes.\nI'll give this place ZERO","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Garcia"},"datePublished":"2020-06-12T01:23:44.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adrian Arenas"},"datePublished":"2020-03-04T17:36:22.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carole Riedinger"},"datePublished":"2020-02-26T10:17:09.691Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I liked the variety of tests that were done, but\nI would have liked the doctor to explain what she learned from all of those tests. One eye had more difficulty seeing the peripheral vision test but there was no explanation.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale Donerkiel"},"datePublished":"2020-02-20T22:25:49.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Reduce your lens prices they are way to high. It takes too long from start to finish.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-27T17:51:48.271Z","text":"Hi Dale! Thanks for your review. We appreciate your feedback as it helps us to improve our service. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Zepeda"},"datePublished":"2020-02-13T06:25:48.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The young lady who attended me was very professional and attentive.She made the process run very smoothly.Great service received from her today!She’s awesome.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Maciel"},"datePublished":"2019-05-27T19:24:32.99Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Let’s start with the staff is very nice but my last experience is less then ideal. First I scheduled an appointment for me and my daughter online. We showed up for our appointment and they said they couldn’t examine her because she was only 4. My complaint was then why did you allow us to confirm the appointment? The system asked for her birthday so they already knew she was only 4. Secondly I have been going to this location for years. Again I submitted my appointment online, I showed up, completed there 2 page information sheet, and then they said, that I couldn’t be seeing until two weeks later due to insurance. Ok great, but why didn’t you tell me beforehand. Fast forward... I came back two weeks later, the 2 page document I completed had been misplaced or destroyed, they couldn’t figure out what happened to it so I completed a new one. I told the doctor that I was seeing blurry in one eye. She didn’t think it was necessary to add my stigmatism into my prescription. I leave and I can’t see clear so now I’m worried there is something more severe with my eyes. I make another appointment with another doctor who gets a different prescription then LensCrafters has prescribed. So I call LensCrafters and told them that I need them to re-examine my eyes since I had already paid for the examine for contact and glasses and I paid for new lenses. She they had a new doctor re-examine me and she determined the problem was that they needed to add the stigmatism into the contacts. Unfortunately they didn’t have the contacts I needed to try them out so she had them ordered. Estimated time of arrival was a week. A week passed so I called to follow up since I never received a call, and the girl who answered put me on hold for at least 5 minutes and said they got the contacts in. I was so excited, because I am out of contacts and I can’t see clear. Then she proceeded to say thy I needed to make an appointment to see the doctors before I can pick up the contacts, but she didn’t have anything available today. I am so upset because the service has been so poor. The staff has no regard for my time. After I get my new prescription in writing, I will not be a returning customer.","comment":{"@type":"Comment","name":"","datePublished":"2019-07-05T20:55:38.581Z","text":"Hi Cynthia, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Oliver"},"datePublished":"2019-04-11T12:45:05.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience at Lens Crafters Northridge. About a year ago, I knew that I needed glasses, it was hard to focus on small print and I was starting a new job. I went to “discount” store, received an eye exam, prescription, and glasses. Since this was my first pair of glasses, I was very concerned that the prescription be correct. I tried the glasses and did not have that “wow, this is great, I can see perfectly now” moment. They gave me another exam and that failed as well. I went to two other optometrists and another pair of glasses, still not good. After a year, and 1,600.00 later, I came to Lens Crafters. The reason that I did not come here first was that I wanted to “save money”. As you can see in have spent more, in total, than I would have, and I would have been satisfied a year earlier. Hopefully my mistake will help you save time and money by visiting Lens Crafters first. Dr. Sukiassians was very attentive and provided and thorough exam, listened to my needs and concerns, and gave me the perfect prescription. As I wear my new glasses, distance and computer glasses, I am constantly saying to myself “wow, this is incredible, I have never had HD vision before”. Thank you Dr. Sukiassians, and Lens Crafters!!","comment":{"@type":"Comment","name":"","datePublished":"2019-04-16T15:50:07.37Z","text":"Hi David! Thank you so much for your review. We are excited to hear Dr. Sukiassians was able to help make your experience a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Giron"},"datePublished":"2018-11-20T01:49:11.373Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wanted to charge me more because I have insurance. Go to hell! Insurance isn't free money. I work hard for that.","comment":{"@type":"Comment","name":"","datePublished":"2018-12-31T18:08:17.662Z","text":"Hi Maria, thank you for your review. We value your feedback as it helps us improve our service. Please go to http://bit.ly/2Di26GQ so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samip Paudyal"},"datePublished":"2018-11-18T22:19:06.405Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went there about 1:15 pm .No welcome , nothing .. it’s my first time on that store . I try to ask about some help but not get. One person said she will help me soon. I said okey .\nI choose which I wanna purchase and ask to help they don’t have time to talk.( they were not busy, just doesn’t care) .\nI wait till 2:00 pm and still no help . I left that store with spend 45 minutes for nothing ..\n\nI realized, when you have store but if you train employee with out customer service.\nThey must know there paychecks comes from customer. We have 💯 of choice .","comment":{"@type":"Comment","name":"","datePublished":"2019-01-03T15:57:02.174Z","text":"Hi Samip , thank you for your review. We strive to meet all of our customers' needs and are sorry to hear about your experience. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine R."},"datePublished":"2018-03-03T23:13:50.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with our 6 year old son who was getting glasses for the first time. Bobbi was extremely patient with us and was very helpful answering our questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelica Barraza"},"datePublished":"2017-03-11T21:04:03.005Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Appointment was at 12 and it's 1:03 and still waiting to even be seen. Very sucky service. Last time coming here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T BERNARDO"},"datePublished":"2016-10-30T03:59:46.975Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I went in to get an eye exam and glasses on a Saturday. When the lady at the desk asked for my insurance card she took a half second glance at it and then stated,\"we don't take THIS insurance. You have Medi-Cal\". I'm not sure what she was looking at, but I most definitely DO NOT have Medi-Cal. I am a nurse manager at a very large reputable hospital in LA. When I told her it wasn't Medi-Cal she stared at me and repeated herself and said I would have to call and check. a receptionist from the eyes doctor area came and took me to get my exam. I did get very good care from her as well as the eye doctor.both were very helpful and knowledgeable.once my eye exam was completed, the lady who helped me pick my frames was extremely patient and helpful a well. She even helped with my insurance, unlike the original receptionist. Unfortunately,I had to check out through that same lady. She informed me that the contact trials the eye doctor recommended had to be ordered and would be here in three days.I still have not received them and it had been a week. Because my prescription is so strong my glasses had to be ordered and the original receptionist said they would be ready in a week. I was told they would call when they arrived. I went on saturday.Because no one called by the following Friday I called to see if either items had arrived. I was rudely told,\" we told you we would call when they were in and since we have not called then they must not be in\". I also was told that UPS had not arrived yet and they would call me back later that day after they had arrived. I received no call. The next day, Saturday, one week after I had my exam, I called again to see if at least the contacts had come in since I was told it would be three days and it had been a week. The lady put me on hold, when she returned she asked for my phone number so she could call me back. I called at around 530 in the evening. I never received a call back and they closed at 6. I believe she intentionally asked to call me back knowing she would not return my call. The sad thing is that I really enjoyed my eye doctor and the attendant that help me pick out 2 pair of glasses. I spent over $1100 and was there for almost three hours. To be told I would have my contacts in three days and glasses in 1 week just to be ignored when that does not happen is upsetting. I even waited an entire week before I called about the contacts. Just to have a receptionist be rude and state they will call. If you don't know for sure when they will be there then why give a time or at least give a buffer. I didn't call because I know sometimes it can take longer for items but there's a huge difference in three days and eight. This has really ruined my experience at this place and although I want to see the eye doctor again I won't because I don't feel that the staff care about the customer at all. I feel that I was just a number and I was bothering the receptionist when checking on the item I had purchased. I feel I was lied to and to be treated so poorly after spending a significant about of time effort and money just to be ignored is demonstrable customer service. Like I stated earlier, I am a nurse and if I gave care in the same manner as I have been treated I not only could really hurt someone, I would be unemployed and I would lose my license. I believe customer care should be better then this. Unfortunately you have list a loyal customer. You should and need to be better then this.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"deb blank"},"datePublished":"2016-04-05T19:08:47.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Lee"},"datePublished":"2015-11-21T05:27:53.669Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Staff is very friendly and knowledgeable. Dropped by randomly on a Saturday and got my eye exam done and glasses picked within an hour. Picked up my glasses within two hours. Pretty goods overall experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Tampa Avenue

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Store Information

9027 Tampa Ave
Northridge, CA 91324-3524
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Phone:(818) 349-7612

Store Hours

Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM

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Visit us at LensCrafters 9027 Tampa Ave

9027 Tampa Ave LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Northridge, CA

4.71/5
(359 reviews)
Randell Sygal
March 26, 2025
5.0/5
Excellent customer service and professional demeanor. Very satisfied with my help in selecting the correct frame and lenses.
Response from LensCrafters
March 27, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
EDGAR OLIVERA
March 16, 2025
5.0/5
Great service and helpful. Got help with my frames within minutes
Response from LensCrafters
March 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Therese Funk
March 01, 2025
5.0/5
I had an outstanding experience at the Northridge LensCrafters. Both Gia and Katherine were knowledgeable, attentive to my needs and went above and beyond. Gia, the manager did something that I could never have imagined. Last Sunday I was in desperate need of glasses asap. As at most of your stores now, due to the lens finishes and prescriptions, I was not aware that I could not get them completed in one hour. Gia helped me to understand why and worked to locate a hard-to-find lens strength in stock and thus was able to promise to have them ready by end of the next day, Monday. Because of our conversation, she knew I would be doing errands in the area for the next few hours. To my AMAZEMENT as I was finishing lunch less than 2 hours later, I received a call from her telling me MY GLASSES WERE READY. Incredible. So above and beyond. She is a gem…in talent and kindness and in understanding the needs of her customers. I so appreciate her help. On Tuesday I had a very long and traffic-filled drive. Having my glasses made me safe and so less stressed. Hold onto Gia and treat her well . She is an incredible asset to your company.
Response from LensCrafters
March 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Patrick W
February 25, 2025
5.0/5
I’ve been a customer for years given the friendly, competent staff, excellent selection of frames and good turnaround on orders. Recently there was a mistake on a prescription order, but they handled matters extremely well, making sure I remain a satisfied customer. Thanks, LensCrafters!
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
vuong jeannie
February 23, 2025
5.0/5
I was in LensCrafters at 9027 Tampa ave. Annie helped me and she is so patient. She treated my case like her own. She went through my insurance policy and quoted me the best value with the most insurance coverage. She really went beyond her duties. Thank you Annie
Response from LensCrafters
March 06, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Busi Zulu
February 09, 2025
2.0/5
First I would like to say thank you to the whole staff, that offer a welcoming experience that's why I've going there. The optometrist he does not listen to customers, cut you off while you are explaining kind of very rude. Listening to customers goes.a long way. I don't think I m going back again but will miss his courteous staff.
Response from LensCrafters
February 10, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Hilly Min
February 04, 2025
5.0/5
I’ve been to several LensCrafters locations, but the Northridge store is by far the best! The staff is amazing—helpful, knowledgeable, and truly dedicated to great customer service. Annie and Kathrine went above and beyond to make the process of ordering my glasses a pleasure. Their expertise and kindness made all the difference. I highly recommend this location to anyone looking for top-notch service and a great experience! Thanks Hilda M.
Response from LensCrafters
February 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jeff Lamp
February 03, 2025
5.0/5
Annie was an amazing help! Coming back to see Annie from here on out.
Response from LensCrafters
February 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lori Combs
February 03, 2025
5.0/5
Very helpful and they went out of their way to make sure my glasses were a good fit. I totally recommend this Lens Crafters. I tried another one in a local mall but they were not as helpful.
Response from LensCrafters
February 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Anna Michaels
January 31, 2025
5.0/5
Anne was absolutely awesome, so personable and knowledgeable. Thank you Anna Michaels
Response from LensCrafters
February 01, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Priscilla Garcia
January 20, 2025
5.0/5
Excellent service, Gia was exceptionally helpful and knowledgeable. I highly recommend this LensCrafters.
Response from LensCrafters
January 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
fady yakoub
January 19, 2025
5.0/5
Best doctor and office staff, i been through surgeries in February so they were so helpful and recommendations, to which doctor to go to and which lens to get! I would always come back for different frame or lens or to fix any scratches!
Response from LensCrafters
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Abel Munoz
January 19, 2025
5.0/5
My son and I were acknowledged and welcomed as soon as we walked through the door. Annie was very helpful and knowledgeable in helping my son get his prescription sunglasses needed for his sport. Great atmosphere and overall fantastic experience.
Response from LensCrafters
January 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Andrew Munoz
January 19, 2025
5.0/5
Very nice and the employee that helped us ,Annie, was great
Response from LensCrafters
January 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Eliwill Camarillo
December 29, 2024
5.0/5
Very nice customer service with Omar, really appreciate his kindness in repairing my glasses. Good experience tobe back here. Happy New Year
Response from LensCrafters
December 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Melissa Evangelista
December 29, 2024
5.0/5
Annie provided great service and was super friendly.
Response from LensCrafters
December 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ingrid Calvo
December 14, 2024
5.0/5
I did not have my exam at Lenscrafters but I went in for my glasses in NR, CA and Annie was great! Great advice on glasses and awesome convo and laughs. Will come back. Thanks Annie
Response from LensCrafters
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Adan
December 13, 2024
5.0/5
Was in a pinch and needed new glasses stat, Sergio and the team did a great job getting me in and out quickly! Currently waiting for the glasses to be done but was promised to get them the same day, very impressed!
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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dltoscar
December 07, 2024
5.0/5
This place is the place to go if you’re looking for glasses, Gia the manager at this location I do believe is AMAZING! She’s friendly, attentive and patient. Had some challenges with my insurance and coverage and she was patient the whole time. All 3 visits.. Will definitely come back.. THANK YOU GIA!
Ice Puka
December 06, 2024
5.0/5
Annie @87 Northridge store is the best , professional, perfectionist and the kindest person ever. Thank you so so much for your time and patience
Luis Ramirez
November 16, 2024
5.0/5
I had an excellent experience at LensCrafters! The customer service was outstanding, and the team was incredibly efficient. Sergio and Ariana were both friendly, helpful, and highly professional. They made the entire process smooth and stress-free. Highly recommend!
Response from LensCrafters
November 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
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Susana De Vera
November 11, 2024
5.0/5
All staffs are great but Sergio is tye best! Dr Cris is kind enough to explain things niw and future situation. He cares to his patients. Thank u so kuch
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Mariam BC
November 08, 2024
5.0/5
Lens Crafters (Katharine) - Tampa Ave Northridge I had an amazing experience at LensCrafters, all thanks to Katharine. My computer glasses broke, and though we initially picked out a replacement pair, it ended up being unavailable due to inventory changes. Katharine didn’t miss a beat—she worked tirelessly to help me find a great alternative, even going the extra mile to ensure the fit was perfect for my Asian nose bridge. Her professionalism and friendly demeanor made a stressful situation so much easier. Truly grateful for her dedication and expertise. Highly recommend working with her!
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Awrs SFV LLC
October 27, 2024
5.0/5
My old frames broke and I had to get a new one. They order it and told me it was going to take a couple of weeks and two days later I got them. That was amazing and now I have my new frame. Great job.
Response from LensCrafters
November 06, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
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Robert Soto
October 02, 2024
5.0/5
Came in for one pair left with two …Helpful/friendly customer service super informative Thank you Ohona 🙏
Response from LensCrafters
October 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Ricky Crosby
September 14, 2024
5.0/5
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jesus Castillo
September 06, 2024
5.0/5
Very helpful staff. I was lucky enoguh to get help from Jessica. She adjusted my frames in no time. Shes one of the best employees here. Thank you. The store is also very clean.
Response from LensCrafters
September 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
R M Anderson
September 04, 2024
5.0/5
Annie was super helpful and very knowledgeable about the product ...
Response from LensCrafters
September 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Aret G
August 12, 2024
5.0/5
This is a late review, but wanted to share my experience back in late May 2024 at the Lens Crafters in Northridge. Staff were very professional and friendly. Appreciate the warm welcome and Dr. Chris being very informative and helpful with my contact lenses. I 1000% recommend coming here!!! 100/10
Response from LensCrafters
August 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
BERNARDO BASCARA
August 11, 2024
1.0/5
My wife had a 2pm appointment. She arrived 15 minutes earlier. She was seen 3:10pm.
Response from LensCrafters
August 12, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264lo3ii so we can work to correct this issue for you.
  • ...
Gia C
August 02, 2024
5.0/5
Response from LensCrafters
August 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sirpa Hessel
July 23, 2024
5.0/5
Sergio was awesome and my progressive lenses were a perfect fit!!
Response from LensCrafters
July 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Nicole Garman
July 15, 2024
5.0/5
Jessica, was very nice patient with me and very helpful!! Thank you!
Response from LensCrafters
July 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Andrey Garcia
July 12, 2024
5.0/5
Very kind and warm people helping customers trough the entire process.
Response from LensCrafters
July 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Azniv Khachatryan
June 21, 2024
5.0/5
I felt a sense of ease from the moment I walked through the door. Angie greeted me, as well as every customer that walked through the door, so warmly. She was helpful, kind, personable, and very patient during the entire process. Her expertise in the field was impeccable. Dr. Chris is amazing! I would highly recommend him to anyone who asks (and anyone who doesn’t)! He answered all of my questions and explained everything step by step. He was knowledgeable, humble, and kind. Sergio is also awesome, he did a few tests and made me feel as comfortable as can be. He was very thorough cleaning all machines in front of me before we used them, which was very important to me!
Response from LensCrafters
June 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ana Silva
June 09, 2024
5.0/5
Very helpful, answered all my questions and the discount that were available through my insurance. Highly recommend if you need to purchase a new pair of glasses
Response from LensCrafters
June 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Lauryn Vartanian
June 08, 2024
5.0/5
Annie at the Northridge location was fantastic! She was really helpful and friendly. She helped me find glasses and set me up with some great sunglasses. I will be coming back to her when I want to get another pair!
Response from LensCrafters
June 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michael Serrano
June 07, 2024
5.0/5
Annie was an integral part of my glasses journey. She went above and beyond, providing not only the utmost service and aplomb in helping me to make the best choice (I mean seriously she got my style in like an instant!) but she took our brief engagement a step further with her bubbly and charismatic personality, making out conversation anything but boring. I would highly recommend her to any and all customers who are in need of a fresh perspective, a creative mind, and an astute eye unlike any I’ve had yet to encounter.
Response from LensCrafters
June 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Rojia Pirbadian
June 07, 2024
5.0/5
I visited your store for my eye check up and order my glasses and I must say, the experience was excellent. Jessica was extremely helpful & professional, and I'm very grateful for her assistance. I highly recommended her services to anyone in need of eye care.
Response from LensCrafters
June 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Angela S.
June 07, 2024
5.0/5
Jamal is incredible. I am not used to such wonderful customer service and he went above and beyond. Will get my next pair of glasses if I can get them from him.
Response from LensCrafters
June 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lee Beck
June 05, 2024
5.0/5
My Wife and I have been to this location a number of times now and each time we received GREAT customer service and care from All staff, as well as our Doctor ! Anne assisted my Wife with her needs which are tricky due in part to guidelines the Military has for acceptable glasses ! Anne helped my Wife originally, and my Wife suggested that I go in and get my old prescription updated. The Doctor was thorough and very knowledgeable, and I felt very comfortable working with him. This location is the epitome of what you would want, and expect from a business associated with the healthcare industry and with costs and this present economy, dissatisfaction is the last thing you'd want to feel walking out of a business you just dropped hundreds of dollars in, ("and for us closer to a thousand in!"). Needless to say.....I would highly recommend this location to you for the customer service, and the best bang for your buck..as well as walking out feeling good about the money you spent !! Thank You Anne, as well as our Doctor, and all of the admin staff !! Lee and Cat
Response from LensCrafters
June 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Simply Pingu
May 30, 2024
5.0/5
I had an amazing experience with the doctor and the staff. They were so nice and helpful. I felt cared for! They have a wide selection of glasses too! Annddd I saw the back of my eye 😎 👁
Response from LensCrafters
May 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
marina Torres
May 29, 2024
5.0/5
We loved the customer service and the turnaround of our eye glasses. They said two weeks it took picked up glasses it was actually one week. Thank you Lens Crafter’s.
Response from LensCrafters
May 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Paul Holtum
May 27, 2024
5.0/5
Jessica and Gia were fantastic! Best service I have ever received at a lens store. I will definitely pass the word to friends and family
Response from LensCrafters
May 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ricardo Reyes
May 24, 2024
5.0/5
Jessica was amazing and so helpful with finding the right glasses for me. Also she showed me all the options I had with my frames and lenses. Overall highly recommend to come here and get your glasses with Jessica!
Response from LensCrafters
May 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Michael Ray Brown
May 24, 2024
5.0/5
Jessica took the time to show me the options and help me decide what combination of features would best fit my needs and budget.
Response from LensCrafters
May 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
William Nealie
May 23, 2024
5.0/5
Gia, who is the store Manager, was the most helpful and extremely knowledgeable. Gia's customer service game is top notch. I would highly recommend this location for your next eyewear purchase.
Response from LensCrafters
May 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
maria verduzco
May 19, 2024
5.0/5
Excellent service
Response from LensCrafters
May 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Mara Spazz
May 17, 2024
5.0/5
Great service as always, the person who helped me out today was Annie and she was so patient and helpful.
Response from LensCrafters
May 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jessi B
May 17, 2024
5.0/5
Jessica was really sweet helped throughout everything, definitely come back for her, thank you
Response from LensCrafters
May 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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