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LensCrafters
Hemet Valley Center

9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 12:00 PM - 5:00 PM
3.3 out of 5
Rating 3.3
(5 Reviews)
3601 W Florida Ave
Hemet, CA 92545
US
Main Number

Retail Hours

Day of the WeekHours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM

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LensCrafters Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
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Ray-Ban
RB2132 52 New Wayfarer
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Ray-Ban Jr
RY1530
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Top Brands At
LensCrafters Hemet, CA

Armani Exchange
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Burberry
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DKNY
Dolce & Gabbana
Michael Kors
Oakley
Polo
Prada
Ralph
Ralph Lauren
Ray-Ban
Sferoflex
Tiffany & Co.
Tory Burch
Versace
Vogue

About LensCrafters Hemet, CA

With a mission of helping people look and see their best, your Hemet LensCrafters has a passion for eyes. LensCrafters located at 3601 W Florida Ave offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters Hemet, CA

3.3 out of 5
Rating 3.3
(5 Reviews)
  • 5 out of 5
    Rating 5.0
    Fantastic service at Hemet location, Jauna is the best. Was very knowledgeable and helpful
    Response from LensCrafters Hemet, CA
    Hi Stuart! Thank you for your review. We are excited to hear Jauna was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!
  • 1 out of 5
    Rating 1.0
    It was a terrible experience. I was promised my glasses the next day after 2pm. The next day @2:17pm I received a call from the technician informing me my glasses would be ready after 3pm.
    I changed my plans for that day since my glasses weren’t going to be ready at the time promised.
    I picked up my son and made it to the door@ 5:59pm. The door was already locked and I was told by a small woman with dark hair who didn’t even come to the door to talk to me, to come back tomorrow.
    I told both the woman and the technician that I was just picking up, the technician looked at the woman to ask if he could give me my glasses and he then looked at me and said, “Come back tomorrow.”
    The next day at 9am I had someone call and inform me that my glasses were ready for pickup. I let that person know that I was there a minute before they closed the day prior and I was locked out and refused service. He apologized and the conversation ended. About 30 min later I received another call from the same number, I let the call go to voicemail, I was told my glasses had a small imperfection and they had ordered me new lenses but I could still pick up the damaged ones and switch out the lenses when the new ones arrived in a few days.
    Two days later I went to pick up the glasses and they couldn’t find them. They said the glasses had been shipped out. After a while they found the damaged glasses and gave them to me. The damage wasn’t small, I couldn’t see at all through the right lens. There was a large smudge covering most of my right eye. By then I was over it. I gave the glasses back and left.
    Two days after that I received a call around 6:30pm, I let the call go to voicemail, they said my new lenses had arrived and were ready for pickup. I was excited, finally!
    But then the lady said, “...unfortunately we are closed, come by anytime tomorrow.”
    No.
    I have a newborn, an 8 year old son, a husband, & a life. I paid $400 for what I though would be good service & a quick turn around.
    I hated the service, the quality, & the overall experience. I will not be going back ever again. I don’t even want the glasses anymore. I already went elsewhere to order another pair.
    Response from LensCrafters Hemet, CA
    Hi Adriana, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 5 out of 5
    Rating 5.0
    I was well-attended in every aspect of my visit to the Hemet, CA LensCrafters. Several employees worked together to assure that I was satisfied with the glasses I purchased.
    Response from LensCrafters Hemet, CA
    Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!
  • 1 out of 5
    Rating 1.0
    I ordered sunglasses and I brought them back because both lenses had “bubbles” from top to bottom in the middle of the lens. The associates asked if I sprayed hairspray on my glasses . I replied no I was then asked “what did you do to them”. I did not do a thing I only had them a few days. The associate showed the lenses to the person who cuts the lenses and they told me I’d get a new pair.It took a few days to get the new pair. I told the associate something was wrong with the left lense. She told me I needed to give the prescription time. A few days later I return because there was a divot on the left lense. I could only see the issue in certain light. The associate told me there was nothing wrong with the lenses. Upon catching the light just right the associate was able to see the divot. I’m very upset I was made to feel as if I did something wrong. I’ve worn glasses for a long time and take very good care of my glasses, as they are the tool that helps me see. I’m unhappy with my visits and purchase.
    Response from LensCrafters Hemet, CA
    Hi Andee, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 5 out of 5
    Rating 5.0
    The Doctor and staff was great.

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