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LensCrafters - Temporarily Closed
North County Fair

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4.0 out of 5
Rating 4.0
(7 Reviews)
200 E Via Rancho Pkwy
Ste 289
Escondido, CA 92025
US
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LensCrafters - Temporarily Closed Eyewear

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About LensCrafters - Temporarily Closed Escondido, CA

With a mission of helping people look and see their best, your Escondido LensCrafters has a passion for eyes. LensCrafters located at 200 E Via Rancho Pkwy offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters - Temporarily Closed Escondido, CA

4.0 out of 5
Rating 4.0
(7 Reviews)
  • 5 out of 5
    Rating 5.0
    Picking out glasses is stressful for me because there are so many styles to choose from and I want to pick a frame that complements my face. I am grateful that Elizabeth helped me with my order. She answered all of my questions, gave recommendations, and helped me pick out frames. Elizabeth was also professional, knowledgeable, friendly and most importantly put me at ease. She will be my go to person whenever I need to order glasses. My sister who accompanied to the store loathes going to the mall. She was impressed with Elizabeth and stated that she would go to the mall just to have Elizabeth help her when she needs to purchase eyeglass frames.
    Response from LensCrafters - Temporarily Closed Escondido, CA
    Hi Marichu! Thank you for your review. We are excited to hear Elizabeth was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!
  • 5 out of 5
    Rating 5.0
    Great customer service from Elizabeth
    Response from LensCrafters - Temporarily Closed Escondido, CA
    Great to hear! We appreciate your review and hope to see you again!
  • 2 out of 5
    Rating 2.0
    The service was sub-par in the store and they chose to not tell me, when I asked, that the lab was down and would then take an extra 9-10 days to receive the glasses I had just purchased than I was originally told. I'm a bit frustrated with that, but only because I was not told the truth. 9-10 days is fine, but I was told they'd be ready the next afternoon. That is a clear way to upset your clients and to be perceived as a shady place to purchase something as important to people as their glasses.
    Response from LensCrafters - Temporarily Closed Escondido, CA
    Hi Daniel, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 1 out of 5
    Rating 1.0
    Terrible experience.
    I bought Lenses first. Then when lenses were ready , I came to the store again to get lenses and frame.
    Sounds simple , right? But no. Even it was no problems with insurance, I was told that according to LensCrafters computer system , I need to return lenses , get credit for them and buy it again.
    I said ok. Let’s do it now and since lenses and frame I pick in front of me , let’s do fitting.
    But no. Those lenses I could not use , they need to be returned, then other lenses which is the same rx needed to be reordered. Then I need to come again and do fitting and pay again and then come back 4th time to pick it up.
    That is waste of time and energy.
    Response from LensCrafters - Temporarily Closed Escondido, CA
    Hi Larisa, thank you for your review. We strive to meet all of our customers' needs and are sorry to hear about your experience. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 5 out of 5
    Rating 5.0
    Great customer service
    Response from LensCrafters - Temporarily Closed Escondido, CA
    Hi Marlene! Thank you for your feedback! We look forward to serving you again!

Nearby Locations

1284 Auto Park Way
Ste C
Escondido, CA 92029
US
Today's Hours:
12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 5:00 PM
{distanceKilometers: 5.873185707226574, distanceMiles: 3.6494272760850834}
11134 Rancho Carmel Dr
Ste 102
San Diego, CA 92128
US
Today's Hours:
12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 5:00 PM
{distanceKilometers: 10.215346289691603, distanceMiles: 6.347519939371961}
1044-B N El Camino Real
Encinitas, CA 92024
US
Today's Hours:
12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 5:00 PM
{distanceKilometers: 18.794191681398765, distanceMiles: 11.678165679262431}
4353 La Jolla Village Dr
Ste H-20
San Diego, CA 92122
US
Today's Hours:
12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM 12:00 PM - 6:00 PM
{distanceKilometers: 26.139723828878306, distanceMiles: 16.242466335273942}