<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Macy's - Santa Anita"},"ratingValue":"4.9 out of 5.0","reviewCount":144}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Justin"},"datePublished":"2025-02-02T02:57:52.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Oscar Ramires for answering my mother's questions and concerns. He was very patient and caring.\n\nThank you for Octavio Ortiz for scheduling us in last minute and making the appointment seamless.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T02:17:47.045Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Teang Ung"},"datePublished":"2024-09-20T01:40:14.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would recommend them. Excellent customer service and my glasses arrived earlier than expected.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T20:45:14.074Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claudius Gayton"},"datePublished":"2024-09-10T03:57:40.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional\nCaring\nAnswered all questions\nI will ask for him at my next visit.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T17:25:42.812Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Annie Wong"},"datePublished":"2024-06-29T20:52:27.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Geoffrey Fernandez"},"datePublished":"2024-06-03T04:35:25.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ray Reyes"},"datePublished":"2024-05-30T21:41:24.407Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable, great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"laurent assaker"},"datePublished":"2024-03-23T02:07:21.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan is one of most helpful and courteous salesperson I’ve met in a long time at Macy’s. Jonathan you are much appreciated keep up the good service!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"W C"},"datePublished":"2024-03-19T04:42:47.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! Patient and thorough","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Natalie Carter"},"datePublished":"2024-02-11T06:10:17.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience! Super organized and quick service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jase Kinder"},"datePublished":"2024-02-09T21:23:03.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great repair job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Javad Sabokpey"},"datePublished":"2023-12-14T04:04:46.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have the best choices of glasses and excellent sales associates who know and are very helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jose Marquez"},"datePublished":"2023-11-30T15:47:14.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very courteous and great customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Patricia Marin"},"datePublished":"2023-11-26T03:36:23.585Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff and excellent service also variety of glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Douglas Plantada"},"datePublished":"2023-11-25T21:12:13.362Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany was extremely helpful!! Thank you very much for helping with the repair!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carol Gonzalez"},"datePublished":"2023-11-25T18:15:28.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The personnel are very informative and patient with the clients.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hilda Maglaya"},"datePublished":"2023-06-24T05:33:03.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio and staff are very attentive and helpful, overall great service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"silvia arenas"},"datePublished":"2023-06-08T14:40:08.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T15:08:06.41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Peter Mellini"},"datePublished":"2023-06-05T15:48:35.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Third time shopping at this particular LensCrafter. The associates are all very helpful and professional. When LensCrafter say they will do everything to make you happy they are not kidding. I highly recommend Octavio at the LensCrafter at Macy'. He is pleasant, professional and does his best to make you buying experience a happy occasion.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T16:53:45.722Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"EmanuelAnthonyBucio"},"datePublished":"2023-05-07T22:42:45.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience, Octavio helped me pick out the right sunglasses for my vacation!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T19:39:02.002Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linda Shen"},"datePublished":"2023-05-06T21:19:04.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T14:41:16.575Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shaye Ogbonna"},"datePublished":"2023-04-23T00:15:20.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-01T23:06:47.467Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lemuel Rivera"},"datePublished":"2023-04-20T22:52:50.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service❗️Came in looking for a Ray-Ban’s case and got one for free just for asking mind blown❗️","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T03:48:21.842Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tamia Rivera"},"datePublished":"2023-04-20T22:47:19.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really Great Service!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T03:33:58.455Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mickey Cafe"},"datePublished":"2023-04-17T21:01:13.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone is helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-04-25T01:27:25.128Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cindy Xin"},"datePublished":"2023-04-16T20:54:38.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Quintana"},"datePublished":"2023-04-15T18:56:34.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria A Del Cid Morales"},"datePublished":"2023-04-13T21:58:51.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alex Novoselov"},"datePublished":"2023-04-13T00:29:36.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really happy with a new glasses! Thank for service Octavio! from glass room! Good job👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T18:30:10.058Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Karine Badivian"},"datePublished":"2023-04-11T21:23:38.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a very helpful and courteous customer representative, Octavio Ortiz, assist me with fixing my eye glasses. I am very pleased and appreciate his willingness to help me.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T13:08:37.067Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rhonda Duncan"},"datePublished":"2023-04-07T20:09:13.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavia Ortiz is the greatest . Very kind and passionate. Will refer him to my family and friends....","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T20:41:16.819Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"H L Acosta"},"datePublished":"2023-03-28T21:04:22.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-03T20:14:46.747Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cindy Bach"},"datePublished":"2023-03-11T02:28:35.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful job. Made the appointment online and filled out intake forms online to speed things up. Ancillary staff was efficient and professional. OD was also efficient and knowledgeable. Entire encounter took less than 30 minutes.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Charles Green"},"datePublished":"2023-03-08T01:16:23.215Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been wearing glasses and contacts for over 20 years and this is the worse experience that I have ever had with an eye exam, or optical office. I was rushed through the exam, overcharged by the optometrists and I went to the next Optometrist and they immediately found my insurance.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sophia Diaz"},"datePublished":"2023-02-07T03:47:08.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was amazing! Octavio, the manager of the Macy’s LensCrafters was exceptionally wonderful! True customer service. He was extremely helpful and easy going throughout my experience. I highly recommend to go see Octavio to assist you with all your eye wear needs. Thank you Octavio for being so wonderful!!🎉","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mil mascaras"},"datePublished":"2023-02-05T04:19:33.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was very helpful and polite. She was very knowledgeable and taught how to pick the right frames. I highly recommend her","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mike B"},"datePublished":"2023-02-01T02:24:09.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff here are so friendly and helpful, will always recommend this store and the one below! I wish I remembered everyone’s names who helped (I also went to the main store below for my eye exam), but MARY changed my world explaining the fit of glasses. She should train new employees across your region. I had such a terrible experience at my former hometown, but my latest experience has made up for it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lola Lola"},"datePublished":"2023-01-31T21:18:04.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was the best! Great service for my glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T19:42:48.22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Don Young"},"datePublished":"2023-01-28T19:53:59.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is the best customer service for a Lenscrafters store located inside Macy's in Arcadia. You definitely will be very happy with their fast and professional service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cynthia Jean Schoth"},"datePublished":"2023-01-24T02:00:14.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"J. BT"},"datePublished":"2023-01-21T19:42:11.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I asked to get my glasses tightened and a lovely gentleman handled my issue with ease. He was very professional, kind and an expert at the task. I highly recommend lens crafters at Macy’s!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T21:59:50.025Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chai Opart"},"datePublished":"2023-01-16T22:43:56.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was professional & very attentive to assist.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alex Hung"},"datePublished":"2023-01-05T03:39:56.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Generous staff who helped me with free nose pad replacement.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"The Adventures of Madeleine and Maxwell"},"datePublished":"2022-12-30T18:57:33.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T16:17:29.732Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephanie Ngo"},"datePublished":"2022-12-20T21:46:02.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"lahpai naw"},"datePublished":"2022-12-18T03:48:26.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team , Mary and Anthony are so nice.\nWe so satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:08:00.293Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mina Mar"},"datePublished":"2022-12-04T02:11:30.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-07T16:13:42.462Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Daniel Pang"},"datePublished":"2022-11-30T06:03:04.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One day I decided to visit the Arcadia mall, when I walked into Macy's I noticed a Lens Crafters. Soon after I was approached by a young lady named Mary, not only was she personable and patient she had full knowledge of all frames in inventory and what will best fit my facial structure. After patiently providing me with the best service I have ever received I purchased not one but 2 pairs of glasses. Since then I have let all my friends and family know the outstanding service I have experienced with \"Mary\" at Lens Crafters Arcadia Mall. Please pay her a visit and experience one of the largest displays of designer eye glass frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T15:12:07.952Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"rosa oliva"},"datePublished":"2022-11-13T00:41:28.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience.octavio was very professional and patient.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T16:43:25.456Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Herry Jiang"},"datePublished":"2022-11-12T23:25:38.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice service !!! Thanks xinxin and Dr. Kristen for help","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T15:43:42.919Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hermela Zerihun"},"datePublished":"2022-10-22T03:33:47.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T14:04:17.774Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Haig Yessayan"},"datePublished":"2022-10-22T00:31:31.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T20:52:12.825Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Baba Daryaie"},"datePublished":"2022-10-14T21:12:35.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got my eye exam at Arcadia LensCrafters and Mary took my vision assessments before seeing Dr. Murakami and it was the best exam ever! I recommend seeing Dr. Murakami amazing doctor!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T20:45:27.335Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kath.W"},"datePublished":"2022-10-08T22:50:05.789Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary + Dr Murakami are very good!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T20:08:07.76Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mei Tang"},"datePublished":"2022-10-02T21:05:26.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T19:27:20.457Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephany Gonzalez"},"datePublished":"2022-10-01T22:10:05.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-06T21:09:17.294Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mutch Camp"},"datePublished":"2022-09-22T20:08:42.535Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary & Anthony were exceptionally excellent!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:04:54.738Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jonathan Macias"},"datePublished":"2022-09-21T23:01:27.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very satisfied with my first visit. Octavio was very helpful and knowledgeable. He answered all of my questions, was patient and the whole experience felt natural. I will be coming back, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-22T16:29:02.826Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sureerat Richards"},"datePublished":"2022-09-10T22:02:09.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary is the best. She’s fantastic, super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:41:53.969Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Zhou"},"datePublished":"2022-09-04T01:18:11.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good service, staff is very kind and welcoming. Very thorough explanation, and answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Elaine Myung"},"datePublished":"2022-09-03T00:07:29.022Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Murakami and her team are very professional, thorough and kind. They are amazing!! Dr. Murakami is very knowledgeable and detailed in her explanations. I highly recommend her and her team!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael Lara"},"datePublished":"2022-09-01T21:45:44.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wish I can do more than 5 stars! Best service and quality of product! Special recognition goes to the General Manager Octavio Ortiz and his entire team. Every visit and need I had was remarkably handle personally and very professionally. For context to those reading this, they help me when I had a huge prescription, needed any adjustments/cleaning, post LASIK they helped with my first ever sunglasses, and now with blue filter glasses with my insurance spending card. They really go above and beyond for every instance. Thank you so much for caring so much!!! We are lucky to have you in our community.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-02T13:33:32.369Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claudia Dang"},"datePublished":"2022-08-12T21:39:53.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excelente services..Mary was the best!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-17T19:32:45.105Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"nadene preciado"},"datePublished":"2022-08-05T21:44:16.783Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was Great in assisting me with getting my new Versace Sunglasses!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-09T18:16:16.352Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kailyn Tilia Chiu"},"datePublished":"2022-07-31T19:20:51.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"fixed sunglasses that I haven’t been able to use in years","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:00:21.752Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sam Munji"},"datePublished":"2022-07-30T18:01:10.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were very helpful in repairing my sunglasses! Octavio made sure to return them to prime condition and even tuned up my reading glasses as well. Best Customer service I’ve received in a long time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Ramos"},"datePublished":"2022-07-23T23:16:32.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Regina Rojas was very helpful when trying to figure out the right style of glasses for my face. She was very attentive and knew what I was talking about and wanted right away.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T20:23:32.08Z","text":"Hi! Thank you so much for your review. We are excited to hear Regina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carlos Garcia"},"datePublished":"2022-07-23T18:06:22.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio made the process of getting new lenses very simple. He told me everything that was being done and the reasoning why. Overall, very professional and knowledgable at what he does.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T20:31:44.063Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana Fierro"},"datePublished":"2022-07-13T21:42:37.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T16:31:15.469Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"William Shuster"},"datePublished":"2022-07-09T03:29:56.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a very good experience they were polite and good at waht they were doing!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T15:57:57.043Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Martha Benitez"},"datePublished":"2022-07-02T00:47:05.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was super helpful in replacing the nose pad on my glasses. He was very nice and had excellent customer service skills. Thank you Octavio!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T20:00:29.583Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"christine peralta"},"datePublished":"2022-07-01T23:59:13.72Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T19:50:20.382Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Christina Tarango"},"datePublished":"2022-07-01T21:03:17.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T19:50:24.411Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"daniel mardones"},"datePublished":"2022-06-26T23:09:55.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-27T14:33:42.982Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linda Squibb"},"datePublished":"2022-06-23T18:27:01.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Regina, Octavio and Mary were so helpful in my decision making. I changed my mind on the frames and they made it work.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T18:14:53.917Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"cristal karlsson"},"datePublished":"2022-06-17T21:49:23.483Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Omg Marry is so amazing at helping pick the perfect sunglasses, I was so unsure of which ones to get but she came to my rescue and made life so simple by giving me her honest opinion. Thank you again","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Julie A"},"datePublished":"2022-06-17T21:47:31.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Madi Dear"},"datePublished":"2022-06-17T21:07:17.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Edgar RAMOS"},"datePublished":"2022-06-13T01:37:03.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anthony & Mary have the best customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-13T15:54:36.719Z","text":"Hi! Thank you so much for your review. We are excited to hear that Anthony and Mary were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Andrew Arcilla"},"datePublished":"2022-06-12T01:09:48.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke during our time at the mall and Octavio was super helpful with adjusting my glasses and letting us know about the latest deals! He even helped clean our sunglasses! Amazing service and super friendly!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T14:04:35.217Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gabriel Gomez"},"datePublished":"2022-06-10T21:13:34.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was the best!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-13T21:25:03.385Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mary joy bonete"},"datePublished":"2022-06-04T01:56:31.542Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:22:22.942Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arthur Delgado"},"datePublished":"2022-05-15T22:03:41.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service ! Anthony the employee was of great help to me through the process of purchasing glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T19:19:31.797Z","text":"Hi! Thank you so much for your review. We are excited to hear Anthony was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eugene Raganit"},"datePublished":"2022-04-30T23:38:11.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio is very friendly and helpful. My aunt had her glasses fixed FOR FREE. Wonderful customer service. Will be back","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T20:04:29.9Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kevork Habib"},"datePublished":"2022-04-29T18:59:30.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing doctor, very patient and super knowledgeable even with rare conditions and problems.\nFriendly staff. One-stop shop.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T20:57:24.047Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael De Santiago"},"datePublished":"2022-04-24T19:56:08.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-25T19:46:49.035Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jennifer Rascon"},"datePublished":"2022-04-22T21:59:23.131Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came here and got my prescription, glasses, and contacts that were the best for me! Anthony helped me out and he was so attentive to my needs! This store is the best","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:30:19.732Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carlos Duarte"},"datePublished":"2022-04-22T21:58:38.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:06:14.729Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Arevalo"},"datePublished":"2022-04-22T21:58:37.532Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T19:57:55.022Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Andrea Hernandez"},"datePublished":"2022-04-21T21:31:52.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been going to this location for my check ups for over a year now and truly it’s my favorite location. Their employee Regina has always been the one that helps me out when picking out lenses (I cannot see myself in the mirror that well w out my glasses), makes sure my frames aren’t too big/too small, and is incredibly attentive. The optometrist is also very kind and so so helpful. The overall environment is very welcoming and accommodating. 10/10 recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-25T20:51:51.579Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chi Nguyen"},"datePublished":"2022-04-13T21:30:23.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T19:45:35.582Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alejandro Molina"},"datePublished":"2022-04-11T02:38:10.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jesse Perez"},"datePublished":"2022-04-09T21:29:06.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:56:12.021Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MXNA LXSA"},"datePublished":"2022-04-06T03:03:58.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in because one of the screws fell out of my glasses. Anthony took the time to really help me out and go the extra mile to make sure that I was taken care of before I left before they closed for the night.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T15:31:37.726Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Thomas Hagie"},"datePublished":"2022-04-02T23:47:54.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, friendly staff. I highly recommend the Lenscrafters inside Macy’s.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"hendra brindis"},"datePublished":"2022-04-01T18:52:10.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service!!! I always come here to get my eye exams and my glasses! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"musicluva33"},"datePublished":"2022-03-27T22:26:11.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daniel and Mary were AWESOME! I was so indecisive about what pair of glasses to get & I literally tried on about 20 pairs. Mary was very helpful in helping me find the right frame for my face. They were both extremely patient, helpful, & friendly. If you need help finding the right pair of glasses, come visit these 2!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T16:17:40.402Z","text":"Hi! Thank you so much for your review. We are excited to hear that Daniel and Mary were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Antonette A"},"datePublished":"2022-03-27T22:25:15.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daniel and Mary were amazing to work with. My sister and I spent over an hour, maybe two, and they were so patient with us and lent their expertise on which frames complemented our faces best. Will definitely come back again and recommend them to anyone looking for new frames. Thank you Daniel and Mary for your help!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T16:18:20.432Z","text":"Hi! Thank you so much for your review. We are excited to hear that Daniel and Mary were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dayse M"},"datePublished":"2022-03-21T01:56:11.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was really friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T15:38:22.401Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Xochitl Valenzuela"},"datePublished":"2022-03-19T05:42:15.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service at LensCrafters Macy's Santa Anita is always Excellent! The Team is very Professional and Friendly. They get a 10!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hollie Hernandez"},"datePublished":"2022-03-18T20:03:33.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael Moore"},"datePublished":"2022-02-27T01:48:37.191Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T20:20:03.35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gwen Henry"},"datePublished":"2022-02-25T23:55:39.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was so patient and helpful in finding exactly the right frames! Everyone on the staff, even the customers were helpful in giving input (it was like a family experience)\nThank you Dr Murakami...for explaining everything during the eye health check. So professional and friendly! Love this LensCrafters in Macy's.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sylvia Marcos"},"datePublished":"2022-02-21T01:42:37.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hi i had a really good experience here, Mary is the best! Very knowledgeable and patient!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T14:44:55.227Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sonia Shen"},"datePublished":"2022-02-12T18:44:37.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chi Hung Lieu"},"datePublished":"2022-02-12T18:44:27.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nicolas Abasta"},"datePublished":"2022-02-06T02:19:24.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Regina was very helpful and nice","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cj Conner"},"datePublished":"2022-02-06T00:17:31.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was extremely helpful, knowledgeable and nice. Thank you for a great experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kejia Zhu"},"datePublished":"2022-01-25T02:47:27.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T15:13:17.416Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"I am Nonstopjennythecool"},"datePublished":"2022-01-06T02:43:03.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was really helpful! All the team in Macys are very nice. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T14:16:34.343Z","text":"Hi! Thank you so much for your review. We are excited to hear that Octavio and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Margaret Longoria"},"datePublished":"2021-12-27T20:17:50.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was awesome and curious,great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-31T16:32:00.638Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Consuelo Cornejo"},"datePublished":"2021-12-12T21:38:40.76Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is always helpful and helped me save. Coming back always.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T19:06:41.322Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ethan"},"datePublished":"2021-12-12T19:16:46.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wasn’t really expecting anything when going to visit this location but the staff went above and beyond to answer my questions and provide amazing service. I wasn’t planning to purchase but Octavio & Regina helped me find frames that I couldn’t resist and his service made me feel great about buying. I’m recommending this location to anyone needing friendly service by people who know their stuff!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T21:22:01.701Z","text":"Thanks for the review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marlene Lope"},"datePublished":"2021-12-11T01:47:02.582Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T14:19:36.273Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jose Aviles"},"datePublished":"2021-12-05T22:00:02.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was awesome! Very helpful and answered all of my questions. Would definitely come back again.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-06T19:40:44.354Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carmina Pingue"},"datePublished":"2021-12-03T21:26:49.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Regina and Octavio have been really helpful with picking out the right frames for me! I’m excited to receive new glasses! I highly recommend them!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Keith Contreras"},"datePublished":"2021-11-26T20:06:58.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-01T21:45:17.441Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adriana"},"datePublished":"2021-11-23T02:24:30.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great quality frames, friendly customer service and willing to explain to customer breakdown of prices with insurance or without.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Leticia Contreras"},"datePublished":"2021-11-19T00:30:01.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:58:09.093Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claudia Soto"},"datePublished":"2021-11-17T20:40:20.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio ware very attentive and very kind. My glasses needed to be repaired and he did a great job! He even made sure they fit perfectly. Very great service. (:","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michelle Andrea Moreno"},"datePublished":"2021-11-13T21:18:59.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T19:49:04.373Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Emmanuel Arevalo"},"datePublished":"2021-11-06T04:54:15.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T21:24:49.338Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anni Quach"},"datePublished":"2021-11-06T02:13:50.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first time with lenscrafter and assisted by Mary. Super awesome experience. I am definitely coming back for my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T18:20:04.155Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gerardo Olivarez"},"datePublished":"2021-10-30T02:33:20.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All staff at Lens Crafters at Macy’s are the best very knowledgeable,professional,and helpful in every way if you need a good service and honest people and best eye doctor like Dr.Murakami your in the right place","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:55:13.072Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gerald Nwagbuo"},"datePublished":"2021-10-30T02:11:38.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:43:21.529Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mireya Acevedo"},"datePublished":"2021-10-30T00:45:13.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, with my glass new colors marry is very knowledge recommend my change of looks Great am so happy ,all's crews members friendly atmosphere I will recommend it","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:33:52.734Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linqing Peng"},"datePublished":"2021-10-10T17:13:03.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary is very sweet. She helped me picked a frame that fitted me very well. Love it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sanghee Chung"},"datePublished":"2021-10-10T02:24:27.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Zmbgrl O"},"datePublished":"2021-10-09T23:01:11.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Orly Pena"},"datePublished":"2021-10-01T21:23:30.882Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable reps Regina and Octavio were great! My mom and I aren't very educated in the eye wear and they went above and clarified terms we didn't understand. Thank you also to the wonderful Dr 💯🙏","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joyce Braunheim"},"datePublished":"2021-09-30T21:35:17.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at the Macys Lenscrafters in The Santa Anita Mall are amazing beyond!!! They are so professional and really take the time to find the right frames for your face. They are so customer driven it is so fun to come in and get excited about finding another pair with them. I worked with Octavio Ortiz and Mary Chan. Thank you Lenscrafters for hiring such great people !! Joyce Braunheim","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T17:05:47.338Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eugene Lee"},"datePublished":"2021-09-22T00:45:10.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T21:28:43.388Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alicia Aguilar"},"datePublished":"2021-09-17T22:15:28.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service I received here was fantastic! The employees are very friendly, helpful and so quick to help me with my glasses repair!!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T17:33:14.641Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Riverc4"},"datePublished":"2021-09-12T20:39:24.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T13:14:27.337Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Margaret Rogers"},"datePublished":"2021-08-30T18:49:42.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Even though the store was busy all staff members were able to address all clients in a professional smooth manner . It took me a while to find a frame, I tried on many styles, the staff did not rush me, they made me feel comfortable and recommended styles that I may have missed. Each frame I tried on a staff member cleaned the frame prior to having it returned to the display.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-31T19:18:41.184Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nadia Saad"},"datePublished":"2021-08-22T23:38:55.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan is very professional friendly and solves your issues no matter what. I highly recommend him if you are looking to get your eyeglasses or sunglasses he makes your buying experience more enjoyable!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T14:29:34.206Z","text":"Hi! Thank you so much for your review. We are excited to hear Alice was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"James Peng"},"datePublished":"2021-08-17T22:00:10.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Five stars!!! All of the glasses are organized and well laid out in a formal presentation that allows viewing easy. They also have a great selection of glasses that range from Ray Bans all the way to Versace and the staff is also very kind and supporting. They have offered me excellent help cleaning and fixing my glasses until it was made perfect for me.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T13:59:49.256Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"david chong"},"datePublished":"2021-08-17T02:00:52.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. The staff is very nice and always welcoming. They offer great deals and professional adjustments. I got two pair of glasses here at a good price! Their summer promotion is a wonderful deal, and the staff shared with me all the wonderful selections for my glasses. I would highly recommended this place. Would definitely come back again for their quality service.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T19:34:06.011Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kathleen Khao"},"datePublished":"2021-08-16T01:06:36.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alice and Octavia was really helpful. Love the free cleaning service and tightens of my glasses. Always made a trip to visit them on all my visits! Super helpful, friendly, and full of great advice.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T13:44:50.291Z","text":"Hi! Thank you so much for your review. We are excited to hear that Alice and Octavia were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tom S."},"datePublished":"2021-08-08T02:21:47.75Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If anyone buys eyeglasses, lenses, frames and sunglasses with insurance, I highly suggest to AVOID this shop. The staff was very friendly, but the staff input my information and enrolled my insurance to purchase eyeglasses from this store WITHOUT my consent. The staff said that she couldn't get me the price or quote until she input my insurance details, so I gave it to her. I found out my insurance coverage was not available when I visited another shop, and I discovered that my insurance was used by this LensCrafters shop. I have called LensCrafters the number listed, it went to the voicemail all the time. By the way, I purchased the eyeglasses plus adding other options from elsewhere, I paid ONLY $63 using my insurance instead of the offer from this LensCrafters quoted me around $400 for the identical eyeglasses. I don't recommend this place and I will not go back there again.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T18:08:05.408Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Daniela Gutierrez"},"datePublished":"2021-07-23T20:46:38.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was an excellent consultant. Very helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T17:11:25.791Z","text":"Hi! Thank you so much for your review. We are excited to hear that Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Christina Seyfi"},"datePublished":"2021-07-15T22:17:48.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio had the best customer service skills and was simply amazing!! He helped adjust my glasses today and was extremely professional and helpful. Thank you, thank you they now fit perfect.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T15:44:05.762Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deborah Lyon"},"datePublished":"2021-05-03T13:19:08.436Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-04T16:57:26.887Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Leonida Espinoza"},"datePublished":"2021-05-01T01:13:02.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T20:50:08.444Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mitzi linscott"},"datePublished":"2021-02-15T21:56:12.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, quick and easy and super friendly","comment":{"@type":"Comment","name":"","datePublished":"2021-02-16T14:42:35.346Z","text":"Hello Mitzi, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Justin"},"datePublished":"2025-02-02T02:57:52.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Oscar Ramires for answering my mother's questions and concerns. He was very patient and caring.\n\nThank you for Octavio Ortiz for scheduling us in last minute and making the appointment seamless.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T02:17:47.045Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Teang Ung"},"datePublished":"2024-09-20T01:40:14.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would recommend them. Excellent customer service and my glasses arrived earlier than expected.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T20:45:14.074Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claudius Gayton"},"datePublished":"2024-09-10T03:57:40.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional\nCaring\nAnswered all questions\nI will ask for him at my next visit.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T17:25:42.812Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Annie Wong"},"datePublished":"2024-06-29T20:52:27.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Geoffrey Fernandez"},"datePublished":"2024-06-03T04:35:25.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ray Reyes"},"datePublished":"2024-05-30T21:41:24.407Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable, great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"laurent assaker"},"datePublished":"2024-03-23T02:07:21.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan is one of most helpful and courteous salesperson I’ve met in a long time at Macy’s. Jonathan you are much appreciated keep up the good service!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"W C"},"datePublished":"2024-03-19T04:42:47.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! Patient and thorough","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Natalie Carter"},"datePublished":"2024-02-11T06:10:17.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience! Super organized and quick service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jase Kinder"},"datePublished":"2024-02-09T21:23:03.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great repair job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Javad Sabokpey"},"datePublished":"2023-12-14T04:04:46.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have the best choices of glasses and excellent sales associates who know and are very helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jose Marquez"},"datePublished":"2023-11-30T15:47:14.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very courteous and great customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Patricia Marin"},"datePublished":"2023-11-26T03:36:23.585Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff and excellent service also variety of glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Douglas Plantada"},"datePublished":"2023-11-25T21:12:13.362Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany was extremely helpful!! Thank you very much for helping with the repair!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carol Gonzalez"},"datePublished":"2023-11-25T18:15:28.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The personnel are very informative and patient with the clients.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hilda Maglaya"},"datePublished":"2023-06-24T05:33:03.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio and staff are very attentive and helpful, overall great service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"silvia arenas"},"datePublished":"2023-06-08T14:40:08.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T15:08:06.41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Peter Mellini"},"datePublished":"2023-06-05T15:48:35.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Third time shopping at this particular LensCrafter. The associates are all very helpful and professional. When LensCrafter say they will do everything to make you happy they are not kidding. I highly recommend Octavio at the LensCrafter at Macy'. He is pleasant, professional and does his best to make you buying experience a happy occasion.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T16:53:45.722Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"EmanuelAnthonyBucio"},"datePublished":"2023-05-07T22:42:45.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience, Octavio helped me pick out the right sunglasses for my vacation!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T19:39:02.002Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linda Shen"},"datePublished":"2023-05-06T21:19:04.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T14:41:16.575Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shaye Ogbonna"},"datePublished":"2023-04-23T00:15:20.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-01T23:06:47.467Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lemuel Rivera"},"datePublished":"2023-04-20T22:52:50.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service❗️Came in looking for a Ray-Ban’s case and got one for free just for asking mind blown❗️","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T03:48:21.842Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tamia Rivera"},"datePublished":"2023-04-20T22:47:19.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really Great Service!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T03:33:58.455Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mickey Cafe"},"datePublished":"2023-04-17T21:01:13.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone is helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-04-25T01:27:25.128Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cindy Xin"},"datePublished":"2023-04-16T20:54:38.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Quintana"},"datePublished":"2023-04-15T18:56:34.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria A Del Cid Morales"},"datePublished":"2023-04-13T21:58:51.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alex Novoselov"},"datePublished":"2023-04-13T00:29:36.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really happy with a new glasses! Thank for service Octavio! from glass room! Good job👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T18:30:10.058Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Karine Badivian"},"datePublished":"2023-04-11T21:23:38.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a very helpful and courteous customer representative, Octavio Ortiz, assist me with fixing my eye glasses. I am very pleased and appreciate his willingness to help me.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T13:08:37.067Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rhonda Duncan"},"datePublished":"2023-04-07T20:09:13.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavia Ortiz is the greatest . Very kind and passionate. Will refer him to my family and friends....","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T20:41:16.819Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"H L Acosta"},"datePublished":"2023-03-28T21:04:22.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-03T20:14:46.747Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cindy Bach"},"datePublished":"2023-03-11T02:28:35.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful job. Made the appointment online and filled out intake forms online to speed things up. Ancillary staff was efficient and professional. OD was also efficient and knowledgeable. Entire encounter took less than 30 minutes.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Charles Green"},"datePublished":"2023-03-08T01:16:23.215Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been wearing glasses and contacts for over 20 years and this is the worse experience that I have ever had with an eye exam, or optical office. I was rushed through the exam, overcharged by the optometrists and I went to the next Optometrist and they immediately found my insurance.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sophia Diaz"},"datePublished":"2023-02-07T03:47:08.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was amazing! Octavio, the manager of the Macy’s LensCrafters was exceptionally wonderful! True customer service. He was extremely helpful and easy going throughout my experience. I highly recommend to go see Octavio to assist you with all your eye wear needs. Thank you Octavio for being so wonderful!!🎉","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mil mascaras"},"datePublished":"2023-02-05T04:19:33.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was very helpful and polite. She was very knowledgeable and taught how to pick the right frames. I highly recommend her","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mike B"},"datePublished":"2023-02-01T02:24:09.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff here are so friendly and helpful, will always recommend this store and the one below! I wish I remembered everyone’s names who helped (I also went to the main store below for my eye exam), but MARY changed my world explaining the fit of glasses. She should train new employees across your region. I had such a terrible experience at my former hometown, but my latest experience has made up for it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lola Lola"},"datePublished":"2023-01-31T21:18:04.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was the best! Great service for my glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T19:42:48.22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Don Young"},"datePublished":"2023-01-28T19:53:59.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is the best customer service for a Lenscrafters store located inside Macy's in Arcadia. You definitely will be very happy with their fast and professional service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cynthia Jean Schoth"},"datePublished":"2023-01-24T02:00:14.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"J. BT"},"datePublished":"2023-01-21T19:42:11.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I asked to get my glasses tightened and a lovely gentleman handled my issue with ease. He was very professional, kind and an expert at the task. I highly recommend lens crafters at Macy’s!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T21:59:50.025Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chai Opart"},"datePublished":"2023-01-16T22:43:56.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was professional & very attentive to assist.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alex Hung"},"datePublished":"2023-01-05T03:39:56.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Generous staff who helped me with free nose pad replacement.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"The Adventures of Madeleine and Maxwell"},"datePublished":"2022-12-30T18:57:33.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T16:17:29.732Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephanie Ngo"},"datePublished":"2022-12-20T21:46:02.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"lahpai naw"},"datePublished":"2022-12-18T03:48:26.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team , Mary and Anthony are so nice.\nWe so satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:08:00.293Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mina Mar"},"datePublished":"2022-12-04T02:11:30.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-07T16:13:42.462Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Daniel Pang"},"datePublished":"2022-11-30T06:03:04.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One day I decided to visit the Arcadia mall, when I walked into Macy's I noticed a Lens Crafters. Soon after I was approached by a young lady named Mary, not only was she personable and patient she had full knowledge of all frames in inventory and what will best fit my facial structure. After patiently providing me with the best service I have ever received I purchased not one but 2 pairs of glasses. Since then I have let all my friends and family know the outstanding service I have experienced with \"Mary\" at Lens Crafters Arcadia Mall. Please pay her a visit and experience one of the largest displays of designer eye glass frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T15:12:07.952Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"rosa oliva"},"datePublished":"2022-11-13T00:41:28.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience.octavio was very professional and patient.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T16:43:25.456Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Herry Jiang"},"datePublished":"2022-11-12T23:25:38.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice service !!! Thanks xinxin and Dr. Kristen for help","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T15:43:42.919Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hermela Zerihun"},"datePublished":"2022-10-22T03:33:47.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T14:04:17.774Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Haig Yessayan"},"datePublished":"2022-10-22T00:31:31.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T20:52:12.825Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Baba Daryaie"},"datePublished":"2022-10-14T21:12:35.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got my eye exam at Arcadia LensCrafters and Mary took my vision assessments before seeing Dr. Murakami and it was the best exam ever! I recommend seeing Dr. Murakami amazing doctor!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T20:45:27.335Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kath.W"},"datePublished":"2022-10-08T22:50:05.789Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary + Dr Murakami are very good!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T20:08:07.76Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mei Tang"},"datePublished":"2022-10-02T21:05:26.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T19:27:20.457Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephany Gonzalez"},"datePublished":"2022-10-01T22:10:05.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-06T21:09:17.294Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mutch Camp"},"datePublished":"2022-09-22T20:08:42.535Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary & Anthony were exceptionally excellent!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:04:54.738Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jonathan Macias"},"datePublished":"2022-09-21T23:01:27.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very satisfied with my first visit. Octavio was very helpful and knowledgeable. He answered all of my questions, was patient and the whole experience felt natural. I will be coming back, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-22T16:29:02.826Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sureerat Richards"},"datePublished":"2022-09-10T22:02:09.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary is the best. She’s fantastic, super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:41:53.969Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Zhou"},"datePublished":"2022-09-04T01:18:11.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good service, staff is very kind and welcoming. Very thorough explanation, and answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Elaine Myung"},"datePublished":"2022-09-03T00:07:29.022Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Murakami and her team are very professional, thorough and kind. They are amazing!! Dr. Murakami is very knowledgeable and detailed in her explanations. I highly recommend her and her team!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael Lara"},"datePublished":"2022-09-01T21:45:44.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wish I can do more than 5 stars! Best service and quality of product! Special recognition goes to the General Manager Octavio Ortiz and his entire team. Every visit and need I had was remarkably handle personally and very professionally. For context to those reading this, they help me when I had a huge prescription, needed any adjustments/cleaning, post LASIK they helped with my first ever sunglasses, and now with blue filter glasses with my insurance spending card. They really go above and beyond for every instance. Thank you so much for caring so much!!! We are lucky to have you in our community.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-02T13:33:32.369Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claudia Dang"},"datePublished":"2022-08-12T21:39:53.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excelente services..Mary was the best!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-17T19:32:45.105Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"nadene preciado"},"datePublished":"2022-08-05T21:44:16.783Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was Great in assisting me with getting my new Versace Sunglasses!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-09T18:16:16.352Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kailyn Tilia Chiu"},"datePublished":"2022-07-31T19:20:51.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"fixed sunglasses that I haven’t been able to use in years","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:00:21.752Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sam Munji"},"datePublished":"2022-07-30T18:01:10.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were very helpful in repairing my sunglasses! Octavio made sure to return them to prime condition and even tuned up my reading glasses as well. Best Customer service I’ve received in a long time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Ramos"},"datePublished":"2022-07-23T23:16:32.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Regina Rojas was very helpful when trying to figure out the right style of glasses for my face. She was very attentive and knew what I was talking about and wanted right away.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T20:23:32.08Z","text":"Hi! Thank you so much for your review. We are excited to hear Regina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carlos Garcia"},"datePublished":"2022-07-23T18:06:22.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio made the process of getting new lenses very simple. He told me everything that was being done and the reasoning why. Overall, very professional and knowledgable at what he does.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T20:31:44.063Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana Fierro"},"datePublished":"2022-07-13T21:42:37.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T16:31:15.469Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"William Shuster"},"datePublished":"2022-07-09T03:29:56.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a very good experience they were polite and good at waht they were doing!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T15:57:57.043Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Martha Benitez"},"datePublished":"2022-07-02T00:47:05.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was super helpful in replacing the nose pad on my glasses. He was very nice and had excellent customer service skills. Thank you Octavio!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T20:00:29.583Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"christine peralta"},"datePublished":"2022-07-01T23:59:13.72Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T19:50:20.382Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Christina Tarango"},"datePublished":"2022-07-01T21:03:17.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T19:50:24.411Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"daniel mardones"},"datePublished":"2022-06-26T23:09:55.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-27T14:33:42.982Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linda Squibb"},"datePublished":"2022-06-23T18:27:01.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Regina, Octavio and Mary were so helpful in my decision making. I changed my mind on the frames and they made it work.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T18:14:53.917Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"cristal karlsson"},"datePublished":"2022-06-17T21:49:23.483Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Omg Marry is so amazing at helping pick the perfect sunglasses, I was so unsure of which ones to get but she came to my rescue and made life so simple by giving me her honest opinion. Thank you again","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Julie A"},"datePublished":"2022-06-17T21:47:31.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Madi Dear"},"datePublished":"2022-06-17T21:07:17.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Edgar RAMOS"},"datePublished":"2022-06-13T01:37:03.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anthony & Mary have the best customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-13T15:54:36.719Z","text":"Hi! Thank you so much for your review. We are excited to hear that Anthony and Mary were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Andrew Arcilla"},"datePublished":"2022-06-12T01:09:48.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke during our time at the mall and Octavio was super helpful with adjusting my glasses and letting us know about the latest deals! He even helped clean our sunglasses! Amazing service and super friendly!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T14:04:35.217Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gabriel Gomez"},"datePublished":"2022-06-10T21:13:34.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was the best!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-13T21:25:03.385Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mary joy bonete"},"datePublished":"2022-06-04T01:56:31.542Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:22:22.942Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arthur Delgado"},"datePublished":"2022-05-15T22:03:41.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service ! Anthony the employee was of great help to me through the process of purchasing glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T19:19:31.797Z","text":"Hi! Thank you so much for your review. We are excited to hear Anthony was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eugene Raganit"},"datePublished":"2022-04-30T23:38:11.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio is very friendly and helpful. My aunt had her glasses fixed FOR FREE. Wonderful customer service. Will be back","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T20:04:29.9Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kevork Habib"},"datePublished":"2022-04-29T18:59:30.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing doctor, very patient and super knowledgeable even with rare conditions and problems.\nFriendly staff. One-stop shop.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T20:57:24.047Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael De Santiago"},"datePublished":"2022-04-24T19:56:08.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-25T19:46:49.035Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jennifer Rascon"},"datePublished":"2022-04-22T21:59:23.131Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came here and got my prescription, glasses, and contacts that were the best for me! Anthony helped me out and he was so attentive to my needs! This store is the best","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:30:19.732Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carlos Duarte"},"datePublished":"2022-04-22T21:58:38.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:06:14.729Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Arevalo"},"datePublished":"2022-04-22T21:58:37.532Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T19:57:55.022Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Andrea Hernandez"},"datePublished":"2022-04-21T21:31:52.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been going to this location for my check ups for over a year now and truly it’s my favorite location. Their employee Regina has always been the one that helps me out when picking out lenses (I cannot see myself in the mirror that well w out my glasses), makes sure my frames aren’t too big/too small, and is incredibly attentive. The optometrist is also very kind and so so helpful. The overall environment is very welcoming and accommodating. 10/10 recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-25T20:51:51.579Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chi Nguyen"},"datePublished":"2022-04-13T21:30:23.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T19:45:35.582Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alejandro Molina"},"datePublished":"2022-04-11T02:38:10.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jesse Perez"},"datePublished":"2022-04-09T21:29:06.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:56:12.021Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MXNA LXSA"},"datePublished":"2022-04-06T03:03:58.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in because one of the screws fell out of my glasses. Anthony took the time to really help me out and go the extra mile to make sure that I was taken care of before I left before they closed for the night.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T15:31:37.726Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Thomas Hagie"},"datePublished":"2022-04-02T23:47:54.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, friendly staff. I highly recommend the Lenscrafters inside Macy’s.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"hendra brindis"},"datePublished":"2022-04-01T18:52:10.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service!!! I always come here to get my eye exams and my glasses! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"musicluva33"},"datePublished":"2022-03-27T22:26:11.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daniel and Mary were AWESOME! I was so indecisive about what pair of glasses to get & I literally tried on about 20 pairs. Mary was very helpful in helping me find the right frame for my face. They were both extremely patient, helpful, & friendly. If you need help finding the right pair of glasses, come visit these 2!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T16:17:40.402Z","text":"Hi! Thank you so much for your review. We are excited to hear that Daniel and Mary were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Antonette A"},"datePublished":"2022-03-27T22:25:15.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daniel and Mary were amazing to work with. My sister and I spent over an hour, maybe two, and they were so patient with us and lent their expertise on which frames complemented our faces best. Will definitely come back again and recommend them to anyone looking for new frames. Thank you Daniel and Mary for your help!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T16:18:20.432Z","text":"Hi! Thank you so much for your review. We are excited to hear that Daniel and Mary were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dayse M"},"datePublished":"2022-03-21T01:56:11.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was really friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T15:38:22.401Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Xochitl Valenzuela"},"datePublished":"2022-03-19T05:42:15.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service at LensCrafters Macy's Santa Anita is always Excellent! The Team is very Professional and Friendly. They get a 10!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hollie Hernandez"},"datePublished":"2022-03-18T20:03:33.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael Moore"},"datePublished":"2022-02-27T01:48:37.191Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T20:20:03.35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gwen Henry"},"datePublished":"2022-02-25T23:55:39.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was so patient and helpful in finding exactly the right frames! Everyone on the staff, even the customers were helpful in giving input (it was like a family experience)\nThank you Dr Murakami...for explaining everything during the eye health check. So professional and friendly! Love this LensCrafters in Macy's.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sylvia Marcos"},"datePublished":"2022-02-21T01:42:37.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hi i had a really good experience here, Mary is the best! Very knowledgeable and patient!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T14:44:55.227Z","text":"Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sonia Shen"},"datePublished":"2022-02-12T18:44:37.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chi Hung Lieu"},"datePublished":"2022-02-12T18:44:27.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nicolas Abasta"},"datePublished":"2022-02-06T02:19:24.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Regina was very helpful and nice","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cj Conner"},"datePublished":"2022-02-06T00:17:31.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was extremely helpful, knowledgeable and nice. Thank you for a great experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kejia Zhu"},"datePublished":"2022-01-25T02:47:27.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T15:13:17.416Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"I am Nonstopjennythecool"},"datePublished":"2022-01-06T02:43:03.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was really helpful! All the team in Macys are very nice. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T14:16:34.343Z","text":"Hi! Thank you so much for your review. We are excited to hear that Octavio and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Margaret Longoria"},"datePublished":"2021-12-27T20:17:50.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was awesome and curious,great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-31T16:32:00.638Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Consuelo Cornejo"},"datePublished":"2021-12-12T21:38:40.76Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is always helpful and helped me save. Coming back always.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T19:06:41.322Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ethan"},"datePublished":"2021-12-12T19:16:46.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wasn’t really expecting anything when going to visit this location but the staff went above and beyond to answer my questions and provide amazing service. I wasn’t planning to purchase but Octavio & Regina helped me find frames that I couldn’t resist and his service made me feel great about buying. I’m recommending this location to anyone needing friendly service by people who know their stuff!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T21:22:01.701Z","text":"Thanks for the review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marlene Lope"},"datePublished":"2021-12-11T01:47:02.582Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T14:19:36.273Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jose Aviles"},"datePublished":"2021-12-05T22:00:02.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio was awesome! Very helpful and answered all of my questions. Would definitely come back again.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-06T19:40:44.354Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carmina Pingue"},"datePublished":"2021-12-03T21:26:49.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Regina and Octavio have been really helpful with picking out the right frames for me! I’m excited to receive new glasses! I highly recommend them!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Keith Contreras"},"datePublished":"2021-11-26T20:06:58.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-01T21:45:17.441Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adriana"},"datePublished":"2021-11-23T02:24:30.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great quality frames, friendly customer service and willing to explain to customer breakdown of prices with insurance or without.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Leticia Contreras"},"datePublished":"2021-11-19T00:30:01.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:58:09.093Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claudia Soto"},"datePublished":"2021-11-17T20:40:20.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio ware very attentive and very kind. My glasses needed to be repaired and he did a great job! He even made sure they fit perfectly. Very great service. (:","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michelle Andrea Moreno"},"datePublished":"2021-11-13T21:18:59.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T19:49:04.373Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Emmanuel Arevalo"},"datePublished":"2021-11-06T04:54:15.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T21:24:49.338Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anni Quach"},"datePublished":"2021-11-06T02:13:50.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first time with lenscrafter and assisted by Mary. Super awesome experience. I am definitely coming back for my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T18:20:04.155Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gerardo Olivarez"},"datePublished":"2021-10-30T02:33:20.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All staff at Lens Crafters at Macy’s are the best very knowledgeable,professional,and helpful in every way if you need a good service and honest people and best eye doctor like Dr.Murakami your in the right place","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:55:13.072Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gerald Nwagbuo"},"datePublished":"2021-10-30T02:11:38.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:43:21.529Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mireya Acevedo"},"datePublished":"2021-10-30T00:45:13.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, with my glass new colors marry is very knowledge recommend my change of looks Great am so happy ,all's crews members friendly atmosphere I will recommend it","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:33:52.734Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linqing Peng"},"datePublished":"2021-10-10T17:13:03.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary is very sweet. She helped me picked a frame that fitted me very well. Love it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sanghee Chung"},"datePublished":"2021-10-10T02:24:27.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Zmbgrl O"},"datePublished":"2021-10-09T23:01:11.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Orly Pena"},"datePublished":"2021-10-01T21:23:30.882Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable reps Regina and Octavio were great! My mom and I aren't very educated in the eye wear and they went above and clarified terms we didn't understand. Thank you also to the wonderful Dr 💯🙏","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joyce Braunheim"},"datePublished":"2021-09-30T21:35:17.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at the Macys Lenscrafters in The Santa Anita Mall are amazing beyond!!! They are so professional and really take the time to find the right frames for your face. They are so customer driven it is so fun to come in and get excited about finding another pair with them. I worked with Octavio Ortiz and Mary Chan. Thank you Lenscrafters for hiring such great people !! Joyce Braunheim","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T17:05:47.338Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eugene Lee"},"datePublished":"2021-09-22T00:45:10.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T21:28:43.388Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alicia Aguilar"},"datePublished":"2021-09-17T22:15:28.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service I received here was fantastic! The employees are very friendly, helpful and so quick to help me with my glasses repair!!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T17:33:14.641Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Riverc4"},"datePublished":"2021-09-12T20:39:24.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T13:14:27.337Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Margaret Rogers"},"datePublished":"2021-08-30T18:49:42.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Even though the store was busy all staff members were able to address all clients in a professional smooth manner . It took me a while to find a frame, I tried on many styles, the staff did not rush me, they made me feel comfortable and recommended styles that I may have missed. Each frame I tried on a staff member cleaned the frame prior to having it returned to the display.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-31T19:18:41.184Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nadia Saad"},"datePublished":"2021-08-22T23:38:55.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan is very professional friendly and solves your issues no matter what. I highly recommend him if you are looking to get your eyeglasses or sunglasses he makes your buying experience more enjoyable!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T14:29:34.206Z","text":"Hi! Thank you so much for your review. We are excited to hear Alice was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"James Peng"},"datePublished":"2021-08-17T22:00:10.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Five stars!!! All of the glasses are organized and well laid out in a formal presentation that allows viewing easy. They also have a great selection of glasses that range from Ray Bans all the way to Versace and the staff is also very kind and supporting. They have offered me excellent help cleaning and fixing my glasses until it was made perfect for me.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T13:59:49.256Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"david chong"},"datePublished":"2021-08-17T02:00:52.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. The staff is very nice and always welcoming. They offer great deals and professional adjustments. I got two pair of glasses here at a good price! Their summer promotion is a wonderful deal, and the staff shared with me all the wonderful selections for my glasses. I would highly recommended this place. Would definitely come back again for their quality service.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T19:34:06.011Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kathleen Khao"},"datePublished":"2021-08-16T01:06:36.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alice and Octavia was really helpful. Love the free cleaning service and tightens of my glasses. Always made a trip to visit them on all my visits! Super helpful, friendly, and full of great advice.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T13:44:50.291Z","text":"Hi! Thank you so much for your review. We are excited to hear that Alice and Octavia were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tom S."},"datePublished":"2021-08-08T02:21:47.75Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If anyone buys eyeglasses, lenses, frames and sunglasses with insurance, I highly suggest to AVOID this shop. The staff was very friendly, but the staff input my information and enrolled my insurance to purchase eyeglasses from this store WITHOUT my consent. The staff said that she couldn't get me the price or quote until she input my insurance details, so I gave it to her. I found out my insurance coverage was not available when I visited another shop, and I discovered that my insurance was used by this LensCrafters shop. I have called LensCrafters the number listed, it went to the voicemail all the time. By the way, I purchased the eyeglasses plus adding other options from elsewhere, I paid ONLY $63 using my insurance instead of the offer from this LensCrafters quoted me around $400 for the identical eyeglasses. I don't recommend this place and I will not go back there again.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T18:08:05.408Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Daniela Gutierrez"},"datePublished":"2021-07-23T20:46:38.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mary was an excellent consultant. Very helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T17:11:25.791Z","text":"Hi! Thank you so much for your review. We are excited to hear that Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Christina Seyfi"},"datePublished":"2021-07-15T22:17:48.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Octavio had the best customer service skills and was simply amazing!! He helped adjust my glasses today and was extremely professional and helpful. Thank you, thank you they now fit perfect.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T15:44:05.762Z","text":"Hi! Thank you so much for your review. We are excited to hear Octavio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deborah Lyon"},"datePublished":"2021-05-03T13:19:08.436Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-04T16:57:26.887Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Leonida Espinoza"},"datePublished":"2021-05-01T01:13:02.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T20:50:08.444Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mitzi linscott"},"datePublished":"2021-02-15T21:56:12.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, quick and easy and super friendly","comment":{"@type":"Comment","name":"","datePublished":"2021-02-16T14:42:35.346Z","text":"Hello Mitzi, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Macy's - Santa Anita

Open Today Until 9:00 PM
4.9 out of 5.0
(144 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(626) 445-7862

Store Information

400 S. Baldwin Avenue Ste 100
Arcadia, CA 91007
Get Directions
Phone:(626) 445-7862

Store Hours

Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
Monday10:00 AM - 9:00 PM

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(626) 445-7862

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Visit us at LensCrafters at Macy's 400 S. Baldwin Avenue

400 S. Baldwin Avenue LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters at Macy's Arcadia, CA

4.93/5
(144 reviews)
Justin
February 02, 2025
5.0/5
Thank you to Oscar Ramires for answering my mother's questions and concerns. He was very patient and caring. Thank you for Octavio Ortiz for scheduling us in last minute and making the appointment seamless.
Response from LensCrafters at Macy's
February 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Teang Ung
September 20, 2024
5.0/5
I would recommend them. Excellent customer service and my glasses arrived earlier than expected.
Response from LensCrafters at Macy's
September 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Claudius Gayton
September 10, 2024
5.0/5
Professional Caring Answered all questions I will ask for him at my next visit.
Response from LensCrafters at Macy's
September 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Annie Wong
June 29, 2024
5.0/5
Geoffrey Fernandez
June 03, 2024
5.0/5
Ray Reyes
May 30, 2024
5.0/5
Very knowledgeable, great service.
  • ...
laurent assaker
March 23, 2024
5.0/5
Jonathan is one of most helpful and courteous salesperson I’ve met in a long time at Macy’s. Jonathan you are much appreciated keep up the good service!!
W C
March 19, 2024
5.0/5
Awesome customer service! Patient and thorough
Natalie Carter
February 11, 2024
5.0/5
Wonderful experience! Super organized and quick service!
  • ...
Jase Kinder
February 09, 2024
5.0/5
Great repair job!
Javad Sabokpey
December 14, 2023
5.0/5
Always have the best choices of glasses and excellent sales associates who know and are very helpful
Jose Marquez
November 30, 2023
5.0/5
Very courteous and great customer service!
  • ...
Patricia Marin
November 26, 2023
5.0/5
Nice staff and excellent service also variety of glasses
Douglas Plantada
November 25, 2023
5.0/5
Tiffany was extremely helpful!! Thank you very much for helping with the repair!
Carol Gonzalez
November 25, 2023
5.0/5
The personnel are very informative and patient with the clients.
  • ...
Hilda Maglaya
June 24, 2023
5.0/5
Octavio and staff are very attentive and helpful, overall great service!
silvia arenas
June 08, 2023
5.0/5
Response from LensCrafters at Macy's
June 08, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Peter Mellini
June 05, 2023
5.0/5
Third time shopping at this particular LensCrafter. The associates are all very helpful and professional. When LensCrafter say they will do everything to make you happy they are not kidding. I highly recommend Octavio at the LensCrafter at Macy'. He is pleasant, professional and does his best to make you buying experience a happy occasion.
Response from LensCrafters at Macy's
June 05, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
  • ...
EmanuelAnthonyBucio
May 07, 2023
5.0/5
Had a great experience, Octavio helped me pick out the right sunglasses for my vacation!
Response from LensCrafters at Macy's
June 09, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Linda Shen
May 06, 2023
5.0/5
Response from LensCrafters at Macy's
June 12, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Shaye Ogbonna
April 23, 2023
5.0/5
Response from LensCrafters at Macy's
June 01, 2023
Thank you for your review! We look forward to serving you again!
  • ...
Lemuel Rivera
April 20, 2023
5.0/5
Amazing customer service❗️Came in looking for a Ray-Ban’s case and got one for free just for asking mind blown❗️
Response from LensCrafters at Macy's
May 17, 2023
Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!
Tamia Rivera
April 20, 2023
5.0/5
Really Great Service!
Response from LensCrafters at Macy's
May 17, 2023
Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you again!
Mickey Cafe
April 17, 2023
5.0/5
Everyone is helpful
Response from LensCrafters at Macy's
April 25, 2023
Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!
  • ...
Cindy Xin
April 16, 2023
5.0/5
John Quintana
April 15, 2023
5.0/5
Maria A Del Cid Morales
April 13, 2023
5.0/5
  • ...
Alex Novoselov
April 13, 2023
5.0/5
I really happy with a new glasses! Thank for service Octavio! from glass room! Good job👍🏻
Response from LensCrafters at Macy's
April 18, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Karine Badivian
April 11, 2023
5.0/5
I had a very helpful and courteous customer representative, Octavio Ortiz, assist me with fixing my eye glasses. I am very pleased and appreciate his willingness to help me.
Response from LensCrafters at Macy's
April 12, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Rhonda Duncan
April 07, 2023
5.0/5
Octavia Ortiz is the greatest . Very kind and passionate. Will refer him to my family and friends....
Response from LensCrafters at Macy's
April 11, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
  • ...
H L Acosta
March 28, 2023
5.0/5
Response from LensCrafters at Macy's
April 03, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Cindy Bach
March 11, 2023
5.0/5
Wonderful job. Made the appointment online and filled out intake forms online to speed things up. Ancillary staff was efficient and professional. OD was also efficient and knowledgeable. Entire encounter took less than 30 minutes.
Charles Green
March 08, 2023
1.0/5
I have been wearing glasses and contacts for over 20 years and this is the worse experience that I have ever had with an eye exam, or optical office. I was rushed through the exam, overcharged by the optometrists and I went to the next Optometrist and they immediately found my insurance.
  • ...
Sophia Diaz
February 07, 2023
5.0/5
My experience was amazing! Octavio, the manager of the Macy’s LensCrafters was exceptionally wonderful! True customer service. He was extremely helpful and easy going throughout my experience. I highly recommend to go see Octavio to assist you with all your eye wear needs. Thank you Octavio for being so wonderful!!🎉
mil mascaras
February 05, 2023
5.0/5
Mary was very helpful and polite. She was very knowledgeable and taught how to pick the right frames. I highly recommend her
Mike B
February 01, 2023
5.0/5
The staff here are so friendly and helpful, will always recommend this store and the one below! I wish I remembered everyone’s names who helped (I also went to the main store below for my eye exam), but MARY changed my world explaining the fit of glasses. She should train new employees across your region. I had such a terrible experience at my former hometown, but my latest experience has made up for it.
  • ...
Lola Lola
January 31, 2023
5.0/5
Mary was the best! Great service for my glasses
Response from LensCrafters at Macy's
February 06, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Don Young
January 28, 2023
5.0/5
This is the best customer service for a Lenscrafters store located inside Macy's in Arcadia. You definitely will be very happy with their fast and professional service. Thank you!
Cynthia Jean Schoth
January 24, 2023
5.0/5
  • ...
J. BT
January 21, 2023
5.0/5
I asked to get my glasses tightened and a lovely gentleman handled my issue with ease. He was very professional, kind and an expert at the task. I highly recommend lens crafters at Macy’s!
Response from LensCrafters at Macy's
January 26, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Chai Opart
January 16, 2023
5.0/5
Mary was professional & very attentive to assist.
Alex Hung
January 05, 2023
5.0/5
Generous staff who helped me with free nose pad replacement.
  • ...
The Adventures of Madeleine and Maxwell
December 30, 2022
5.0/5
Response from LensCrafters at Macy's
January 05, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Stephanie Ngo
December 20, 2022
5.0/5
lahpai naw
December 18, 2022
5.0/5
The team , Mary and Anthony are so nice. We so satisfied.
Response from LensCrafters at Macy's
December 23, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
  • ...
Mina Mar
December 04, 2022
5.0/5
Response from LensCrafters at Macy's
December 07, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Daniel Pang
November 30, 2022
5.0/5
One day I decided to visit the Arcadia mall, when I walked into Macy's I noticed a Lens Crafters. Soon after I was approached by a young lady named Mary, not only was she personable and patient she had full knowledge of all frames in inventory and what will best fit my facial structure. After patiently providing me with the best service I have ever received I purchased not one but 2 pairs of glasses. Since then I have let all my friends and family know the outstanding service I have experienced with "Mary" at Lens Crafters Arcadia Mall. Please pay her a visit and experience one of the largest displays of designer eye glass frames.
Response from LensCrafters at Macy's
November 30, 2022
Hi! Thank you so much for your review. We are excited to hear Mary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!
rosa oliva
November 13, 2022
5.0/5
Wonderful experience.octavio was very professional and patient.
Response from LensCrafters at Macy's
November 17, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
  • ...
Herry Jiang
November 12, 2022
5.0/5
Nice service !!! Thanks xinxin and Dr. Kristen for help
Response from LensCrafters at Macy's
November 14, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Hermela Zerihun
October 22, 2022
5.0/5
Response from LensCrafters at Macy's
October 26, 2022
Thank you for your review! We look forward to serving you again!
  • ...

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