LensCrafters

Scottsdale Fashion Square Mall

Michelle, the store manager, was amazing! She helped me pick great frames, made awesome recommendations and was so friendly and approachable. She genuinely cares about her customers which is shown in the small details of polishing your existing glasses, etc. Fantastic experience!

Major purchase of extravagant lenses with frames with not one but TWO insurance plans from federal government -- paid 100% up-front -- two weeks later not one word about finished products -- even tho upon ordering my salesman stated any day now...OK, so when checked back after a week salesman stated mail with lenses might've arrived now but he'd have to check...OK, far as I can tell the only NOW is clearly the PAY LENSCRAFTERS part...coz HUNDREDS of dollars after ordering still waiting for [1] product -- ANY product; & [2] quality assessment of product.

Great staff. Love my glasses

I have received my glasses with wrong prescription and is confirmed by LensCrafters technician when I went back after 2 weeks. As a results I had severe head ache for 2 times I tried and day off from work. I strongly recommend checking glasses before you give it to customer. Honestly I didn’t expect this.

The prescription was completely wrong Man who organised it gave me long distance as opposed to reading . Disaster