<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Village Plaza"},"ratingValue":"4.6 out of 5.0","reviewCount":162}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francis Florita"},"datePublished":"2025-04-03T00:52:14.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was great helping us out choosing our frames...very knowledgeable and very helpful..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Brennan"},"datePublished":"2025-04-01T04:06:38.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beings it was my first time getting glasses. Milla Roberts was extremely helpful & knowledgeable to help me choose the best lenses for my needs.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-02T01:57:15.034Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mindy Brennan"},"datePublished":"2025-04-01T04:00:52.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and willing to help save money and understand insurance","comment":{"@type":"Comment","name":"","datePublished":"2025-04-02T01:54:45.224Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rouge"},"datePublished":"2025-03-22T19:53:31.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-23T09:37:59.444Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Renter"},"datePublished":"2025-03-03T23:35:39.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was so very pleasant to work with. She told me about the new things you were offering. Will be back","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T11:37:23.882Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Neves"},"datePublished":"2025-03-02T20:44:26.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very happy with visit with Milla. She was pleasant and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T03:46:58.159Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Trevino"},"datePublished":"2025-02-27T18:12:55.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My friend and I received excellent customer service from the assistant manager, Milla. She was efficient, professional, friendly, and knowledgeable.\n\nThank you, Milla, for such excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T21:05:35.402Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iain Power"},"datePublished":"2025-02-27T11:18:24.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding Eye Care Experience – Highly Recommend!\n\nI recently visited Envision Eye Care at LensCrafters and couldn’t be more pleased with the experience. The staff was warm, professional, and incredibly helpful. The office was clean, well-organized, and equipped with state-of-the-art technology, which immediately put me at ease.\n\nThe doctor was thorough, knowledgeable, and took the time to explain every step of the exam in a way that was easy to understand. She listened carefully to my concerns, answered all my questions, and provided expert recommendations tailored to my specific needs. Their professionalism, attention to detail, and genuine care for their patients truly set them apart.\n\nI now have a much better understanding of my eye health and the confidence that I am receiving top-quality care. Whether you need a routine eye exam, new glasses, or specialized treatment, I highly recommend the doctor and team for anyone!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T22:34:32.134Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexia Segovia"},"datePublished":"2025-02-26T23:00:03.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was great and super helpful in finding the perfect glasses for me. It took only a week to get my glasses in. Will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T15:33:51.577Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbi Paladino"},"datePublished":"2025-02-18T17:38:32.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla is very nice and knowledgeable about prescriptions and eyewear. Lots of designs to choose from.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T04:57:45.609Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gig Gurl"},"datePublished":"2025-02-18T12:50:03.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at @lencrafters was very professional. Milla rocked!! The first person I spoke to was trying to quote me a price of almost eight hundred and fifty dollars on my eyeglasses. I don't have insurance, so I would be paying cash. After I finish with my eye exams, I was now dealing with Milla. She utilized the website that was having an additional sell, which she was allowed to do in store.But the other representative apparently didn't know, or wasn't trying to let me know. And the price went from $850.00 down to 467.15 out the door. She was amazing and greatly appreciated. And mind you, I ordered Ralph Lauren frames. I got the highest quality lenses with all the bells and whistles. The UV, the blue light protection, Transition lenses, progressives for my dual lens needs, scratch guard, anti glare anti smudge. She was personable and very willing to help and I really appreciate it.She has a customer for life.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T03:43:31.924Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry McBroom"},"datePublished":"2025-02-16T22:08:14.789Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good selection of frames. Very knowledgeable staff. Camilla was very helpful in going through the paper work and helping me select the best looking frames. I would highly recommend LensCrafters 0676 to everyone looking for a thorough exam and a good choice of frames.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T06:53:48.752Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandy Major"},"datePublished":"2025-02-07T17:26:34.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was absolutely wonderful! She helped me pick frames that don't make me look like a fool. She was very patient while showing me different progressive lens options and tinting. I'm extremely happy with my appointment w the dr as well. I feel she really explained everything very well and without making me panic. (Glaucoma sneeking into my left eye) but explained it very clearly. Thank you ladies, it was a great experience 😊.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-08T04:01:25.158Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Preston Alexander"},"datePublished":"2025-01-31T23:39:05.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters, located at 12605 N Tatum Blvd., to talk to someone about putting new lenses in a pair of glasses I already owned. The LensCrafters associate I spoke with was Melody P. She was FANTASTIC! Very nice. She listened to my wants and to my concerns. She was so kind and so friendly. She talked me through my options. She was so patient. If you’re in need of any kind of eyewear needs, I would highly recommend Melody P. Go see her and you’ll quickly realize you made a great choice, just as I did. Melody P. went above and beyond. 5 Star service. If there were more Stars offered, Melody would be deserving of them. Thank you Melody!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T07:52:43.147Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Rivas"},"datePublished":"2025-01-26T01:28:08.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved coming here! Everyone was so nice and attentive. Kevins was super cool and definitely made the process seem more exciting then just purchasing glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T01:37:38.527Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M H"},"datePublished":"2025-01-23T15:49:54.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience with Milla she helped me with my meta glasses and was very nice explained everything and made sure I was good thank you Milla","comment":{"@type":"Comment","name":"","datePublished":"2025-01-24T03:06:45.997Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kari watts"},"datePublished":"2025-01-17T17:34:45.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mila was amazing! Incredibly patient and very thorough in helping me find exactly what I wanted. Would highly recommend working with her if you’re looking for new glasses. 😊","comment":{"@type":"Comment","name":"","datePublished":"2025-01-18T03:34:07.933Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jannell Ll"},"datePublished":"2025-01-15T23:51:15.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin and Milla were super helpful today with my visit. Kevin was knowledgeable with the specific brands and style I was looking for and narrowed down the locations for me. Will be coming back for future purchases and fittings!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T07:11:31.084Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Russo"},"datePublished":"2025-01-15T18:22:05.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T04:03:19.847Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony C"},"datePublished":"2025-01-12T22:29:31.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla is awesome, would give more stars if possible. First time for glasses and she helped me through no problem.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-13T06:35:42.633Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaleb Zelaya"},"datePublished":"2025-01-07T17:17:04.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was our family's first time going to an optometrist and buying glasses.\n\nOur optometrist was kind and informative, she was absolutely wonderful with my 6yr old daughter and kept her comfortable and smiling throughout.\n\nCamilla and the team were so welcoming and helpful. Camilla helped us so wonderfully and was absolutely kind and genuine in the interaction. They all were willing to help and answer questions, and did it all with smiles.\n\nWe will definitely be coming back.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T03:31:47.019Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernadeth Aquino"},"datePublished":"2024-12-17T01:50:41.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience, I feel welcomed to the store as a First time Patient with my family... Doctor Romaguera was very cool & explained things to my husband in both professional and light way & thats a plus since this was my husband's very first eye-exam... Mila Roberts, assistant manager was also exceptionally friendly and have a very good costumer service, I forgot to make sure my prescription is correct since catering to my daughter & my husband so I made a couple mistakes but Mila fixed it.. I was very shy to ask but Mila made me feel there's no problem! So Thank you Lenscrafter Thank you ladies at Lenscrafter at Village Plaza. ---This is Maria Quinney (Bernadeth Aquino)","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T05:43:00.739Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenn Fernandes"},"datePublished":"2024-12-08T23:36:32.013Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T17:49:25.133Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Bull"},"datePublished":"2024-11-26T06:57:12.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was beautifully taken care of by Milla Roberts at the Village Plaza location. She helped me pick out new frames and gave me helpful feedback about the look of possible frames. She also helped me to save a substantial amount of money on my new glasses. I’ll definitely keep returning to this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T15:36:50.189Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Philip Konomos"},"datePublished":"2024-11-24T22:01:59.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to Lens Crafters for a new pair of glasses today. Milla Roberts, who was working there, was friendly and very helpful. She helped me work through their vast selection, and I found the perfect pair at a great price.\n\nThank you, Milla!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T18:49:12.142Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rene V"},"datePublished":"2024-11-24T16:04:21.886Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was actively treated like an annoyance at this location, rather than a paying customer, will not be coming back to a LensCrafters","comment":{"@type":"Comment","name":"","datePublished":"2024-11-25T21:37:21.095Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Gonzalez"},"datePublished":"2024-11-17T00:18:03.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was such a great help with explaining the process and even helping me decide on the frame and transition lens which I truly appreciated as someone who can be indecisive with purchases. The staff is always so welcoming and patient with you definitely always have a great customer experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:27:32.958Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jonathan weeks"},"datePublished":"2024-11-16T20:59:30.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience. Extensive selection. Great crew. Thanks Milla","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T20:22:19.956Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Akers"},"datePublished":"2024-11-15T23:14:42.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:48:36.2Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dudley1907"},"datePublished":"2024-11-12T03:11:35.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ricardo, Niko and Kevin at this location are all AMAZING!! Highly recommend people come to this friendly, helpful store!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:50:30.408Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Helen Tinsley"},"datePublished":"2024-11-11T21:23:48.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor and Milla took as much time with me as needed and explained options, etc. I felt very comfortable and valued.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T21:04:56.891Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Jones"},"datePublished":"2024-10-28T19:14:21.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I didn't like the frames I originally picked out so I returned and chose another pair. It was so easy and totally hassle free. The staff was friendly, professional and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T19:52:58.306Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suedy Hoffman"},"datePublished":"2024-10-19T07:15:50.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All around great experience! I will return here for sure.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T20:38:08.747Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean H."},"datePublished":"2024-10-12T00:10:48.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was an outstanding representative and employee of LensCrafters. She patiently helped me in my purchase for my new eyeglasses and assisted me to choose the right fit and look. She also helped me with extra lens options and to get the best price possible. I am a happy customer :)!\nSean","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T17:08:07.126Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Anderson"},"datePublished":"2024-10-09T22:07:46.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team at this location are absolutely wonderful. They take the time to be thorough in their evaluation and explain things to you in detail. If something is not fitting or working quite right they take the time to make sure to fix it. I cannot recommend them enough!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T20:05:14.081Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Barlow"},"datePublished":"2024-10-07T20:38:16.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"While I was on vacation, I dropped by the Desert Ridge Lens Crafters’s store to ask about replacing a nose pad on my glasses, that had fallen off, and I was unable to find it. Abby, a customer rep, told me that they would be glad to replace it for me at no cost! Within ten minutes, she had repaired the loose connection and replaced both of my nose pads. Of course, the rest of my vacation was much more pleasant since my glasses were now able to sit comfortably on my face. If I lived there, I would definitely consider filling a glasses prescription based on their customer service alone.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T20:53:17.436Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Selke"},"datePublished":"2024-10-06T17:47:06.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mila was awesome in fixing my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:21:39.724Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariel Valdespino"},"datePublished":"2024-09-29T20:08:51.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-07T20:37:18.115Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Toma"},"datePublished":"2024-09-26T00:13:10.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place, Doc Yamile was amazing!! Mika and Melody are absolutely wonderful!!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-01T19:52:56.426Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anne Tyler"},"datePublished":"2024-09-04T17:53:46.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every time I go into this LensCrafters, the staff there is professional and polite and patient. It’s wonderful.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T20:25:14.337Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"simit shah"},"datePublished":"2024-09-02T18:10:28.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was first class. Highly recommend anyone looking for new frames, addressing current frames/lenses and getting white glove service and treatment.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T14:39:23.116Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bonnie"},"datePublished":"2024-08-25T04:09:52.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All the employees are helpful, competent and caring. Manager Kevin Cole was more than understanding when it came to needing a new prescription.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T01:12:23.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Logan"},"datePublished":"2024-08-18T21:22:04.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T05:54:01.742Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lorana Christiansen"},"datePublished":"2024-08-04T14:24:20.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We needed glasses quickly and LensCrafters delivered. The service we got was excellent for my son.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T01:36:59.515Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CC V"},"datePublished":"2024-08-03T00:41:00.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a great experience! Everyone was so friendly and helpful. They guided me to the perfect pair of glasses! Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-04T00:23:19.015Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Bray"},"datePublished":"2024-07-21T05:56:14.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-22T01:18:43.215Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Hanlon"},"datePublished":"2024-07-16T20:58:59.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was absolutely great! Fast and efficient and friendly!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T05:24:22.568Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"howard hanlon"},"datePublished":"2024-07-16T20:58:17.868Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service very knowledge very pleasent","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T05:22:48.603Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ck The legend"},"datePublished":"2024-06-30T05:57:06.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the best locations I’ve been to. The staff is friendly and inviting. I will always get my glasses from this location. They have a great variety of frames but most importantly the staff is very passionate about helping you find the right frames!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-01T01:12:19.884Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vaishnavi Sripada"},"datePublished":"2024-06-30T02:53:50.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store manager helped me in time on the smart glasses where I did not received from Ray-Ban also","comment":{"@type":"Comment","name":"","datePublished":"2024-07-01T00:51:44.6Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Hodkinson"},"datePublished":"2024-06-27T01:31:15.112Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin took care of me. I purchased my new prescription sunglasses and I'm very happy with the experience","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T12:15:23.286Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Ordonez"},"datePublished":"2024-05-27T18:59:04.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff really took the time to take care of my wife and I From beginning to the end. very professional establishment, clean, and customer oriented . Will refer to relative and friends estimation","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T03:44:59.187Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Mallett"},"datePublished":"2024-05-16T21:34:30.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From start to finish it was an excellent experience. The eye doctor was very friendly and personable. The eye exam is done with the latest technology. Best I doctor experience I've had. I highly recommend her. My wife had the same excellent experience.\n\nThey have an incredibly wide choice of frames and lenses to fit any need. I would suggest that you ask for Mr Lee as he offers the most outstanding customer service. Mr Lee is very knowledgeable about the correct frame and lenses for your specific needs. He took the time to search out every available discount and promotion to give me the best possible price.\n\nMy glasses were ready sooner than expected and they are perfect. Mr Lee offered some excellent tips for the care of my new lenses when I picked up my glasses.\n\nWay better experience than at any boutique eyeglass Hut.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T07:04:15.457Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J R"},"datePublished":"2024-04-25T00:34:10.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was awesome!! I get nothing but compliments on my new specs. Location was clean, friendly service. Coming back and bringing a few friends as well. Thanks Kevin.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T00:24:24.719Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanity Ainsa"},"datePublished":"2024-04-25T00:32:14.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Dr. and the staff was absolutely amazing! I couldn't have asked for a better experience especially for my kids. I highly recommend Dr. R she was fantastic and thorough. They will definitely be our go to for exams and glasses from now on.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T00:22:47.325Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie M"},"datePublished":"2024-04-21T18:06:59.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience! I attempted to get glasses one day prior to leaving town and decided to take my chances. To my surprise I was able to get my prescription glasses within an hour of entering the store. I was told that a normal process is between 7-10 days which makes sense but I’m if ok with taking the sample frames from the store then they can have my glasses ready within a couple of hours. I have a basic lense prescription. From the moment I walked in the store I was greeted and the process began. The process was very efficient. The staff is very knowledgeable and friendly. I’m very happy and will definitely return in the future.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-22T04:03:26.651Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucy Harrison"},"datePublished":"2024-04-07T22:36:00.782Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was there this morning and Angelica who was the person in charge, was very kind, solved all the inconveniences I had with my glasses and always with a very good disposition, 10/10 for the service and attention","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T06:04:47.514Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Gomlicker"},"datePublished":"2024-03-22T20:27:13.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T04:31:08.629Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bettina Kathleen Silverman"},"datePublished":"2024-03-14T19:32:10.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for the great in-store service and quick delivery of glasses. Kind and patient staff.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T02:17:31.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M S"},"datePublished":"2024-03-09T22:58:40.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"John is unbelievably kind. The store is neat as a pin, offers lots of variety of frames, lenses, and services, and the customer service couldn't be better. Not all Lens Crafters are the same, and this one is a cut above. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-10T08:33:21.157Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Vargas"},"datePublished":"2024-02-25T23:18:51.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I felt really disappointed when a lens on my sunglasses popped out, and I lost the screw holding it in place. Unsure of how to fix them, I visited LensCrafters where Angela swiftly repaired them for me, even tightening the other loose screws. She was incredibly kind and exceptionally helpful! Thank you Angela for your help!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-26T02:00:24.455Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie Tilburt"},"datePublished":"2024-02-24T18:28:43.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The glasses were very nice","comment":{"@type":"Comment","name":"","datePublished":"2024-02-25T08:56:49.333Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Russton Tisdale"},"datePublished":"2024-02-06T19:50:04.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience here yesterday, 2/05/24, because of an employee by the name of John Lee. He was very patient with me and went over numerous options with me which was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kandie Konomos"},"datePublished":"2024-02-03T16:23:43.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla at Lenscrafters in Scottsdale is the best . She is my go to gal from now on ! Great customer service and can’t wait for those glasses to come in","comment":{"@type":"Comment","name":"","datePublished":"2024-02-04T11:28:04.631Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Parker"},"datePublished":"2024-01-24T19:10:45.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exam was very thorough. Explained things well.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-25T05:34:13.931Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Sprenger"},"datePublished":"2024-01-18T22:27:40.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff of this store is quite exceptional and truly service oriented … I never have less than perfect service, thank you Tatum staff","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T03:28:05.863Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Ynzunza"},"datePublished":"2023-12-31T02:32:04.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone from the check-in guy Eric to Dr. Jeger and the glasses specialist Juan. Everyone was professional, friendly, helpful and very informative. Great experience all the way around, 1st time to a lens crafters and bought a 2nd pair. Highly recommend them, extremely satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-01T11:34:47.958Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Liskey"},"datePublished":"2023-12-12T22:18:02.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was awesome! Showed me quite a few different frames, it was difficult to make a choice, bit I/we made the best choice I think. Tha k you so much for the great customer service and expertise!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-13T01:42:40.064Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Kotila"},"datePublished":"2023-12-11T00:04:34.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was great from Bethany! She was thorough and made great recommendations for me for my first pair of glasses. Would highly recommend and also will be coming back in the future!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T16:20:23.56Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marc F"},"datePublished":"2023-11-30T20:50:33.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is the best! I purchased a pair of Ray-Ban Meta glasses there and was helped by a gentleman named John Lee. If you go to Webster's dictionary and search on exceptional customer service, this guy's picture would show up. We had some issues getting the systems to order my glasses and John was a fantastic advocate who communicated with me once he was able to get the order to work as well as helped me every step of the way. Unbelievable customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T04:19:07.639Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aline Guerrero"},"datePublished":"2023-11-30T18:13:39.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Swaine"},"datePublished":"2023-11-23T03:25:48.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this LensCrafters! Huge thank you to Bethany L!! She helped me find the right glasses and for the best deal! Thank you so much for taking such great care of me! I can’t wait to get my glasses! :)","comment":{"@type":"Comment","name":"","datePublished":"2023-11-24T05:01:45.895Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franchesca Brown"},"datePublished":"2023-11-15T12:54:20.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone's very nice.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-16T06:30:25.428Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lady Lana"},"datePublished":"2023-11-13T04:18:43.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer care in understanding and execution of exactly what I was looking for.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-13T05:31:21.744Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe King"},"datePublished":"2023-11-03T00:52:09.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service/customer care. Bethany went above and beyond to make sure I was satisfied with my glasses- 10/10 would recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-11-04T04:33:52.299Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K H"},"datePublished":"2023-10-31T17:22:35.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was so friendly and helpful this morning! She answered my many questions and was able to assist with everything we needed. Thanks so much!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T19:21:16.868Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Skinner"},"datePublished":"2023-10-27T19:02:13.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful and helpful staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-28T02:35:48.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie Gospill"},"datePublished":"2023-10-25T23:00:35.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Now that I don’t need Rx glasses anymore, I wasn’t sure LensCrafters could help, but I really needed my sunglasses adjusted. Bethany to the rescue!! Great, knowledgeable service. Nice, professional shop! Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-26T00:58:53.201Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie McCauley"},"datePublished":"2023-10-20T21:43:51.664Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I woke up to the frame of my glasses being snapped in half, since they were 4 years old I figured the frame would no longer be in production and that I’d have to order new lenses and frames. Luckily my local LensCrafters had the same frame in stock and was able to pop my lenses in as well as adjust them to fit properly! Thank you John and Bethany!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:52:57.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jared Lesmeister"},"datePublished":"2023-10-20T19:02:06.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ordered shades through an online store and had them delivered to a LensCrafters. Angela (store 0676 on Tatum blvd) offered to adjust the glasses when I got the package. She also managed my return/refund when I decided I ordered the wrong thing. The staff was very attentive to other customers needs as well. Overall very helpful in the process and will be coming here in the future. Friendly, helpful, and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:59:18.044Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clayton Smith"},"datePublished":"2023-10-14T20:37:48.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was very pleasant, helpful and fun! She helped me use my insurance and their sale to get 2 pair at a great price. 😎","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T21:33:40.609Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corinne Black"},"datePublished":"2023-10-13T23:28:26.022Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So very helpful with the glasses selection and fitting process! Above and beyond excellent customer service. Thank you so much for all your help Bethany!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T16:41:53.637Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Burbidge"},"datePublished":"2023-10-11T19:37:21.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-12T03:51:40.965Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Heintz"},"datePublished":"2023-09-30T00:06:58.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-03T01:18:36.453Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bertrand Chatel"},"datePublished":"2023-08-31T17:59:42.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters at the Paradise Valley location is excellent and has fantastic staff willing to help you. They are knowledgeable and courteous.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T21:04:23.913Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Plicht"},"datePublished":"2023-08-18T21:04:26.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isaac, Dr. Villar-Romaguera, John Lee, and Angela were incredibly kind, friendly, and helpful. Isaac was able to get me in for an immediate exam and the entire team made me feel valued and welcome. I truly appreciate their time, expertise, and patience. Buying eyeglasses can be so confusing and expensive. I feel I paid a fair price for a pair of eyeglasses I really love and I never once felt any pressure to make immediate or even a same-day decision. I highly recommend this LensCrafters location.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-18T21:47:01Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Limon"},"datePublished":"2023-08-13T03:39:53.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Dr. was wonderful and Bethany was fantastic and so helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-14T15:05:27Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnny Anderson"},"datePublished":"2023-08-11T19:54:49.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome, thanks","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T21:03:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyrin Price"},"datePublished":"2023-08-05T19:01:08.231Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:32:59Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Conway"},"datePublished":"2023-08-04T15:01:39.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at LensCrafters in Phoenix was fabulous. Bethany did a fantastic job helping with frame options. She listened to what I wanted and was able to make great suggestions with the type of lens in both dark glasses and everyday glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T18:14:44.404Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joey Daly"},"datePublished":"2023-08-04T00:45:54.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was extremely nice and repaired my sunglasses for me.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T01:42:53Z","text":"Hi! Thank you so much for your review. We are excited to hear Bethany was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bethany Longo"},"datePublished":"2023-08-03T22:25:07.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan was great he was patient and did a great job with my safety’s I feel very protected. Nothing is getting passed these things.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T03:53:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kian butzow"},"datePublished":"2023-08-03T19:58:04.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T15:59:33.925Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shannon downs"},"datePublished":"2023-08-02T18:38:52.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful getting us squared away when my son’s glasses. Wouldn’t go anywhere else","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T01:02:26.035Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kassidy E"},"datePublished":"2023-07-16T03:18:33.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Visited this LensCrafters (Paradise Valley location) after having issues with an online order. Angela was super kind and helpful in addressing all of our questions and assisting us in finding a solution. Would absolutely recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T22:10:43.675Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kerry Zwiener"},"datePublished":"2023-06-22T14:33:51.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone in the office is so helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T22:00:38.824Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Ramirez"},"datePublished":"2023-06-15T23:20:00.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone is supper friendly and understanding and willing to help!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T23:57:09.217Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlene Abeyta"},"datePublished":"2023-05-27T20:41:22.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angela was awesome! She helped with what looked best for both glasses & sunglasses & was kind & fun through the whole process. Thanks Angela!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Mobley"},"datePublished":"2023-05-19T23:00:56.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan at LensCrafters helped me when no one else could. The location is a little hidden but worth it. Check them out!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T18:35:50.182Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherrie Wagner"},"datePublished":"2023-03-29T16:33:59.944Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited the Paradise Valley Mall location on Cactus for the first time yesterday. I needed a new pair of glasses, and Juan was amazing! He quickly calculated my vision benefits, pointed me in the right direction, and picked out my new favorite glasses. The store and Juan are great!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim C"},"datePublished":"2023-03-13T17:08:02.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Simple on-line appointment scheduling, store was easy to find. Staff welcomed me in and confirmed all the details for the appointment. Helpful staff showed me many frame choices.\n\nDr. Trandem is professional and answered my eye health questions.\n\nThe purchase process options were clearly explained. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Ruiz"},"datePublished":"2023-03-02T20:44:25.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-07T21:53:16.115Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drea"},"datePublished":"2023-02-28T18:07:23.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan was so patient with me and helped me pick my favorite pairs","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Salles"},"datePublished":"2023-02-20T19:45:07.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with Angela, very patience, knowledgeable and kind. I’ll come back for other frames here. So refreshing to see stellar customer service in my neighborhood.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Owens"},"datePublished":"2023-02-18T19:07:38.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hidden gem! This location tucked away on the NE corner of Tatum & Shea is outstanding! It's a nice-sized store with lots of choices. The staff is great, very helpful, and kind. I experienced excellent service. It's worth mentioning - there is ample parking too.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Sullivan"},"datePublished":"2023-02-08T21:23:43.329Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When I entered the store, I was greeted and helped to find several frames that fit what I'd been looking for. Juan continued to help me select the best style and finishes to meet my needs. He then worked with my insurance and made sure I received the best price.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T21:36:20.68Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikole Maldonado"},"datePublished":"2023-01-14T20:52:20.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so impressed with the store, the doctor and most of all Angela! She was so knowledgeable and patient as me and my two boys went through and found our new frames! We will be sticking with this store!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ingrid Quinn"},"datePublished":"2023-01-11T14:41:10.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My boyfriend Michael K visited this store yesterday and said he's never had such great service and care from anyone/anywhere like Laura gave him. Thank you Laura for your undivided attention and help. The store is very clean on top of the great service.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-11T14:54:40.376Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mickey Goldner"},"datePublished":"2023-01-07T18:36:10.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and quick. We had insurance issues and Angela was able to help us out.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:45:50.521Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Powell"},"datePublished":"2022-12-30T00:50:41.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and they really are patient with you as you try to find the perfect glasses for your needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Estephanie Villalaz"},"datePublished":"2022-11-17T03:53:49.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service was awesome. The doctor really focused on trying to help me what’s best for me and my vision. Juan, was very helpful when I needed help picking out my glasses. Overall this was the best experience I ever. They were really good at answering all the questions I had.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T14:21:59.238Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zaria Gibson"},"datePublished":"2022-11-05T20:32:45.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isaac did a fantastic job with fitting me for my glasses. Very kind, patient, and informative. Definitely would recommend him to others.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T15:31:04.138Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Miner"},"datePublished":"2022-10-29T17:42:18.026Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura and her team took great care of me when I needed to replace my lost glasses! Their quality customer service made the replacement process seamless and I had my glasses back within the same week. You will be in great hands at this LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T14:19:31.019Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"denese h"},"datePublished":"2022-10-12T15:44:06.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We walked in to look at glasses and right away were asked very nicely if we needed help. We were shown the areas of prices and started to browse. A different lady ( gen mgr) came by and helped my daughter pick out a pair, she went above and beyond with that due to my daughters high prescription.\nThe whole experience there was so nice and friendly and everyone there seemed to work so well together. They are very willing to keep their customers happy, very glad we stopped by.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T15:59:12.214Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Z S"},"datePublished":"2022-10-04T23:37:08.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a really great experience with this business. Everyone was extremely knowledgeable and respectful. The Optometrist was phenomenal. No one ever spent that much time explaining in detail what was going on with my vision. Laura was the perfect sales woman. She was not pushy and helped me with my AARP discount. Received my glasses within 5 days which was a week sooner than quoted. I highly recommend this establishment for glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:17:36.618Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anu J"},"datePublished":"2022-09-21T05:07:54.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an excellent experience with Juan he helped me fix my glasses gave me very beneficial info on ordering my next pair love the new store has many good frames to choose from","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T13:25:48.979Z","text":"Hi! Thank you so much for your review. We are excited to hear Juan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Kauppinen"},"datePublished":"2022-09-17T21:10:05.804Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Showed up for my appointment and was notified at check-in that a retinal eye scan was required. Was not disclosed on the phone when making the appointment. This is an additional cost and not optional. Going to Costco where you aren't required to pay an additional $30+ for a service you don't want","comment":{"@type":"Comment","name":"","datePublished":"2022-09-23T15:45:38.601Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony S"},"datePublished":"2022-09-17T20:59:23.507Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called and they said they accept EyeMed so I scheduled an exam. Once I filled out the paperwork, they told they required an additional service which I declined. They then refused to provide the standard exam.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-23T15:09:45.132Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margot Ratliff"},"datePublished":"2022-09-14T18:23:07.285Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura and Todd allowed me to have such a great experience finding some new frames! I actually see a completely different doctor but happened to be near this PV location on Tatum and am so glad I was. They were incredibly patient with me as I tried on basically every pair in the store, gave me great suggestions, space to feel comfortable choosing, and eventually their opinion to help me make my final choice. Very kind and chill associates that I left feeling like are new friends. Highly recommend this clean, comfortable and wide selection LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-14T20:38:59.189Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rudy Telesford"},"datePublished":"2022-09-04T23:47:34.976Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was very helpful, professional and assisted with an efficient first time buyer experience. Happy with the quality of the product and pricing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pamela Runfola"},"datePublished":"2022-08-29T20:15:58.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and efficient. Highly recommended. We will definitely return to this location.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-30T20:45:06.816Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Saunders"},"datePublished":"2022-08-28T17:23:36.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beautiful clean store, professional associates, the gentleman helping me was fun friendly and very knowledgeable.... I was just looking whille my partner was in the barbershop next door, next thing i know im buying sunglasses lol... Wonderful experience thank you...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Lazarus"},"datePublished":"2022-08-20T15:58:49.172Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We went in to LensCrafters to have a screw replaced in my glasses. We were greeted immediately by Angela and she could not have been more helpful. Great customer service, friendly and very helpful. Great experience. We are new to the area and we will use this LensCrafters from not on all because of what a great employee Angela is.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T15:35:01.324Z","text":"Hi! Thank you so much for your review. We are excited to hear Angela was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooke Bauermeister"},"datePublished":"2022-08-12T03:31:02.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 experience. Highly recommended this location specifically… and if Laura is there she is the BEST! Super helpful and professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T16:25:13.954Z","text":"Hi! Thank you so much for your review. We are excited to hear Laura was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Helms"},"datePublished":"2022-08-08T01:00:18.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today was my third visit to this LensCrafters location. Received impeccable service, as was my experience during all of my prior visits. For anyone in need of eyeglasses and consistent quality service, I strongly suggest you give this place a try.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T14:15:17.982Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bruce Selin"},"datePublished":"2022-08-07T20:42:36.692Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a frame repair/adjustment and they took really good care of me. Attention to detail, friendly and did a perfect job ! Great to have a LensCrafters back open in the PV mall area. Highly recommend !!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T16:39:29.799Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Icaro Desouza"},"datePublished":"2022-07-29T23:00:55.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T20:30:43.761Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Miles"},"datePublished":"2022-07-16T17:36:04.49Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went online to check hours. Showed up and the doors were locked. Sign on door said they opened at 10, not 9 which the website said. Waited in our hot car for 20 minutes. They finally opened the doors 15 minutes late. We walked in and the only employee in the store shouted from the back of the store shouted, “Can I help you?” We said we were just looking at glasses. She said we can’t sell you any glasses. We can’t do exams. We can’t fill prescriptions. We have licensing issues. All we can sell you is non-prescription sunglasses. When questioned, she became rude. Why would they not put that on the website? Completely ruined a Saturday morning. We’ve been going to lens crafters for more than a decade. But Never again! And what licensing issues are they having????","comment":{"@type":"Comment","name":"","datePublished":"2022-07-18T14:50:26.222Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Thompson"},"datePublished":"2022-06-29T23:11:15.361Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I had an eye exam here a little over a week ago.Everyone was very friendly and professional. Angela was awesome with helping me figure out what I wanted with frames, etc.\nI received a call yesterday that my glasses were ready,however, due to a licensing issue they had been transferred to the location down on Camelback for pickup.Where I purchased them was only five minutes from me so I was a bit put out by having to go further to get them. No fault of any of the employees though.\nTherefore,the 3 stars only rating.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T14:18:48.905Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alex pedlar"},"datePublished":"2022-06-20T16:50:25.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really friendly, fixed my glasses in no time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Billon"},"datePublished":"2022-06-04T20:32:00.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager of the LensCrafters and owner of the eye clinic are both patient individuals. They handled my slow realization and miscommunication is stride and even made it right, even though in their defense it was my poor understanding of my own insurance that led to me being frustrated. They took time to fully explain the exams, products, and differences. I appreciate their professionalism and passion of helping others. Thanks for the patience.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-06T14:31:00.878Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany Wilborn"},"datePublished":"2022-06-03T22:39:57.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I happened to walk by this location and remembered that I had a pair of sunglasses in my car from sunglass hut that lost a screw and stopped in here to ask if they would possible be able to fix them not sure what they whisk say since they were not purchased here. To my delight they said of course they could fix them, no charge and less then 5 minutes later my glasses were fixed. Everyone was very friendly and when I am ready to but nee glasses I will definitely be back. It’s so nice these days to encounter friendly and helpful people 😁","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:18:08.514Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Paetzer"},"datePublished":"2022-05-31T00:14:03.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was the best professional I’ve had at a LensCrafters! She was friendly, proficient and secured the best price for me on multiple glasses. Thank you, Kim!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T14:20:23.351Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlenne Krajewski"},"datePublished":"2022-05-24T16:43:40.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was very nice to go and order my eyeglasses, Angela was assisting me and she was very very nice and helpful, she made sure I was going to get the best price, and all needed for my glasses. I am extremely grateful for her help. Thank you Angela, very very much!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T12:50:39.967Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M F"},"datePublished":"2022-05-06T21:34:11.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service is wonderful. Angela was great! Changed out nose pieces perfectly and quickly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy C"},"datePublished":"2022-04-30T00:54:43.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Due to an inaccurate rx (not from LensCrafters), I had to make multiple trips to this LensCrafters to get glasses. Every time I visited I was given prompt and courteous attention. Both Laura and Angela deserve a shout out for their patience and professional assistance.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T13:43:05.351Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Y"},"datePublished":"2022-04-29T19:12:39.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T19:54:12.375Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Franci"},"datePublished":"2022-04-21T23:27:24.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T18:42:55.199Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Livingston"},"datePublished":"2022-04-16T20:35:03.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Newly opened location. Great doctor and great staff. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac Adame"},"datePublished":"2022-04-15T14:35:02.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Modrich"},"datePublished":"2022-04-13T17:22:19.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had my glasses for a few weeks and they kept catching my hair, so I decided to take advantage of the 30 day satisfaction guarantee policy. Laura was really helpful in assisting me in finding another pair. Everyone in the store is very friendly.\nEvery time I have gone into this store everyone has been very friendly and helpful, they seem to genuinely want you to be happy with your selection.\nThe store is new, everything is well laid out and stylish. There is plenty of parking. I highly recommend this location of LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T18:49:20.77Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Douglas Bryner"},"datePublished":"2022-04-07T04:29:44.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top notch, high quality frames and lens at fair price\nHighly recommend,excellent customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonah Renfrow"},"datePublished":"2022-04-05T00:12:48.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast helpful adjustments for my bent frames. Staff were friendly and knowledgeable. Got me fixed up in a flash.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-05T19:38:53.846Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Watkins"},"datePublished":"2022-04-03T22:54:28.606Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go see Isaac. I came to this LensCrafters looking for two new sets of Ray-Ban eye glasses not knowing anything about what was available or what my options were. Isaac was extremely helpful and very patient in working with my wife and I through the whole process. As a whole, the staff was very friendly and knowledgeable and Dr Chau was very polite and professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T16:07:47.268Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bridget"},"datePublished":"2022-03-31T16:13:21.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is a great location for LensCrafters, near me, easy to park, and not terribly busy because it is new. There was no wait which I loved. Laura was so nice about adjusting the fit of my old glasses, they feel so much better. I will have to bring in my new prescription to get it filled.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Ramirez"},"datePublished":"2022-03-18T19:08:13.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan was an absolute blessing. I walked in with my partner about 15 til close looking for a quick pick up since I've been overdue for a prescription for a while now.\n\nHe handled my insurance issues while we looked around, just to make sure we didn't keep him for toooo long after the doors closed. He also went above and beyond in helping find some frames that both my partner and I could enjoy deapite us already overstaying our welcome.\n\nAs a whole the experience was phenomenal and for as long as I'm in the area this is the location to be!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christopher Martin"},"datePublished":"2022-03-04T18:08:54.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angela did an awesome job helping me find a great pair of glasses. The team here was very helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T14:55:49.238Z","text":"Hi! Thank you so much for your review. We are excited to hear Angela was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny Morgan"},"datePublished":"2022-02-26T21:25:42.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to this location to get my first ever eye exam. I was so nervous! It's a new location and I felt at ease the moment I walked in. I was greeted and promptly checked in. Both the specialist (Angela) and the optometrist (Dr Jennifer Chau) were so friendly and professional. They were both so patient and kind. Angela was very patient in assisting me with the pre-screening, and Dr Chau explained every part of the vision test, including what the results meant. When it came for me to get my glasses, Angela took the time to make sure they'd fit perfectly. I had a fantastic first experience, thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-28T20:43:56.973Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martin Karp"},"datePublished":"2022-02-18T18:49:27.262Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T16:34:04.629Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"federico gonzalez"},"datePublished":"2022-02-15T17:25:12.378Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mila and the hole crew are super awsome helped more then expected and all i had a great smile and attitude wouldn't go anywhere els ever agine!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Pierceall"},"datePublished":"2022-02-13T02:34:31.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This review is for the brand new location. I'm stating this as currently reviews are linked from an older location dragging down the rating of the new store. Ok, review time.\n\nThe staff was incredibly helpful and attentive while I was there even with some minor technical difficulties. The optometrist was knowledgeable, efficient and had a cheerful bedside manner. The staff as a whole are excellent and would recommend this store to anyone. My glasses also arrived lightening quick.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:36:32.898Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Citlaly Hernandez"},"datePublished":"2022-02-09T00:41:41.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, Juan and Isaac were very helpful. It was my first time coming to LensCrafters, they made my experience helpful and fun.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-09T17:12:38.953Z","text":"Hi! Thank you so much for your review. We are excited to hear that Juan and Isaac were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Palluel"},"datePublished":"2022-02-03T17:49:49.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"easy met all my expectations.... good selection of glasses!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T16:50:15.564Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dean Vanotti"},"datePublished":"2022-02-02T20:11:42.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"linda luce"},"datePublished":"2022-02-01T02:20:25.224Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters on Tatum and cactus is amazing. The new Optometrist doctor Dr Yamile Romaguera is a very kind nice caring person she answered my question I was very happy with her and will go back when needed to see her also Milla Robert’s the assistant manager, there took very good care of me getting my glasses and making sure they were good. This is an amazing I have been going here for three years and I will continue going there. Thank you for being the best to the both of you.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T15:52:23.663Z","text":"Hi! Thank you so much for your review. We are excited to hear that Laura and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny nguyen"},"datePublished":"2022-01-30T03:52:39.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T19:43:30.667Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alba hernandez"},"datePublished":"2022-01-29T23:39:51.24Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service. It was my first time getting glasses and I was pretty nervous, but the rep assisting us made it enjoyable and fun! Thank you Gabriel for all your help!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T17:48:56.263Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seth Baggs"},"datePublished":"2022-01-25T20:30:59.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was friendly and knowledgeable! Very fast service, extremely clean! Great service all around!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shaunda m"},"datePublished":"2022-01-24T04:12:48.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service, helpful answered all questions and concerns.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T14:36:44.57Z","text":"Thanks for the review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Daum"},"datePublished":"2022-01-22T23:56:23.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very nice and extremely professional!! The doctor was very nice and explained everything!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T16:20:21.954Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Guzman"},"datePublished":"2022-01-21T21:19:31.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T15:07:31.739Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drew Norowski"},"datePublished":"2021-05-03T18:48:13.324Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Needs to be updated CLOSED","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T19:57:22.158Z","text":"Hello,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany “B.” Terwilliger"},"datePublished":"2021-03-27T20:05:39.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks lenscrafters! Chris was great! Got us in and out n even tightened up my frames for me! Love LCs!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T20:02:32.881Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Gross"},"datePublished":"2021-02-12T20:29:32.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very nice! Perfectly satisfied with my experience with an eye exam and purchasing new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-15T21:03:03.319Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessi Cali"},"datePublished":"2021-01-16T14:24:28.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have never been to Lens Crafters before. This location is my first experience. The location made me very comfortable because they are following CDC guidelines and are also on top of sanitizing. Everyone i came in contact with was very friendly. I felt very comfortable picking out my frames for my daughter and i. And someone was always there to help if i had a question. Getting my frames fitted was an easy process and i really felt that the frames were made for me . I havent experienced such a great service in any other vision center before. My husband loved the service so much, he booked an appointment here too. I am not going to lie, i did feel a little discouraged after reading the reviews, but i still decided to come here. So i definetly recommend this location. I cant speak for any other Lens Crafters but this one gets a 5 star in my book.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T16:37:22.331Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perla Christopher"},"datePublished":"2020-12-06T22:40:19.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service","comment":{"@type":"Comment","name":"","datePublished":"2020-12-08T21:22:08.075Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Butler"},"datePublished":"2020-10-20T23:15:32.91Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was scheduled for the first exam this morning, but learned upon my arrival that LensCrafters schedules 2 appointments at the same time, with the same Dr. This is unacceptable. I was told the other patient would need at least 20 minutes with the Dr, maybe longer. And I was just supposed to sit and wait????? No- I walked out. This is a terrible way to treat customers/ patients, and during Covid, it’s shameful.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:39:03.541Z","text":"Hello Susan, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Krystal Lafuente"},"datePublished":"2020-09-16T22:13:15.621Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give this LensCrafters location a negative star, I absolutely would. I've been going to LensCrafters for years but since the one @ Metro center closed, I relocated to this one. My appointment experience was great. The Dr. is very professional and friendly and the sales rep who helped my boyfriend and I find our glasses was helpful. However, once we purchased our lenses, frames and shades (dropped a decent amount of money) the rapport turned cold. We were advised because of the pandemic, it would take longer to receive our glasses (14 days) and we understood. We ordered 4 pairs total. A week after our appointment, I got a text saying \"Your glasses are ready!\" (exciting). My boyfriend and I went to pick up our glasses but it was only 1 of our 4 pairs. It was a bummer but we continued to wait patiently. I got a second text a week later saying the same thing but we were going to wait until our other 2 pairs came in to save us a trip.\n\nAnyways, we are going on 3 weeks from us getting our remaining pairs of glasses. One day before a trip we are taking, I call LensCrafters to simply get an update on our glasses. I called 9/16/2020 @ 12:32pm. I tell the rep who picked up my call that I was calling to check the status of some glasses my boyfriend and I ordered a few weeks ago. Her response was that I will get a text when they’re ready. I said I understand this but it’s been 3 weeks. She asked me if I got a text. I said yes, previously for my first pair but I’m waiting on 3 more. It was like pulling teeth with this person. Her tone was extremely rude and condescending. She really belittled me. The rep then asked me if I just called which I did not. I had to ask her frankly “Are you able to tell me if my glasses are in or not”. Continued to give her our information and she was able to tell me they were in. FINALLY.\n\nIt’s all rainbows and butterflies when your spending money on their glasses but after, the staff could care less about customer service. I will not being returning to LensCrafters. Clearly they do not value my business. I prefer to leave this in my past so please LensCrafters do not reach out. It will add more insult to injury and a further disservice. I want nothing to do with this establishment.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-17T18:29:21.224Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Ann Lecher"},"datePublished":"2020-09-08T17:54:27.272Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Not happy that it is taking two months to get glasses and I still don’t have them yet","comment":{"@type":"Comment","name":"","datePublished":"2020-09-08T20:37:03.185Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"scott levendoski"},"datePublished":"2020-09-05T19:19:24.077Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lost my glasses on vacation, called the store and they expedited a new pair for me to the state that I was vacationing in. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2020-09-08T20:22:17.556Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Curtis Brown"},"datePublished":"2020-06-16T22:43:08.598Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"They have a great selection of frames. The staff is friendly and helpful. They do a pretty decent job. Better than I could do, that's for sure. But that mall they are in is like \"deadsville\", man.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Dumesnil"},"datePublished":"2020-03-15T02:12:02.252Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went to this location with a prescription from another doctor. Picked a frame that was 100% covered by my insurance and paid for the lenses. Came back today to pick up my glasses, and the lenses were definitely not right. After a lot of back and forth between the salesperson and the manager (who kept staying in a back room) I finally asked to just get the frame, and said I would go to my doctor for the lenses. The manager finally stopped hiding in order to process the refund, and insisted that I owed $69 on the frame, even though the previous week I was told my insurance covered the cost at 100%! And then he kept telling me in a very condescending tone that he couldn't use my annual insurance benefit because I had already used it. Well, duh!!!! I ended up asking for a full refund and leaving without a frame, wasting a good 90 minutes of my life at this store between my 2 trips. Never going back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Flagg"},"datePublished":"2020-02-20T21:56:55.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Ripton and her associates Angela and Juan was extremely friendly and professional. I will be going back next year.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin McClain"},"datePublished":"2019-12-17T22:59:06.374Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"On my paperwork I was supposed to have a contacts exam. They didn’t do it nor charge me for it. When I went back to ask them to do it they say they have to do eyes exam and a contacts. I asked sense the prescription for glasses was already given if I could skip it. They said no that I would have to go through the whole process again. I told them all I wanted was contacts. On their own paperwork it said I was supposed to be fitted for contacts. Guess they don’t read people’s paperwork. I also asked if they would waive the eye exam they again do no. Then blamed it on me for waiting so long. Would highly recommend you don’t go to this location or visit with a dr MARIANNE RIPTON. Plus my grandma said she knew her when she worked for Walmart vision and she’s very rude to new people. Not cool at all. Never doing business with them again and telling everybody this story. We shouldn’t have to pay for something twice. All it is is a way to make money because their office is in a mall and the malls are dying because of amazon and Walmart. But I refuse to pay $120.00 because of a mistake they made and five me to pay for.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Stephens"},"datePublished":"2019-12-06T22:20:30.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best Eye Exam Ever, Best Optometrist Ever","comment":{"@type":"Comment","name":"","datePublished":"2019-12-11T20:22:19.803Z","text":"Hi ripperAZ Scottsdale! That's awesome to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Hafez Katranji"},"datePublished":"2019-09-16T18:09:39.092Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst lense crafters ever!!! Very rude unprofessional staff... never going back here..","comment":{"@type":"Comment","name":"","datePublished":"2019-10-09T20:12:56.757Z","text":"Hi Ray, thank you for your review and apologies for your experience. We value your feedback as it helps us to better serve you. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and to resolve any outstanding issues."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike M"},"datePublished":"2019-05-18T22:59:27.318Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Extremely poor quality and work. They destroyed my $400 sunglasses. This place is a joke!!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-30T19:48:25.677Z","text":"Hi Mike, thank you for your review. We are sorry to hear about your experience and would like to learn more. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Negan"},"datePublished":"2019-01-05T20:32:04.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was a little hesitant about scheduling an appointment after reading the reviews but I scheduled one anyway via the online process.\n\nI arrived on time for the appointment. The staff greeted me and everyone was friendly. I dislike waiting so it was nice to get in and out in under 30 minutes for my contacts exam.\n\nDr. Marianne was friendly and nice as well. She didn't rush the appointment and all of my questions were answered.\n\nOverall, I would return if I'm still in the area next year.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-17T21:13:29.468Z","text":"Hi Neka! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jung Park"},"datePublished":"2018-08-03T16:34:15.608Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would give negative star if I can. Rude staff extremely rude service and very poor job.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holly Durkin"},"datePublished":"2018-03-20T21:07:18.281Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro Salomao"},"datePublished":"2017-03-01T20:04:56.8Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Update 7/2019: do yourself a favor and go to ZENNI online and buy quality prescriptions eyeglasses for $50 instead","comment":{"@type":"Comment","name":"","datePublished":"2019-08-05T20:16:33.789Z","text":"Hi Pedro, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"monique !"},"datePublished":"2017-02-26T20:58:27.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely AMAZING and extremely helpful. Stephany was great, the Dr Marianne. And full staff was tremendous!! I drove over a half hour to get here. For good reasons 👓💜","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay B"},"datePublished":"2015-05-10T00:12:11.753Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always receive great service. Knowledgeable, friendly staff and a great selection of high quality brands.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Campbell"},"datePublished":"2015-01-19T18:47:41.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best new glasses I have gotten yet.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francis Florita"},"datePublished":"2025-04-03T00:52:14.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was great helping us out choosing our frames...very knowledgeable and very helpful..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Brennan"},"datePublished":"2025-04-01T04:06:38.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beings it was my first time getting glasses. Milla Roberts was extremely helpful & knowledgeable to help me choose the best lenses for my needs.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-02T01:57:15.034Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mindy Brennan"},"datePublished":"2025-04-01T04:00:52.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and willing to help save money and understand insurance","comment":{"@type":"Comment","name":"","datePublished":"2025-04-02T01:54:45.224Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rouge"},"datePublished":"2025-03-22T19:53:31.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-23T09:37:59.444Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Renter"},"datePublished":"2025-03-03T23:35:39.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was so very pleasant to work with. She told me about the new things you were offering. Will be back","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T11:37:23.882Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Neves"},"datePublished":"2025-03-02T20:44:26.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very happy with visit with Milla. She was pleasant and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T03:46:58.159Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Trevino"},"datePublished":"2025-02-27T18:12:55.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My friend and I received excellent customer service from the assistant manager, Milla. She was efficient, professional, friendly, and knowledgeable.\n\nThank you, Milla, for such excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T21:05:35.402Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iain Power"},"datePublished":"2025-02-27T11:18:24.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding Eye Care Experience – Highly Recommend!\n\nI recently visited Envision Eye Care at LensCrafters and couldn’t be more pleased with the experience. The staff was warm, professional, and incredibly helpful. The office was clean, well-organized, and equipped with state-of-the-art technology, which immediately put me at ease.\n\nThe doctor was thorough, knowledgeable, and took the time to explain every step of the exam in a way that was easy to understand. She listened carefully to my concerns, answered all my questions, and provided expert recommendations tailored to my specific needs. Their professionalism, attention to detail, and genuine care for their patients truly set them apart.\n\nI now have a much better understanding of my eye health and the confidence that I am receiving top-quality care. Whether you need a routine eye exam, new glasses, or specialized treatment, I highly recommend the doctor and team for anyone!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T22:34:32.134Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexia Segovia"},"datePublished":"2025-02-26T23:00:03.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was great and super helpful in finding the perfect glasses for me. It took only a week to get my glasses in. Will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T15:33:51.577Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbi Paladino"},"datePublished":"2025-02-18T17:38:32.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla is very nice and knowledgeable about prescriptions and eyewear. Lots of designs to choose from.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T04:57:45.609Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gig Gurl"},"datePublished":"2025-02-18T12:50:03.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at @lencrafters was very professional. Milla rocked!! The first person I spoke to was trying to quote me a price of almost eight hundred and fifty dollars on my eyeglasses. I don't have insurance, so I would be paying cash. After I finish with my eye exams, I was now dealing with Milla. She utilized the website that was having an additional sell, which she was allowed to do in store.But the other representative apparently didn't know, or wasn't trying to let me know. And the price went from $850.00 down to 467.15 out the door. She was amazing and greatly appreciated. And mind you, I ordered Ralph Lauren frames. I got the highest quality lenses with all the bells and whistles. The UV, the blue light protection, Transition lenses, progressives for my dual lens needs, scratch guard, anti glare anti smudge. She was personable and very willing to help and I really appreciate it.She has a customer for life.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T03:43:31.924Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry McBroom"},"datePublished":"2025-02-16T22:08:14.789Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good selection of frames. Very knowledgeable staff. Camilla was very helpful in going through the paper work and helping me select the best looking frames. I would highly recommend LensCrafters 0676 to everyone looking for a thorough exam and a good choice of frames.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T06:53:48.752Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandy Major"},"datePublished":"2025-02-07T17:26:34.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was absolutely wonderful! She helped me pick frames that don't make me look like a fool. She was very patient while showing me different progressive lens options and tinting. I'm extremely happy with my appointment w the dr as well. I feel she really explained everything very well and without making me panic. (Glaucoma sneeking into my left eye) but explained it very clearly. Thank you ladies, it was a great experience 😊.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-08T04:01:25.158Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Preston Alexander"},"datePublished":"2025-01-31T23:39:05.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters, located at 12605 N Tatum Blvd., to talk to someone about putting new lenses in a pair of glasses I already owned. The LensCrafters associate I spoke with was Melody P. She was FANTASTIC! Very nice. She listened to my wants and to my concerns. She was so kind and so friendly. She talked me through my options. She was so patient. If you’re in need of any kind of eyewear needs, I would highly recommend Melody P. Go see her and you’ll quickly realize you made a great choice, just as I did. Melody P. went above and beyond. 5 Star service. If there were more Stars offered, Melody would be deserving of them. Thank you Melody!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T07:52:43.147Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Rivas"},"datePublished":"2025-01-26T01:28:08.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved coming here! Everyone was so nice and attentive. Kevins was super cool and definitely made the process seem more exciting then just purchasing glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T01:37:38.527Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M H"},"datePublished":"2025-01-23T15:49:54.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience with Milla she helped me with my meta glasses and was very nice explained everything and made sure I was good thank you Milla","comment":{"@type":"Comment","name":"","datePublished":"2025-01-24T03:06:45.997Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kari watts"},"datePublished":"2025-01-17T17:34:45.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mila was amazing! Incredibly patient and very thorough in helping me find exactly what I wanted. Would highly recommend working with her if you’re looking for new glasses. 😊","comment":{"@type":"Comment","name":"","datePublished":"2025-01-18T03:34:07.933Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jannell Ll"},"datePublished":"2025-01-15T23:51:15.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin and Milla were super helpful today with my visit. Kevin was knowledgeable with the specific brands and style I was looking for and narrowed down the locations for me. Will be coming back for future purchases and fittings!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T07:11:31.084Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Russo"},"datePublished":"2025-01-15T18:22:05.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T04:03:19.847Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony C"},"datePublished":"2025-01-12T22:29:31.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla is awesome, would give more stars if possible. First time for glasses and she helped me through no problem.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-13T06:35:42.633Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaleb Zelaya"},"datePublished":"2025-01-07T17:17:04.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was our family's first time going to an optometrist and buying glasses.\n\nOur optometrist was kind and informative, she was absolutely wonderful with my 6yr old daughter and kept her comfortable and smiling throughout.\n\nCamilla and the team were so welcoming and helpful. Camilla helped us so wonderfully and was absolutely kind and genuine in the interaction. They all were willing to help and answer questions, and did it all with smiles.\n\nWe will definitely be coming back.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T03:31:47.019Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernadeth Aquino"},"datePublished":"2024-12-17T01:50:41.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience, I feel welcomed to the store as a First time Patient with my family... Doctor Romaguera was very cool & explained things to my husband in both professional and light way & thats a plus since this was my husband's very first eye-exam... Mila Roberts, assistant manager was also exceptionally friendly and have a very good costumer service, I forgot to make sure my prescription is correct since catering to my daughter & my husband so I made a couple mistakes but Mila fixed it.. I was very shy to ask but Mila made me feel there's no problem! So Thank you Lenscrafter Thank you ladies at Lenscrafter at Village Plaza. ---This is Maria Quinney (Bernadeth Aquino)","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T05:43:00.739Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenn Fernandes"},"datePublished":"2024-12-08T23:36:32.013Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T17:49:25.133Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Bull"},"datePublished":"2024-11-26T06:57:12.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was beautifully taken care of by Milla Roberts at the Village Plaza location. She helped me pick out new frames and gave me helpful feedback about the look of possible frames. She also helped me to save a substantial amount of money on my new glasses. I’ll definitely keep returning to this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T15:36:50.189Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Philip Konomos"},"datePublished":"2024-11-24T22:01:59.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to Lens Crafters for a new pair of glasses today. Milla Roberts, who was working there, was friendly and very helpful. She helped me work through their vast selection, and I found the perfect pair at a great price.\n\nThank you, Milla!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T18:49:12.142Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rene V"},"datePublished":"2024-11-24T16:04:21.886Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was actively treated like an annoyance at this location, rather than a paying customer, will not be coming back to a LensCrafters","comment":{"@type":"Comment","name":"","datePublished":"2024-11-25T21:37:21.095Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Gonzalez"},"datePublished":"2024-11-17T00:18:03.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was such a great help with explaining the process and even helping me decide on the frame and transition lens which I truly appreciated as someone who can be indecisive with purchases. The staff is always so welcoming and patient with you definitely always have a great customer experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:27:32.958Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jonathan weeks"},"datePublished":"2024-11-16T20:59:30.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience. Extensive selection. Great crew. Thanks Milla","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T20:22:19.956Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Akers"},"datePublished":"2024-11-15T23:14:42.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:48:36.2Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dudley1907"},"datePublished":"2024-11-12T03:11:35.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ricardo, Niko and Kevin at this location are all AMAZING!! Highly recommend people come to this friendly, helpful store!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:50:30.408Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Helen Tinsley"},"datePublished":"2024-11-11T21:23:48.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor and Milla took as much time with me as needed and explained options, etc. I felt very comfortable and valued.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T21:04:56.891Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Jones"},"datePublished":"2024-10-28T19:14:21.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I didn't like the frames I originally picked out so I returned and chose another pair. It was so easy and totally hassle free. The staff was friendly, professional and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T19:52:58.306Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suedy Hoffman"},"datePublished":"2024-10-19T07:15:50.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All around great experience! I will return here for sure.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T20:38:08.747Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean H."},"datePublished":"2024-10-12T00:10:48.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla was an outstanding representative and employee of LensCrafters. She patiently helped me in my purchase for my new eyeglasses and assisted me to choose the right fit and look. She also helped me with extra lens options and to get the best price possible. I am a happy customer :)!\nSean","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T17:08:07.126Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Anderson"},"datePublished":"2024-10-09T22:07:46.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team at this location are absolutely wonderful. They take the time to be thorough in their evaluation and explain things to you in detail. If something is not fitting or working quite right they take the time to make sure to fix it. I cannot recommend them enough!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T20:05:14.081Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Barlow"},"datePublished":"2024-10-07T20:38:16.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"While I was on vacation, I dropped by the Desert Ridge Lens Crafters’s store to ask about replacing a nose pad on my glasses, that had fallen off, and I was unable to find it. Abby, a customer rep, told me that they would be glad to replace it for me at no cost! Within ten minutes, she had repaired the loose connection and replaced both of my nose pads. Of course, the rest of my vacation was much more pleasant since my glasses were now able to sit comfortably on my face. If I lived there, I would definitely consider filling a glasses prescription based on their customer service alone.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T20:53:17.436Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Selke"},"datePublished":"2024-10-06T17:47:06.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mila was awesome in fixing my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:21:39.724Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariel Valdespino"},"datePublished":"2024-09-29T20:08:51.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-07T20:37:18.115Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Toma"},"datePublished":"2024-09-26T00:13:10.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place, Doc Yamile was amazing!! Mika and Melody are absolutely wonderful!!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-01T19:52:56.426Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anne Tyler"},"datePublished":"2024-09-04T17:53:46.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every time I go into this LensCrafters, the staff there is professional and polite and patient. It’s wonderful.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T20:25:14.337Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"simit shah"},"datePublished":"2024-09-02T18:10:28.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was first class. Highly recommend anyone looking for new frames, addressing current frames/lenses and getting white glove service and treatment.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T14:39:23.116Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bonnie"},"datePublished":"2024-08-25T04:09:52.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All the employees are helpful, competent and caring. Manager Kevin Cole was more than understanding when it came to needing a new prescription.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T01:12:23.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Logan"},"datePublished":"2024-08-18T21:22:04.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T05:54:01.742Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lorana Christiansen"},"datePublished":"2024-08-04T14:24:20.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We needed glasses quickly and LensCrafters delivered. The service we got was excellent for my son.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T01:36:59.515Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CC V"},"datePublished":"2024-08-03T00:41:00.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a great experience! Everyone was so friendly and helpful. They guided me to the perfect pair of glasses! Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-04T00:23:19.015Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Bray"},"datePublished":"2024-07-21T05:56:14.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-22T01:18:43.215Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Hanlon"},"datePublished":"2024-07-16T20:58:59.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was absolutely great! Fast and efficient and friendly!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T05:24:22.568Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"howard hanlon"},"datePublished":"2024-07-16T20:58:17.868Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service very knowledge very pleasent","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T05:22:48.603Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ck The legend"},"datePublished":"2024-06-30T05:57:06.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the best locations I’ve been to. The staff is friendly and inviting. I will always get my glasses from this location. They have a great variety of frames but most importantly the staff is very passionate about helping you find the right frames!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-01T01:12:19.884Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vaishnavi Sripada"},"datePublished":"2024-06-30T02:53:50.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store manager helped me in time on the smart glasses where I did not received from Ray-Ban also","comment":{"@type":"Comment","name":"","datePublished":"2024-07-01T00:51:44.6Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Hodkinson"},"datePublished":"2024-06-27T01:31:15.112Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin took care of me. I purchased my new prescription sunglasses and I'm very happy with the experience","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T12:15:23.286Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Ordonez"},"datePublished":"2024-05-27T18:59:04.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff really took the time to take care of my wife and I From beginning to the end. very professional establishment, clean, and customer oriented . Will refer to relative and friends estimation","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T03:44:59.187Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Mallett"},"datePublished":"2024-05-16T21:34:30.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From start to finish it was an excellent experience. The eye doctor was very friendly and personable. The eye exam is done with the latest technology. Best I doctor experience I've had. I highly recommend her. My wife had the same excellent experience.\n\nThey have an incredibly wide choice of frames and lenses to fit any need. I would suggest that you ask for Mr Lee as he offers the most outstanding customer service. Mr Lee is very knowledgeable about the correct frame and lenses for your specific needs. He took the time to search out every available discount and promotion to give me the best possible price.\n\nMy glasses were ready sooner than expected and they are perfect. Mr Lee offered some excellent tips for the care of my new lenses when I picked up my glasses.\n\nWay better experience than at any boutique eyeglass Hut.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T07:04:15.457Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J R"},"datePublished":"2024-04-25T00:34:10.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was awesome!! I get nothing but compliments on my new specs. Location was clean, friendly service. Coming back and bringing a few friends as well. Thanks Kevin.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T00:24:24.719Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanity Ainsa"},"datePublished":"2024-04-25T00:32:14.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Dr. and the staff was absolutely amazing! I couldn't have asked for a better experience especially for my kids. I highly recommend Dr. R she was fantastic and thorough. They will definitely be our go to for exams and glasses from now on.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T00:22:47.325Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie M"},"datePublished":"2024-04-21T18:06:59.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience! I attempted to get glasses one day prior to leaving town and decided to take my chances. To my surprise I was able to get my prescription glasses within an hour of entering the store. I was told that a normal process is between 7-10 days which makes sense but I’m if ok with taking the sample frames from the store then they can have my glasses ready within a couple of hours. I have a basic lense prescription. From the moment I walked in the store I was greeted and the process began. The process was very efficient. The staff is very knowledgeable and friendly. I’m very happy and will definitely return in the future.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-22T04:03:26.651Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucy Harrison"},"datePublished":"2024-04-07T22:36:00.782Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was there this morning and Angelica who was the person in charge, was very kind, solved all the inconveniences I had with my glasses and always with a very good disposition, 10/10 for the service and attention","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T06:04:47.514Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Gomlicker"},"datePublished":"2024-03-22T20:27:13.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T04:31:08.629Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bettina Kathleen Silverman"},"datePublished":"2024-03-14T19:32:10.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for the great in-store service and quick delivery of glasses. Kind and patient staff.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T02:17:31.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M S"},"datePublished":"2024-03-09T22:58:40.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"John is unbelievably kind. The store is neat as a pin, offers lots of variety of frames, lenses, and services, and the customer service couldn't be better. Not all Lens Crafters are the same, and this one is a cut above. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-10T08:33:21.157Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Vargas"},"datePublished":"2024-02-25T23:18:51.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I felt really disappointed when a lens on my sunglasses popped out, and I lost the screw holding it in place. Unsure of how to fix them, I visited LensCrafters where Angela swiftly repaired them for me, even tightening the other loose screws. She was incredibly kind and exceptionally helpful! Thank you Angela for your help!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-26T02:00:24.455Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie Tilburt"},"datePublished":"2024-02-24T18:28:43.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The glasses were very nice","comment":{"@type":"Comment","name":"","datePublished":"2024-02-25T08:56:49.333Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Russton Tisdale"},"datePublished":"2024-02-06T19:50:04.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience here yesterday, 2/05/24, because of an employee by the name of John Lee. He was very patient with me and went over numerous options with me which was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kandie Konomos"},"datePublished":"2024-02-03T16:23:43.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Milla at Lenscrafters in Scottsdale is the best . She is my go to gal from now on ! Great customer service and can’t wait for those glasses to come in","comment":{"@type":"Comment","name":"","datePublished":"2024-02-04T11:28:04.631Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Parker"},"datePublished":"2024-01-24T19:10:45.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exam was very thorough. Explained things well.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-25T05:34:13.931Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Sprenger"},"datePublished":"2024-01-18T22:27:40.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff of this store is quite exceptional and truly service oriented … I never have less than perfect service, thank you Tatum staff","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T03:28:05.863Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Ynzunza"},"datePublished":"2023-12-31T02:32:04.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone from the check-in guy Eric to Dr. Jeger and the glasses specialist Juan. Everyone was professional, friendly, helpful and very informative. Great experience all the way around, 1st time to a lens crafters and bought a 2nd pair. Highly recommend them, extremely satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-01T11:34:47.958Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Liskey"},"datePublished":"2023-12-12T22:18:02.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was awesome! Showed me quite a few different frames, it was difficult to make a choice, bit I/we made the best choice I think. Tha k you so much for the great customer service and expertise!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-13T01:42:40.064Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Kotila"},"datePublished":"2023-12-11T00:04:34.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was great from Bethany! She was thorough and made great recommendations for me for my first pair of glasses. Would highly recommend and also will be coming back in the future!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T16:20:23.56Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marc F"},"datePublished":"2023-11-30T20:50:33.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is the best! I purchased a pair of Ray-Ban Meta glasses there and was helped by a gentleman named John Lee. If you go to Webster's dictionary and search on exceptional customer service, this guy's picture would show up. We had some issues getting the systems to order my glasses and John was a fantastic advocate who communicated with me once he was able to get the order to work as well as helped me every step of the way. Unbelievable customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T04:19:07.639Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aline Guerrero"},"datePublished":"2023-11-30T18:13:39.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Swaine"},"datePublished":"2023-11-23T03:25:48.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this LensCrafters! Huge thank you to Bethany L!! She helped me find the right glasses and for the best deal! Thank you so much for taking such great care of me! I can’t wait to get my glasses! :)","comment":{"@type":"Comment","name":"","datePublished":"2023-11-24T05:01:45.895Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franchesca Brown"},"datePublished":"2023-11-15T12:54:20.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone's very nice.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-16T06:30:25.428Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lady Lana"},"datePublished":"2023-11-13T04:18:43.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer care in understanding and execution of exactly what I was looking for.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-13T05:31:21.744Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe King"},"datePublished":"2023-11-03T00:52:09.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service/customer care. Bethany went above and beyond to make sure I was satisfied with my glasses- 10/10 would recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-11-04T04:33:52.299Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K H"},"datePublished":"2023-10-31T17:22:35.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was so friendly and helpful this morning! She answered my many questions and was able to assist with everything we needed. Thanks so much!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T19:21:16.868Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Skinner"},"datePublished":"2023-10-27T19:02:13.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful and helpful staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-28T02:35:48.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie Gospill"},"datePublished":"2023-10-25T23:00:35.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Now that I don’t need Rx glasses anymore, I wasn’t sure LensCrafters could help, but I really needed my sunglasses adjusted. Bethany to the rescue!! Great, knowledgeable service. Nice, professional shop! Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-26T00:58:53.201Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie McCauley"},"datePublished":"2023-10-20T21:43:51.664Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I woke up to the frame of my glasses being snapped in half, since they were 4 years old I figured the frame would no longer be in production and that I’d have to order new lenses and frames. Luckily my local LensCrafters had the same frame in stock and was able to pop my lenses in as well as adjust them to fit properly! Thank you John and Bethany!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:52:57.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jared Lesmeister"},"datePublished":"2023-10-20T19:02:06.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ordered shades through an online store and had them delivered to a LensCrafters. Angela (store 0676 on Tatum blvd) offered to adjust the glasses when I got the package. She also managed my return/refund when I decided I ordered the wrong thing. The staff was very attentive to other customers needs as well. Overall very helpful in the process and will be coming here in the future. Friendly, helpful, and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:59:18.044Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clayton Smith"},"datePublished":"2023-10-14T20:37:48.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was very pleasant, helpful and fun! She helped me use my insurance and their sale to get 2 pair at a great price. 😎","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T21:33:40.609Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corinne Black"},"datePublished":"2023-10-13T23:28:26.022Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So very helpful with the glasses selection and fitting process! Above and beyond excellent customer service. Thank you so much for all your help Bethany!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T16:41:53.637Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Burbidge"},"datePublished":"2023-10-11T19:37:21.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-12T03:51:40.965Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Heintz"},"datePublished":"2023-09-30T00:06:58.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-03T01:18:36.453Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bertrand Chatel"},"datePublished":"2023-08-31T17:59:42.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters at the Paradise Valley location is excellent and has fantastic staff willing to help you. They are knowledgeable and courteous.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T21:04:23.913Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Plicht"},"datePublished":"2023-08-18T21:04:26.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isaac, Dr. Villar-Romaguera, John Lee, and Angela were incredibly kind, friendly, and helpful. Isaac was able to get me in for an immediate exam and the entire team made me feel valued and welcome. I truly appreciate their time, expertise, and patience. Buying eyeglasses can be so confusing and expensive. I feel I paid a fair price for a pair of eyeglasses I really love and I never once felt any pressure to make immediate or even a same-day decision. I highly recommend this LensCrafters location.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-18T21:47:01Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Limon"},"datePublished":"2023-08-13T03:39:53.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Dr. was wonderful and Bethany was fantastic and so helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-14T15:05:27Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnny Anderson"},"datePublished":"2023-08-11T19:54:49.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome, thanks","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T21:03:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyrin Price"},"datePublished":"2023-08-05T19:01:08.231Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:32:59Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Conway"},"datePublished":"2023-08-04T15:01:39.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at LensCrafters in Phoenix was fabulous. Bethany did a fantastic job helping with frame options. She listened to what I wanted and was able to make great suggestions with the type of lens in both dark glasses and everyday glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T18:14:44.404Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joey Daly"},"datePublished":"2023-08-04T00:45:54.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bethany was extremely nice and repaired my sunglasses for me.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T01:42:53Z","text":"Hi! Thank you so much for your review. We are excited to hear Bethany was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bethany Longo"},"datePublished":"2023-08-03T22:25:07.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan was great he was patient and did a great job with my safety’s I feel very protected. Nothing is getting passed these things.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T03:53:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kian butzow"},"datePublished":"2023-08-03T19:58:04.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T15:59:33.925Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shannon downs"},"datePublished":"2023-08-02T18:38:52.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful getting us squared away when my son’s glasses. Wouldn’t go anywhere else","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T01:02:26.035Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kassidy E"},"datePublished":"2023-07-16T03:18:33.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Visited this LensCrafters (Paradise Valley location) after having issues with an online order. Angela was super kind and helpful in addressing all of our questions and assisting us in finding a solution. Would absolutely recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T22:10:43.675Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kerry Zwiener"},"datePublished":"2023-06-22T14:33:51.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone in the office is so helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T22:00:38.824Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Ramirez"},"datePublished":"2023-06-15T23:20:00.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone is supper friendly and understanding and willing to help!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T23:57:09.217Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlene Abeyta"},"datePublished":"2023-05-27T20:41:22.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angela was awesome! She helped with what looked best for both glasses & sunglasses & was kind & fun through the whole process. Thanks Angela!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Mobley"},"datePublished":"2023-05-19T23:00:56.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan at LensCrafters helped me when no one else could. The location is a little hidden but worth it. Check them out!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T18:35:50.182Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherrie Wagner"},"datePublished":"2023-03-29T16:33:59.944Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited the Paradise Valley Mall location on Cactus for the first time yesterday. I needed a new pair of glasses, and Juan was amazing! He quickly calculated my vision benefits, pointed me in the right direction, and picked out my new favorite glasses. The store and Juan are great!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim C"},"datePublished":"2023-03-13T17:08:02.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Simple on-line appointment scheduling, store was easy to find. Staff welcomed me in and confirmed all the details for the appointment. Helpful staff showed me many frame choices.\n\nDr. Trandem is professional and answered my eye health questions.\n\nThe purchase process options were clearly explained. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Ruiz"},"datePublished":"2023-03-02T20:44:25.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-07T21:53:16.115Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drea"},"datePublished":"2023-02-28T18:07:23.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan was so patient with me and helped me pick my favorite pairs","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Salles"},"datePublished":"2023-02-20T19:45:07.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with Angela, very patience, knowledgeable and kind. I’ll come back for other frames here. So refreshing to see stellar customer service in my neighborhood.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Owens"},"datePublished":"2023-02-18T19:07:38.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hidden gem! This location tucked away on the NE corner of Tatum & Shea is outstanding! It's a nice-sized store with lots of choices. The staff is great, very helpful, and kind. I experienced excellent service. It's worth mentioning - there is ample parking too.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Sullivan"},"datePublished":"2023-02-08T21:23:43.329Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When I entered the store, I was greeted and helped to find several frames that fit what I'd been looking for. Juan continued to help me select the best style and finishes to meet my needs. He then worked with my insurance and made sure I received the best price.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T21:36:20.68Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikole Maldonado"},"datePublished":"2023-01-14T20:52:20.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so impressed with the store, the doctor and most of all Angela! She was so knowledgeable and patient as me and my two boys went through and found our new frames! We will be sticking with this store!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ingrid Quinn"},"datePublished":"2023-01-11T14:41:10.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My boyfriend Michael K visited this store yesterday and said he's never had such great service and care from anyone/anywhere like Laura gave him. Thank you Laura for your undivided attention and help. The store is very clean on top of the great service.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-11T14:54:40.376Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mickey Goldner"},"datePublished":"2023-01-07T18:36:10.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and quick. We had insurance issues and Angela was able to help us out.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:45:50.521Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Powell"},"datePublished":"2022-12-30T00:50:41.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and they really are patient with you as you try to find the perfect glasses for your needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Estephanie Villalaz"},"datePublished":"2022-11-17T03:53:49.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service was awesome. The doctor really focused on trying to help me what’s best for me and my vision. Juan, was very helpful when I needed help picking out my glasses. Overall this was the best experience I ever. They were really good at answering all the questions I had.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T14:21:59.238Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zaria Gibson"},"datePublished":"2022-11-05T20:32:45.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isaac did a fantastic job with fitting me for my glasses. Very kind, patient, and informative. Definitely would recommend him to others.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T15:31:04.138Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Miner"},"datePublished":"2022-10-29T17:42:18.026Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura and her team took great care of me when I needed to replace my lost glasses! Their quality customer service made the replacement process seamless and I had my glasses back within the same week. You will be in great hands at this LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T14:19:31.019Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"denese h"},"datePublished":"2022-10-12T15:44:06.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We walked in to look at glasses and right away were asked very nicely if we needed help. We were shown the areas of prices and started to browse. A different lady ( gen mgr) came by and helped my daughter pick out a pair, she went above and beyond with that due to my daughters high prescription.\nThe whole experience there was so nice and friendly and everyone there seemed to work so well together. They are very willing to keep their customers happy, very glad we stopped by.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T15:59:12.214Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Z S"},"datePublished":"2022-10-04T23:37:08.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a really great experience with this business. Everyone was extremely knowledgeable and respectful. The Optometrist was phenomenal. No one ever spent that much time explaining in detail what was going on with my vision. Laura was the perfect sales woman. She was not pushy and helped me with my AARP discount. Received my glasses within 5 days which was a week sooner than quoted. I highly recommend this establishment for glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:17:36.618Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anu J"},"datePublished":"2022-09-21T05:07:54.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an excellent experience with Juan he helped me fix my glasses gave me very beneficial info on ordering my next pair love the new store has many good frames to choose from","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T13:25:48.979Z","text":"Hi! Thank you so much for your review. We are excited to hear Juan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Kauppinen"},"datePublished":"2022-09-17T21:10:05.804Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Showed up for my appointment and was notified at check-in that a retinal eye scan was required. Was not disclosed on the phone when making the appointment. This is an additional cost and not optional. Going to Costco where you aren't required to pay an additional $30+ for a service you don't want","comment":{"@type":"Comment","name":"","datePublished":"2022-09-23T15:45:38.601Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony S"},"datePublished":"2022-09-17T20:59:23.507Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called and they said they accept EyeMed so I scheduled an exam. Once I filled out the paperwork, they told they required an additional service which I declined. They then refused to provide the standard exam.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-23T15:09:45.132Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margot Ratliff"},"datePublished":"2022-09-14T18:23:07.285Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura and Todd allowed me to have such a great experience finding some new frames! I actually see a completely different doctor but happened to be near this PV location on Tatum and am so glad I was. They were incredibly patient with me as I tried on basically every pair in the store, gave me great suggestions, space to feel comfortable choosing, and eventually their opinion to help me make my final choice. Very kind and chill associates that I left feeling like are new friends. Highly recommend this clean, comfortable and wide selection LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-14T20:38:59.189Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rudy Telesford"},"datePublished":"2022-09-04T23:47:34.976Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was very helpful, professional and assisted with an efficient first time buyer experience. Happy with the quality of the product and pricing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pamela Runfola"},"datePublished":"2022-08-29T20:15:58.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and efficient. Highly recommended. We will definitely return to this location.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-30T20:45:06.816Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Saunders"},"datePublished":"2022-08-28T17:23:36.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beautiful clean store, professional associates, the gentleman helping me was fun friendly and very knowledgeable.... I was just looking whille my partner was in the barbershop next door, next thing i know im buying sunglasses lol... Wonderful experience thank you...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Lazarus"},"datePublished":"2022-08-20T15:58:49.172Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We went in to LensCrafters to have a screw replaced in my glasses. We were greeted immediately by Angela and she could not have been more helpful. Great customer service, friendly and very helpful. Great experience. We are new to the area and we will use this LensCrafters from not on all because of what a great employee Angela is.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T15:35:01.324Z","text":"Hi! Thank you so much for your review. We are excited to hear Angela was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooke Bauermeister"},"datePublished":"2022-08-12T03:31:02.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 experience. Highly recommended this location specifically… and if Laura is there she is the BEST! Super helpful and professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T16:25:13.954Z","text":"Hi! Thank you so much for your review. We are excited to hear Laura was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Helms"},"datePublished":"2022-08-08T01:00:18.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today was my third visit to this LensCrafters location. Received impeccable service, as was my experience during all of my prior visits. For anyone in need of eyeglasses and consistent quality service, I strongly suggest you give this place a try.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T14:15:17.982Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bruce Selin"},"datePublished":"2022-08-07T20:42:36.692Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a frame repair/adjustment and they took really good care of me. Attention to detail, friendly and did a perfect job ! Great to have a LensCrafters back open in the PV mall area. Highly recommend !!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T16:39:29.799Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Icaro Desouza"},"datePublished":"2022-07-29T23:00:55.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T20:30:43.761Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Miles"},"datePublished":"2022-07-16T17:36:04.49Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went online to check hours. Showed up and the doors were locked. Sign on door said they opened at 10, not 9 which the website said. Waited in our hot car for 20 minutes. They finally opened the doors 15 minutes late. We walked in and the only employee in the store shouted from the back of the store shouted, “Can I help you?” We said we were just looking at glasses. She said we can’t sell you any glasses. We can’t do exams. We can’t fill prescriptions. We have licensing issues. All we can sell you is non-prescription sunglasses. When questioned, she became rude. Why would they not put that on the website? Completely ruined a Saturday morning. We’ve been going to lens crafters for more than a decade. But Never again! And what licensing issues are they having????","comment":{"@type":"Comment","name":"","datePublished":"2022-07-18T14:50:26.222Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Thompson"},"datePublished":"2022-06-29T23:11:15.361Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I had an eye exam here a little over a week ago.Everyone was very friendly and professional. Angela was awesome with helping me figure out what I wanted with frames, etc.\nI received a call yesterday that my glasses were ready,however, due to a licensing issue they had been transferred to the location down on Camelback for pickup.Where I purchased them was only five minutes from me so I was a bit put out by having to go further to get them. No fault of any of the employees though.\nTherefore,the 3 stars only rating.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T14:18:48.905Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alex pedlar"},"datePublished":"2022-06-20T16:50:25.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really friendly, fixed my glasses in no time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Billon"},"datePublished":"2022-06-04T20:32:00.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager of the LensCrafters and owner of the eye clinic are both patient individuals. They handled my slow realization and miscommunication is stride and even made it right, even though in their defense it was my poor understanding of my own insurance that led to me being frustrated. They took time to fully explain the exams, products, and differences. I appreciate their professionalism and passion of helping others. Thanks for the patience.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-06T14:31:00.878Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany Wilborn"},"datePublished":"2022-06-03T22:39:57.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I happened to walk by this location and remembered that I had a pair of sunglasses in my car from sunglass hut that lost a screw and stopped in here to ask if they would possible be able to fix them not sure what they whisk say since they were not purchased here. To my delight they said of course they could fix them, no charge and less then 5 minutes later my glasses were fixed. Everyone was very friendly and when I am ready to but nee glasses I will definitely be back. It’s so nice these days to encounter friendly and helpful people 😁","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:18:08.514Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Paetzer"},"datePublished":"2022-05-31T00:14:03.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was the best professional I’ve had at a LensCrafters! She was friendly, proficient and secured the best price for me on multiple glasses. Thank you, Kim!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T14:20:23.351Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlenne Krajewski"},"datePublished":"2022-05-24T16:43:40.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was very nice to go and order my eyeglasses, Angela was assisting me and she was very very nice and helpful, she made sure I was going to get the best price, and all needed for my glasses. I am extremely grateful for her help. Thank you Angela, very very much!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T12:50:39.967Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M F"},"datePublished":"2022-05-06T21:34:11.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service is wonderful. Angela was great! Changed out nose pieces perfectly and quickly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy C"},"datePublished":"2022-04-30T00:54:43.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Due to an inaccurate rx (not from LensCrafters), I had to make multiple trips to this LensCrafters to get glasses. Every time I visited I was given prompt and courteous attention. Both Laura and Angela deserve a shout out for their patience and professional assistance.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T13:43:05.351Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Y"},"datePublished":"2022-04-29T19:12:39.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T19:54:12.375Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Franci"},"datePublished":"2022-04-21T23:27:24.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T18:42:55.199Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Livingston"},"datePublished":"2022-04-16T20:35:03.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Newly opened location. Great doctor and great staff. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac Adame"},"datePublished":"2022-04-15T14:35:02.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Modrich"},"datePublished":"2022-04-13T17:22:19.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had my glasses for a few weeks and they kept catching my hair, so I decided to take advantage of the 30 day satisfaction guarantee policy. Laura was really helpful in assisting me in finding another pair. Everyone in the store is very friendly.\nEvery time I have gone into this store everyone has been very friendly and helpful, they seem to genuinely want you to be happy with your selection.\nThe store is new, everything is well laid out and stylish. There is plenty of parking. I highly recommend this location of LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T18:49:20.77Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Douglas Bryner"},"datePublished":"2022-04-07T04:29:44.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top notch, high quality frames and lens at fair price\nHighly recommend,excellent customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonah Renfrow"},"datePublished":"2022-04-05T00:12:48.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast helpful adjustments for my bent frames. Staff were friendly and knowledgeable. Got me fixed up in a flash.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-05T19:38:53.846Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Watkins"},"datePublished":"2022-04-03T22:54:28.606Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go see Isaac. I came to this LensCrafters looking for two new sets of Ray-Ban eye glasses not knowing anything about what was available or what my options were. Isaac was extremely helpful and very patient in working with my wife and I through the whole process. As a whole, the staff was very friendly and knowledgeable and Dr Chau was very polite and professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T16:07:47.268Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bridget"},"datePublished":"2022-03-31T16:13:21.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is a great location for LensCrafters, near me, easy to park, and not terribly busy because it is new. There was no wait which I loved. Laura was so nice about adjusting the fit of my old glasses, they feel so much better. I will have to bring in my new prescription to get it filled.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Ramirez"},"datePublished":"2022-03-18T19:08:13.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan was an absolute blessing. I walked in with my partner about 15 til close looking for a quick pick up since I've been overdue for a prescription for a while now.\n\nHe handled my insurance issues while we looked around, just to make sure we didn't keep him for toooo long after the doors closed. He also went above and beyond in helping find some frames that both my partner and I could enjoy deapite us already overstaying our welcome.\n\nAs a whole the experience was phenomenal and for as long as I'm in the area this is the location to be!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christopher Martin"},"datePublished":"2022-03-04T18:08:54.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angela did an awesome job helping me find a great pair of glasses. The team here was very helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T14:55:49.238Z","text":"Hi! Thank you so much for your review. We are excited to hear Angela was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny Morgan"},"datePublished":"2022-02-26T21:25:42.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to this location to get my first ever eye exam. I was so nervous! It's a new location and I felt at ease the moment I walked in. I was greeted and promptly checked in. Both the specialist (Angela) and the optometrist (Dr Jennifer Chau) were so friendly and professional. They were both so patient and kind. Angela was very patient in assisting me with the pre-screening, and Dr Chau explained every part of the vision test, including what the results meant. When it came for me to get my glasses, Angela took the time to make sure they'd fit perfectly. I had a fantastic first experience, thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-28T20:43:56.973Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martin Karp"},"datePublished":"2022-02-18T18:49:27.262Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T16:34:04.629Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"federico gonzalez"},"datePublished":"2022-02-15T17:25:12.378Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mila and the hole crew are super awsome helped more then expected and all i had a great smile and attitude wouldn't go anywhere els ever agine!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Pierceall"},"datePublished":"2022-02-13T02:34:31.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This review is for the brand new location. I'm stating this as currently reviews are linked from an older location dragging down the rating of the new store. Ok, review time.\n\nThe staff was incredibly helpful and attentive while I was there even with some minor technical difficulties. The optometrist was knowledgeable, efficient and had a cheerful bedside manner. The staff as a whole are excellent and would recommend this store to anyone. My glasses also arrived lightening quick.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:36:32.898Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Citlaly Hernandez"},"datePublished":"2022-02-09T00:41:41.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, Juan and Isaac were very helpful. It was my first time coming to LensCrafters, they made my experience helpful and fun.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-09T17:12:38.953Z","text":"Hi! Thank you so much for your review. We are excited to hear that Juan and Isaac were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Palluel"},"datePublished":"2022-02-03T17:49:49.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"easy met all my expectations.... good selection of glasses!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T16:50:15.564Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dean Vanotti"},"datePublished":"2022-02-02T20:11:42.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"linda luce"},"datePublished":"2022-02-01T02:20:25.224Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters on Tatum and cactus is amazing. The new Optometrist doctor Dr Yamile Romaguera is a very kind nice caring person she answered my question I was very happy with her and will go back when needed to see her also Milla Robert’s the assistant manager, there took very good care of me getting my glasses and making sure they were good. This is an amazing I have been going here for three years and I will continue going there. Thank you for being the best to the both of you.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T15:52:23.663Z","text":"Hi! Thank you so much for your review. We are excited to hear that Laura and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny nguyen"},"datePublished":"2022-01-30T03:52:39.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T19:43:30.667Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alba hernandez"},"datePublished":"2022-01-29T23:39:51.24Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service. It was my first time getting glasses and I was pretty nervous, but the rep assisting us made it enjoyable and fun! Thank you Gabriel for all your help!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T17:48:56.263Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seth Baggs"},"datePublished":"2022-01-25T20:30:59.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was friendly and knowledgeable! Very fast service, extremely clean! Great service all around!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shaunda m"},"datePublished":"2022-01-24T04:12:48.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service, helpful answered all questions and concerns.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T14:36:44.57Z","text":"Thanks for the review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Daum"},"datePublished":"2022-01-22T23:56:23.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very nice and extremely professional!! The doctor was very nice and explained everything!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T16:20:21.954Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Guzman"},"datePublished":"2022-01-21T21:19:31.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T15:07:31.739Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drew Norowski"},"datePublished":"2021-05-03T18:48:13.324Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Needs to be updated CLOSED","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T19:57:22.158Z","text":"Hello,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany “B.” Terwilliger"},"datePublished":"2021-03-27T20:05:39.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks lenscrafters! Chris was great! Got us in and out n even tightened up my frames for me! Love LCs!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T20:02:32.881Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Gross"},"datePublished":"2021-02-12T20:29:32.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very nice! Perfectly satisfied with my experience with an eye exam and purchasing new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-15T21:03:03.319Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessi Cali"},"datePublished":"2021-01-16T14:24:28.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have never been to Lens Crafters before. This location is my first experience. The location made me very comfortable because they are following CDC guidelines and are also on top of sanitizing. Everyone i came in contact with was very friendly. I felt very comfortable picking out my frames for my daughter and i. And someone was always there to help if i had a question. Getting my frames fitted was an easy process and i really felt that the frames were made for me . I havent experienced such a great service in any other vision center before. My husband loved the service so much, he booked an appointment here too. I am not going to lie, i did feel a little discouraged after reading the reviews, but i still decided to come here. So i definetly recommend this location. I cant speak for any other Lens Crafters but this one gets a 5 star in my book.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T16:37:22.331Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perla Christopher"},"datePublished":"2020-12-06T22:40:19.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service","comment":{"@type":"Comment","name":"","datePublished":"2020-12-08T21:22:08.075Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Butler"},"datePublished":"2020-10-20T23:15:32.91Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was scheduled for the first exam this morning, but learned upon my arrival that LensCrafters schedules 2 appointments at the same time, with the same Dr. This is unacceptable. I was told the other patient would need at least 20 minutes with the Dr, maybe longer. And I was just supposed to sit and wait????? No- I walked out. This is a terrible way to treat customers/ patients, and during Covid, it’s shameful.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:39:03.541Z","text":"Hello Susan, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Krystal Lafuente"},"datePublished":"2020-09-16T22:13:15.621Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give this LensCrafters location a negative star, I absolutely would. I've been going to LensCrafters for years but since the one @ Metro center closed, I relocated to this one. My appointment experience was great. The Dr. is very professional and friendly and the sales rep who helped my boyfriend and I find our glasses was helpful. However, once we purchased our lenses, frames and shades (dropped a decent amount of money) the rapport turned cold. We were advised because of the pandemic, it would take longer to receive our glasses (14 days) and we understood. We ordered 4 pairs total. A week after our appointment, I got a text saying \"Your glasses are ready!\" (exciting). My boyfriend and I went to pick up our glasses but it was only 1 of our 4 pairs. It was a bummer but we continued to wait patiently. I got a second text a week later saying the same thing but we were going to wait until our other 2 pairs came in to save us a trip.\n\nAnyways, we are going on 3 weeks from us getting our remaining pairs of glasses. One day before a trip we are taking, I call LensCrafters to simply get an update on our glasses. I called 9/16/2020 @ 12:32pm. I tell the rep who picked up my call that I was calling to check the status of some glasses my boyfriend and I ordered a few weeks ago. Her response was that I will get a text when they’re ready. I said I understand this but it’s been 3 weeks. She asked me if I got a text. I said yes, previously for my first pair but I’m waiting on 3 more. It was like pulling teeth with this person. Her tone was extremely rude and condescending. She really belittled me. The rep then asked me if I just called which I did not. I had to ask her frankly “Are you able to tell me if my glasses are in or not”. Continued to give her our information and she was able to tell me they were in. FINALLY.\n\nIt’s all rainbows and butterflies when your spending money on their glasses but after, the staff could care less about customer service. I will not being returning to LensCrafters. Clearly they do not value my business. I prefer to leave this in my past so please LensCrafters do not reach out. It will add more insult to injury and a further disservice. I want nothing to do with this establishment.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-17T18:29:21.224Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Ann Lecher"},"datePublished":"2020-09-08T17:54:27.272Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Not happy that it is taking two months to get glasses and I still don’t have them yet","comment":{"@type":"Comment","name":"","datePublished":"2020-09-08T20:37:03.185Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"scott levendoski"},"datePublished":"2020-09-05T19:19:24.077Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lost my glasses on vacation, called the store and they expedited a new pair for me to the state that I was vacationing in. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2020-09-08T20:22:17.556Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Curtis Brown"},"datePublished":"2020-06-16T22:43:08.598Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"They have a great selection of frames. The staff is friendly and helpful. They do a pretty decent job. Better than I could do, that's for sure. But that mall they are in is like \"deadsville\", man.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Dumesnil"},"datePublished":"2020-03-15T02:12:02.252Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went to this location with a prescription from another doctor. Picked a frame that was 100% covered by my insurance and paid for the lenses. Came back today to pick up my glasses, and the lenses were definitely not right. After a lot of back and forth between the salesperson and the manager (who kept staying in a back room) I finally asked to just get the frame, and said I would go to my doctor for the lenses. The manager finally stopped hiding in order to process the refund, and insisted that I owed $69 on the frame, even though the previous week I was told my insurance covered the cost at 100%! And then he kept telling me in a very condescending tone that he couldn't use my annual insurance benefit because I had already used it. Well, duh!!!! I ended up asking for a full refund and leaving without a frame, wasting a good 90 minutes of my life at this store between my 2 trips. Never going back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Flagg"},"datePublished":"2020-02-20T21:56:55.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Ripton and her associates Angela and Juan was extremely friendly and professional. I will be going back next year.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin McClain"},"datePublished":"2019-12-17T22:59:06.374Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"On my paperwork I was supposed to have a contacts exam. They didn’t do it nor charge me for it. When I went back to ask them to do it they say they have to do eyes exam and a contacts. I asked sense the prescription for glasses was already given if I could skip it. They said no that I would have to go through the whole process again. I told them all I wanted was contacts. On their own paperwork it said I was supposed to be fitted for contacts. Guess they don’t read people’s paperwork. I also asked if they would waive the eye exam they again do no. Then blamed it on me for waiting so long. Would highly recommend you don’t go to this location or visit with a dr MARIANNE RIPTON. Plus my grandma said she knew her when she worked for Walmart vision and she’s very rude to new people. Not cool at all. Never doing business with them again and telling everybody this story. We shouldn’t have to pay for something twice. All it is is a way to make money because their office is in a mall and the malls are dying because of amazon and Walmart. But I refuse to pay $120.00 because of a mistake they made and five me to pay for.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Stephens"},"datePublished":"2019-12-06T22:20:30.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best Eye Exam Ever, Best Optometrist Ever","comment":{"@type":"Comment","name":"","datePublished":"2019-12-11T20:22:19.803Z","text":"Hi ripperAZ Scottsdale! That's awesome to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Hafez Katranji"},"datePublished":"2019-09-16T18:09:39.092Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst lense crafters ever!!! Very rude unprofessional staff... never going back here..","comment":{"@type":"Comment","name":"","datePublished":"2019-10-09T20:12:56.757Z","text":"Hi Ray, thank you for your review and apologies for your experience. We value your feedback as it helps us to better serve you. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and to resolve any outstanding issues."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike M"},"datePublished":"2019-05-18T22:59:27.318Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Extremely poor quality and work. They destroyed my $400 sunglasses. This place is a joke!!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-30T19:48:25.677Z","text":"Hi Mike, thank you for your review. We are sorry to hear about your experience and would like to learn more. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Negan"},"datePublished":"2019-01-05T20:32:04.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was a little hesitant about scheduling an appointment after reading the reviews but I scheduled one anyway via the online process.\n\nI arrived on time for the appointment. The staff greeted me and everyone was friendly. I dislike waiting so it was nice to get in and out in under 30 minutes for my contacts exam.\n\nDr. Marianne was friendly and nice as well. She didn't rush the appointment and all of my questions were answered.\n\nOverall, I would return if I'm still in the area next year.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-17T21:13:29.468Z","text":"Hi Neka! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jung Park"},"datePublished":"2018-08-03T16:34:15.608Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would give negative star if I can. Rude staff extremely rude service and very poor job.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holly Durkin"},"datePublished":"2018-03-20T21:07:18.281Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro Salomao"},"datePublished":"2017-03-01T20:04:56.8Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Update 7/2019: do yourself a favor and go to ZENNI online and buy quality prescriptions eyeglasses for $50 instead","comment":{"@type":"Comment","name":"","datePublished":"2019-08-05T20:16:33.789Z","text":"Hi Pedro, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"monique !"},"datePublished":"2017-02-26T20:58:27.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely AMAZING and extremely helpful. Stephany was great, the Dr Marianne. And full staff was tremendous!! I drove over a half hour to get here. For good reasons 👓💜","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay B"},"datePublished":"2015-05-10T00:12:11.753Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always receive great service. Knowledgeable, friendly staff and a great selection of high quality brands.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Campbell"},"datePublished":"2015-01-19T18:47:41.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best new glasses I have gotten yet.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Village Plaza

Open Today Until 7:00 PM
4.6 out of 5.0
(162 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family

Store Information

12605 N Tatum Boulevard Suite A111
Phoenix, AZ 85032-7791
Get Directions
Phone:(602) 494-7333

Store Hours

Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM

Eye Doctors at this Store

Envision Eyecare-undefined

Envision Eyecare

Independent Doctor of Optometry

See More Details

Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (602) 494-7333 to learn more.

EyeMed Vision Insurance
EyeMed Plus Vision Insurance
Aetna Vision Insurance
Humana Vision Insurance
Cigna Vision Insurance
VSP Vision Insurance
United Healthcare Vision Insurance
Davis Vision Insurance
Superior Vision Insurance
Avesis Vision Insurance

… AND MANY MORE

Check Eligibility Online

40% OFF PRESCRIPTION GLASSES

(Includes designer frames + lenses)

50% OFF AN ADDITIONAL PAIR*

*some restrictions apply

UP TO $200 OFF

an annual supply of contact lenses
Shop at this location
Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
Shop Now
Sunglasses
Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
Shop Now
Contact Lenses
Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
Shop Now

Our designer brands

Ray-Ban
Oakley
Burberry
Michael Kors
Prada
Versace
DISCOVER ALL
Find available eye exam appointments
And more appointments available
for you and your family

Know before you go

What should I bring to my eye exam?
dropdown icon
Do I have to have my eyes examined by an eye doctor at LensCrafters to get a new pair of glasses?
dropdown icon
What is the difference between an eye exam and a vision screening?
dropdown icon
Is a contact lens exam different than an eye exam?
dropdown icon
Why should I get an eye exam?
dropdown icon
Can I schedule and get an eye exam in the same day?
dropdown icon
Can I bring the glasses I bought online for fitting and adjustment in store?
dropdown icon
How do I know if my child needs glasses?
dropdown icon

Visit us at LensCrafters 12605 N Tatum Boulevard

12605 N Tatum Boulevard LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
Get Directions

Google Reviews forLensCrafters Phoenix, AZ

Nearby Stores

Get Social

Social Media IconSocial Media IconSocial Media IconSocial Media IconSocial Media Icon
By signing up, you certify that you are 18 years or older.

Book an eye exam for you and your family

Schedule Now